5 Ways to Solve Move to iOS App Stuck on Preparing Issue

If you encounter difficulties on transferring data from Android to iPhone and Move to iOS gets stuck on preparing while transferring your data to a new iPhone, there are certain actions that could fix the issue and allow you to continue with the data transfer.

Author Avatar Joy Taylor Last Updated: Dec. 23, 2022

Getting a new iPhone is a happy moment, but before you can use the device you need to personalize it by moving all apps and documents from an old Android device to the new iPhone 14. Move to iOS is a tool that is commonly used to facilitate the transfer, and in a majority of cases, it works just fine. However, there is a known issue where Move to iOS becomes stuck during the preparation stage and never progresses past a certain point.

To learn how to deal with this problem and restore normal function to this app, you should pay attention to the tips provided in this article and try to implement some of them.

Fix Move to iOS Stuck on Preparing

Fix Move to iOS Stuck on Preparing

Further Reading: Move to iOS Stuck on Transferring? How to Solve  >

How Long Should Move to iOS Stay on the Preparing Step?

Before you definitely conclude that Move to iOS app is stuck on preparing, you want to give it enough time to complete legitimate preparation of content to be moved. The exact duration of this step is difficult to predict since it depends on the volume of data that has to be transferred and the internet connection, in some cases taking several hours.

Stay patient and occasionally check on progress, but if the screen remains the same after multiple checks it might be justified to start searching for an alternative solution.

How to Fix Move to iOS Stuck on Preparing

If you have been interrupted during the process of transferring data from an Android to a new iPhone by a failure of Move to iOS to complete the preparation stage, you have several simple options at your disposal. Depending on the root cause of the problem, one of those options could remove the obstacle and allow you to successfully move your personal data. If you are not sure why you are experiencing this issue, start applying methods from this list until you get the result you are hoping for.

Method 1. Restart Your Device

The first thing to do when you encounter any software glitch with a new iPhone is to restart your device. This action could potentially eliminate any elements that could be cluttering the memory or blocking Move to iOS from performing its core tasks. To restart an iPhone of the latest generation, just follow the standard procedure for turning the device off and turning it back on:

Restart Your iPhone

Restart Your iPhone

  1. Press and hold the Power and Side buttons simultaneously for a short while.
  2. After the Power off slider bar appears, release the buttons and move the slider to the right.
  3. Allow for approximately 30 seconds for the device to power off.
  4. Turn the iPhone on again by pressing and holding the Side button.

Method 2. Use an Alternative Software Product

In some cases, it may not be worth your time to restore functionality to Move to iOS and you may decide to use another software tool instead. There is no shortage of effective data management tools capable of transferring data from an Android phone to an iPhone, with AnyTrans by iMobie as one of the best. Moving data between phones with different operating systems is very easy with AnyTrans and doesn’t require any special skills. Just follow the instructions precisely and you will be able to bypass the issue with Move to iOS very elegantly.

AnyTrans – Android to iOS Transfer

  • One-click to transfer data from Android to iPhone with great ease.
  • Transfer movies, photos, contacts, messages, music, ringtones, etc.
  • No overwriting of existing data & files on the iPhone.
  • Support the latest iPhone 14 and iOS 16.

Free Download100% Clean & Safe

Free Download100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1. Download AnyTrans to your computer, launch it and connect both smartphones to the computer through USB ports.

Step 2. In the main menu of AnyTrans, select the Phone Switcher feature > Select Phone to iPhone > Tap on Migrate Now.

Choose Phone to iPhone on Phone Switcher

Choose Phone to iPhone on Phone Switcher

Step 3. Specify the source and target device.

Add your Android Phone and iPhone and Click Next to Go on

Add your Android Phone and iPhone and Click Next to Go on

Step 4. Click Next and then pick categories of data that will be transferred to the iPhone.

Select Files You Want to Transfer

Select Files You Want to Transfer

Method 3. Check Your Wi-Fi Connection

Since Move to iOS requires uninterrupted access to the web to complete the transfer, its failure to advance past the preparing step could be caused by an unstable internet connection. To ascertain whether this might be the case, you should check your Wi-Fi router and perhaps try using another web-based application on the phone. If you determine that internet access was in fact interrupted, you can fix the problem by reestablishing the connection and restarting Move to iOS after that.

Access your WiFi Network’s Information

Access your WiFi Network’s Information

Method 4. Turn on Airplane Mode

Switching on Airplane mode on your iPhone could help get you unstuck from the preparing step. This simple trick can save you from having to install third-party software, which makes it the preferred solution when it works. Executing this command is very easy – find this feature in the Settings menu or in the App Library, and tap on it to activate it.

Turn on Airplane Mode on your iPhone

Turn on Airplane Mode on your iPhone

Method 5. Close all the Applications Running on the Phone

If you have a lot of apps active while you are attempting to move data from Android to iPhone, the process might slow down to a crawl due to lack available of RAM memory. Shutting down all of those apps is highly recommended if you are having trouble completing the transfer. You can use the App Switcher feature to find all the apps running in the background and close them with a single tap.

The Bottom Line

Android phone owners who are switching to iPhone shouldn’t worry about problems with Move to iOS. Even if they run into the issue with this application, there are several available fixes that are very easy to execute. By checking the internet connection and freeing up RAM memory, you can often resolve the impasse, and if all else fails you can always turn to third-party software like AnyTrans.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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