My iPhone is Dropping Calls? Why and How to Fix It?

If your iPhone keeps dropping calls after update your iPhone to the latest iOS 14, you can try the 9 methods to get your iPhone out of the problem.

Author Avatar Joy Taylor Last Updated: May. 26, 2021

Our calls were dropped from one reason or the other from time to time. But if this keeps happening,  it is a sure sign that something is wrong with your iPhone.

iPhone dropping calls issue may be caused by a variety of hardware and software-related reasons, which can make determining the source of the problem somewhat difficult. Even so, in most cases, this issue can be resolved quickly, and in this article, we are going to help you find the source of the problem and show you how to fix it.

Why iPhones Drops Calls?

  1. iPhone usually drop calls because of a bad signal in the region from which you’re making the call. So if your call was suddenly interrupted, you should check how many receptions bar the iPhone has. Moving within a few feet radius won’t resolve the issue, and you’ll probably have to wait until you arrive in the area in which your carrier has good coverage.
  2. Besides poor signal, pending iOS updates, damaged SIM cards or even the change of a time zone can cause the iPhone to drop calls. Moreover, your iPhone’s RAM may be overwhelmed by the apps you’re using or some other software bug may be causing the problem.

In any case, you don’t have to be a tech wiz to sort this issue out on your own, although contacting your carrier may be necessary.

If your iPhone keeps dropping calls even though it has a good signal, then the problem is most likely created by malfunctioning software or hardware. Here are a few things you can do that should prevent the iPhone from dropping calls.

Check Your SIM Card

A bent or cracked SIM card may be the reason why the iPhone is dropping calls. To clear the doubt that this is the root of the problem, you should remove the card from your iPhone and inspect it closely.

Step 1: Locate the position of the SIM card tray on your iPhone. It is usually positioned on the device’s right side, but its exact location varies from one model to another. Use the SIM card tray pin to eject the tray.

Step 2: Examine the SIM card carefully, and search for any traces of damage. Put it back into the tray and make sure it is correctly positioned before reinserting the tray into the iPhone.

Step 3: Switch on the device and have someone call you in order to check if your iPhone is still dropping calls.

It is worth noting that you have to replace the SIM card if it is damaged.

Related Read  How to Transfer Contacts from iPhone to SIM Card

Restart the Device

Sometimes a simple restart of the device can fix this issue. The exact steps of restarting an iPhone depending on the model.

You can learn how to restart your iPhone to try to get iPhone out of dropping calls issues.

Switch the Airplane Mode on and off

Surprisingly enough toggling the Airplane mode off and on can sometimes be a long term solution to iPhone dropping calls issue. In order to do this, you can

  1. Tap on the Settings icon
  2. Click on the Airplane mode option to enable it

Your device is going to be disconnected from WiFi, while Cellular Data and Bluetooth are going to be disabled for as long as the Airplane mode is on. Tap on the Airplane mode once more to switch it off, and check if your iPhone is still dropping calls.

Turn off the Device When You Are Not Using It

Cleaning cache is important for a variety of reasons, and emptying cache memory may restore your device’s ability to take calls to normally. Turning off your iPhone whenever you are not using it will delete all unused files from the cache memory, which in turn may prevent the device from dropping calls.

Apps that are running in the background are helping to fill the cache memory faster, and disabling them can help you take calls normally.

Reset Network Settings

The network settings may also be the reason why your iPhone is dropping calls, so you should reset them if you are having constant difficulties staying on the line.

Step 1: Tap on the General option located in the Settings menu.

Step 2: Once the General window loads, you should tap on the Reset option and then pick Reset Network Settings

Activate the Caller ID

Failing to activate the caller ID can be the source of your call dropping problems. To check if the option has been activated, you should go to the Settings menu and open the Phone submenu. Tap on the Show My Caller ID option and make sure that this feature is on.
Optionally you can use the #3# code that disables the device’s anonymity status and in some cases, this code may help you fix the call dropping issues you’re experiencing.

Check for Carrier Updates

Keeping the carrier settings up to date is vital for the iPhone’s normal functioning. While still in the Settings menu, you can tap on the General submenu and then pick the About option. After a few moments, a pop up should appear on the screen informing you about a pending update. In case nothing happens chances are that there is nothing wrong with carrier settings.

Set Time and Date Automatically

iPhone owners who travel frequently may be facing the call dropping problems because their device doesn’t set the Time and Date automatically.

Making sure that this feature is enabled won’t take more than a few moments, as you just have to go to the General submenu that is located within the Settings menu and tap on the Date and Time option. Check if the Set Automatically option is selected, and proceed to change the setting if it isn’t.

Perform A System Repair with AnyFix

AnyFix – iOS System Recovery is one of the excellent tools that you can use to get around many issues on your iOS-based devices. This app is capable of resolving almost all sorts of software issues on your iPhone. You can use it to repair iOS and get iPhone out of dropping calls.

Step 1. Download and install the AnyFix app on your Windows or Mac computer.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2. Connect your iPhone to your computer and launch AnyFix. Then, choose the option that says System Repair.

Tap on System Repair

Tap on System Repair

Step 3. Click on Start Now on the following screen to start repairing your iPhone.

Choose iPhone Problems and Start Now

Choose iPhone Problems and Start Now

Step 4. Choose the Standard Repair as the repair mode. Follow the leads, AnyFix will download the matchable firmware for your iPhone, and hit Fix Now to start the fix journey.

Choose One Repair Mode

Choose One Repair Mode

Step 5. When your iPhone is fixed and is free of any errors, you will see the following on your screen.

Repair Completed Page

Repair Completed Page

Your iPhone will no longer keep looking for a network.


Although having your calls interrupted continually is certainly not pleasant, resolving this issue shouldn’t be too difficult. In most cases your iPhone is dropping calls because of a bad signal and the problem will be resolved by itself as soon as you get to an area where your carrier has good coverage.

You won’t need too much time to solve this issue, even if it is caused by a software error, but replacing a damaged SIM card may take some effort. We hope that this article has helped you find the reason why your iPhone is dropping calls. Let us know if you fixed the problem successfully in the comments.

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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