How to Fix iPhone X Screenshot Not Working Problem

iPhone X screenshot not working? That is, pressing the volume up and power button makes no sense? Read the post to get 5 tips to fix the iPhone X screenshot not working problem.

iMobie Last Updated: Aug. 28, 2020

As you find something interesting on the Internet with your iPhone X, taking a screenshot for that page is a good method to have the information stored in case you’ll use it someday. However unexpectedly, pressing and releasing both the side button and volume up button to take screenshots on iPhone X seems to not work in some cases:

“I noticed screenshot stopped working on my iPhone X when in low battery.”

“When I press the volume up and power button together, my iPhone X gives no response.”

To help you all fix the iPhone X screenshot not working problem, we write the post here. Read to get the details.

5 Tips to Fix iPhone X Screenshot Not Working Issue

Tip 1. Charge Your iPhone X

If your iPhone X screenshot fails to work in a low battery, get it charged for a while and check whether you can take screenshots later.

Tip 2. Force Restart Your iPhone X

The conflicts among apps may lead to iPhone X screenshot not working. Force restart your iPhone X to have a try.

  1. Quickly press the volume up button and release.
  2. Quickly press the volume up button and release.
  3. Press and hold the Side button until you see the Apple logo.

Tip 3. Take Screenshots with AssistiveTouch

Assistive can help you take screenshots on iPhone X without pressing the side button and volume up button, which may activate Siri or lock your phone.

  1. On your iPhone X, go to Settings > General > Accessibility.
  2. Scroll down to the AssistiveTouch option and turn it on.
  3. Go to Customize Top Level Menu… and hit the “+” sign to a new icon.
  4. Tap on the newly added icon, choose Screenshot and click Done. Then you will see the Screenshot option in the AssistiveTouch menu.
  5. Go to the page you need to take a screenshot, click the AssistiveTouch button on your iPhone X and choose the Screenshot option.

Tip 4. Take Screenshots with 3D Touch

When iPhone X screenshot fails to work through the side button and volume up button, the 3D Touch action is also an alternative way to take screenshots on iPhone X.

  1. On your iPhone X, go to Settings > General > Accessibility.
  2. Scroll down to the AssistiveTouch option and turn it on.
  3. Go to Customize Top Level Menu… and click on 3D Touch Action.
  4. Among the list of actions that allow you to perform with 3D Touch on AssistiveTouch icon, choose Screenshot.
  5. Go to the page that you want to take a screenshot and press AssistiveTouch icon strongly until you feel the vibration of your iPhone X. Then a screenshot will be successfully captured on your iPhone.
Enable 3D Touch to Take Screenshot

Enable 3D Touch to Take Screenshot

Tip 5. Update Your iPhone X to Latest Version

Every new iOS update will always fix some small bugs and problems. Update your iPhone X to the latest version and use the phone to take screenshots.

Tip 6. Try to Fix iPhone X System Issues

Also, some system glitches can cause the problem, then here we recommend you a professional iOS system recovery tool – AnyFix to help you get rid of trouble. AnyFix is designed to help Apple users to solve iOS/iPadOS/tvOS system problems, including most stuck issues, devices won’t turn on/turn off/restart/charge, etc. Besides, if you often use iTunes to listen to music, sync, etc, you may meet many iTunes errors sometimes. And AnyFix can also help you.

So, don’t hesitate to download the free trial version of AnyFix on your computer, and follow the steps below to fix system issues.

Step 1. Click System Repair panel from the main interface of AnyFix. And connect your iPhone with computer.

Click on System Repair

Click on System Repair

Step 2. Then choose iPhone Problems here and click Start Now button. And if you also want to fix iPad/iPod touch or Apple TV issue, choose one that you want.

Choose iPhone Problems and Start Now

Choose iPhone Problems and Start Now

Step 3. Next, just follow the on-screen steps to download a matching firmware. After enabling iPhone into recovery mode and heading to Fix Now. AnyFix will start repairing immediately. Wait a minute and you will see Repair Completed page as below.

System Repair Completed

System Repair Completed

Bonus Tip. How to Sync Screenshot Photos to Computer

For the very important screenshots and photos on iPhone X, one reliable way to avoid the accident loss is to have them saved on the computer as an extra local backup. A comprehensive iOS data manager – AnyTrans can be an excellent helper to transfer the precious screenshots and photos from iPhone to computer within steps. It is perfectly compatible with iPhone X/8/7/6s/6, and both Mac and PC computers are supported.

Select Photos and Send to PC

Select Photos and Send to PC

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

The Bottom Line

That’s all for 6 tips to fix screenshot not working on iPhone X, and AnyFix is a powerful tool to help you with various iOS/iPadOS/tvOS issues. What’s more, you can get AnyTrans to better manage your iPhone after you fix the iPhone X screenshot not working problem. Besides screenshots and photos, AnyTrans can also help you transfer other files like messages, contacts, notes, music, call logs, etc. from iPhone to computer.

iMobie

Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.