When you get a new iPhone, you may choose “Move to iOS” to transfer data from your Android device to iPhone, but it may not always work. You may encounter many problems such as “Move to iOS not connecting”. Read this guide to get 6 solutions to fix the Move to iOS not connecting to iPhone issue.
Move to iOS app won’t connect to device. There doesn’t seem to be a more appropriate forum for this so feel free to move. But is there any plan to update the Move to iOS app for Android? It hasn’t been updated in over three years and does not work with current versions of Android. I’m returning my iPhone 12 because I cannot transfer data to it.
— A user from Apple Support Communities
We’ve heard many people complain that Move to iOS issues when they try to transfer data to their new iPhone 13 using the Move to iOS app. One of the most annoying issues is that Move to iOS won’t connect to the Device so that people failed to transfer data from Android to iPhone. Other issues like Move to iOS Could Not Communicate with Device, Move to iOS unable to migrate, Move to iOS WiFi Issues are discussed a lot. Here are some potential tips to helps you solve the problem on Move to iOS.
Further Reading: Common Move to iOS Issues and How to Fix them >
This is the basic tip you can have a try first if you meet any common phone-related problem. Here are the specific steps:
The reason why can’t you move data from Android to iPhone maybe you connected to an unstable Wi-Fi network. Check if the Wi-Fi network is stable on both your Android phone and iPhone. If the Wi-Fi signal you are using is weak or it cannot be connected sometimes, please change WiFi to ensure that Move to iOS works normally.
“Move to iOS” only uses a private Wi-Fi network connection to transfer data. If the WiFi connection is automatically switched or interrupted by cellular data, the data transmission will fail. You need to manually turn off the “Smart network switch” option on your Android device as it may hinder the proper connection with iPhone. To turn it off follow the steps.
To turn off “Smart Network Switch” is to keep your mobile data closed when you use the Move to iOS app and to ensure that your phone doesn’t automatically switch to cellular data for the Internet.
In case of any incoming calls that can interfere with the data transfer process, you’d better use the airplane mode on both your Android device and iPhone. It’ll cut you off from all other mediums of connectivity but will keep you connected to your iPhone’s WiFi network.
One of the restrictions for using “Move to iOS” is that the app must always be running in the foreground of the device, and no other apps should be used at the same time. Please do not minimize the application during use. But if you set the battery settings of the application in some way before, the phone may switch the application to run in the background automatically. Therefore, you should turn off battery optimization for the Move to iOS app.
If you don’t fix the “Move to iOS not connecting to iPhone” issue yet, or if you could not connect to the device “Move to iOS” at all, then you can try the iOS data management tools to help you switch from Android to iPhone like AnyTrans.
Step 1: Launch AnyTrans on your computer (PC/Mac) > Connect both your Android and iPhone to your Computer via USB cables > Choose “Phone Switcher” > Click on “Phone to iPhone” mode.
Step 2: Select your source device and target device > Click the “Next” button to continue.
Step 3: Click on the “Next” button to start transferring Android files to your iPhone. All supported files will be checked by default.
As you can see, there are a lot of erratic elements that will affect the transfer process when you use Move to iOS to transfer data from your Android device to the iPhone. However, a reliable third-party tool like PhoneTrans doesn’t have such problems. PhoneTrans is a professional phone to phone transfer tool which provides you a Quick Transfer function to move your Android data to your iPhone quickly and safely. Let’s check what PhoneTrans can do for you:
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Now, follow the steps below to move your important data from Android to iPhone:
Step 1. Free download PhoneTrans and install the app on your computer > Now, choose the “Phone to Phone” mode and click on the “Quick Transfer” option on the main interface.
Step 2. Tap on the Start Transfer button and then connect both your Android device and iPhone to the computer > When the two devices are detected successfully, please click “Transfer” button.
Step 3. Now, you can choose the types of data to transfer.
That’s all for how to fix “Move to iOS not connecting to iPhone”. AnyTrans or PhoneTrans is a better choice for you to transfer your important data from Android to a new iPhone. It can also help you save time. So without further ado, let us free download and have a try! Besides that, we also offer guides to help you fix other Move to iOS related problems, like the transfer interrupted and the transfer takes forever. Or if you meet any other issue, you can leave a comment to tell us.
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