5 Ways to Fix HP Laptop Camera Not Working

Did you ever encounter an issue with your HP laptop camera not working on Windows? Don’t worry. Don’t be concerned. It’s usually not difficult to resolve; this article covers everything you need to know to resolve your problem; keep reading!!

Author Avatar Vicky Carter Last Updated: Aug. 30, 2021

Making a video chat or video conference call from your HP laptop is fascinating and even enjoyable these days. Well, you may notice your laptop camera was working great a few days ago, but after upgrading from Windows 8.1 to Windows 10, it suddenly stops responding, and no recordings are made.

Whatever the cause of your HP Laptop Camera Not Working problem, it will be resolved in four simple steps. Scroll below, find why your HP laptop camera is not working, how to test if your laptop camera is working or not, and Finally, the quick and effortless fixes to get rid of this error.

Let’s read it out!

Also Read: How Does Webcam Work on Computer >

Why Isn’t my Webcam Working on my HP Laptop?

A non-working webcam could be caused by faulty hardware, missing or outdated drivers, privacy settings issues, or concerns with your antivirus software.

When Windows detects new hardware, it usually downloads drivers automatically. You may need to manually update your hardware drivers if you have switched to Windows 10. Some Windows Store apps are only compatible with newer webcam models, so your older device may not work. However, most desktop apps continue to support older cameras.

Windows 10 has a feature that can disable the inbuilt webcam. It’s a good idea to keep your webcam turned off while you’re not using it to preserve your privacy. However, if you mistakenly turn this option on, it can cause issues.

How to Test HP Laptop Camera is Not Working

Navigating into the Camera app is a simple way to see if your webcam is working properly. This software comes pre-installed on all Windows 10 computers, and you can also get it from the Windows Store.

To look for the Camera app, go to the taskbar’s search box and type in Camera. You should see an image once you’ve opened the app. If it is the case, your camera is in good working condition. If you don’t see an image, move on to the next section to discover how to fix a non-functioning HP laptop camera in no time!

How to Fix HP Laptop Camera Not Working

Here are five options for addressing the HP Laptop Camera Not Working without putting in a lot of effort. Hence, work your way through the troubleshooting methods given below until you find one that works for you. Let’s go over the steps one by one:

Fix 1: Tweak your camera privacy settings

You can adjust the camera privacy settings in Windows to control whether you allow access to the camera on your HP laptop, as well as which apps are allowed or disallowed. To make sure, do the following:

Step 1: First, press the Windows logo and search for Camera. Once, done tap on Camera privacy settings.

Go to Camera Privacy Settings from Start

Go to Camera Privacy Settings from Start

Step 2: Now, just ensure to toggle on Allow Apps to access your HP laptop camera.

Allow Apps to Access HP Laptop Camera

Allow Apps to Access HP Laptop Camera

Step 3: Next, stroll below and select the apps you want to provide access to your camera.

Select Specific Apps

Select Specific Apps

Step 4: Close the window and check to see if the camera is operating properly. Congratulations if it works! If it doesn’t, please proceed to Fix 2 below.

Fix 2: Update Your Camera Driver

When your HP laptop camera stops working, it’s usually because you’re running the wrong or outdated camera driver. As a result, you should upgrade your camera driver to see whether it resolves the issue with your laptop camera. To upgrade the camera driver, follow the steps outlined below:

Step 1: First, tap on the Windows logo key and type Device Manager in the search box.

Step 2: Now, you need to select Device Manager and tap on it.

Step 3: Now go to the Imaging Devices button and tap to expand it.

Go to Device Manager

Go to Device Manager

Step 4: Right-click on the laptop camera or integrated webcam driver, select Properties, and tap on Update Driver.

Step 5: When asked, How do you wish to search for a driver? Choose Search automatically to update the driver. If a driver is available for update on your laptop, click Browse my computer for driver software and select the appropriate location for updating it. Make sure you’re connected to the internet when doing this.

Step 6: Finally, once you are done installing your driver, restart your laptop. If this does not assist in resolving HP Laptop Camera Not Working, proceed to the next method.

Fix 3: Reinstall your camera driver.

It’s also plausible that your present camera driver is corrupted or incompatible with Windows 10, causing your camera to stop working. We can try uninstalling and then reinstalling the driver to see if it solves the problem.

To do so:

Step 1: Hit the Windows logo key and R simultaneously on your keyboard, then type devmgmt.msc into the box and press Enter.

Enter devmgmt.msc in Empty Search Field

Enter devmgmt.msc in Empty Search Field

Step 2: To show your camera device, double-click on either Cameras or Imaging devices.

Step 3: Now, right-click on your camera device and tap on the Uninstall device button.

Find your Camera Name and Uninstall Device

Find your Camera Name and Uninstall Device

Step 4: Next, after this, tap on Yes to confirm the uninstallation.

Step 5: Now, restart your HP laptop.

Step 6: Now again, Hit the Windows logo key and R simultaneously on your keyboard, then type devmgmt.msc into the box and press Enter.

Step 7: Click Action and scan for hardware changes to allow Windows to reinstall your PC’s driver (a generic one, though).

Click on Action and Choose Scan for Hardware Changes

Click on Action and Choose Scan for Hardware Changes

Finally, examine your camera to ensure that it is functioning correctly.

Fix 4: Check your antivirus software.

If your laptop camera didn’t start or work, or you get an error message saying it can’t be found or started, it could be due to antivirus software preventing it or an outdated webcam driver.

Check your antivirus software for options relating to preventing access or granting permission to use your webcam in this scenario. You can also check the official website of the antivirus software provider.

Fix 5: Acquire HP Laptop Support for Your Problematic Issue

Hopefully, you were able to resolve the HP Laptop Camera Not Working issue. But if your laptop camera isn’t working as you have expected, don’t give up! There is another way to address this problem. You only need to make a single call to the HP Laptop Support Number from the comfort of your own home to keep in touch with the best techies. Without a doubt, the laptop camera will begin to perform accurately in no time. The individual who lends a hand to resolve this issue and is really talented.

Further Reading: How Can I Make Myself Look Better on Camera >


Finally, you’ve figured out how to fix the HP laptop camera issue by now. Please leave a comment below if you have any ideas, recommendations, or questions. Thanks for reading!

Author Avatar
Vicky Carter Twitter Share Facebook Share

Member of iMobie Inc., is also a more than 3-year user of iPhone, iPad and iMac, like to fix all kinds of iOS and Mac OS problems.

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