How to Fix Common Move to iOS Problems

How to use Move to iOS? How to fix Move to iOS not working problem? What is the best alternative for Move to iOS? This guide tells you all the answers you need.

Joy Taylor Last Updated: Dec. 23, 2020

PhoneTrans – #1 Move to iOS Alternative

Move to iOS issues can’t be fixed? Try this Move to iOS alternative Tool to directly transfer data from Android to iPhone (iPhone 12 & iOS 14 Supported ). Free Download it to have a try.

Apple has released iPhone 12 mini, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max for 2020. If you are an Android (like Samsung or Huawei) user, and you want to switch to a new iPhone this time, the first thing you need to do is moving data from your Android to your iPhone. Move to iOS app is the one that helps transfer content from your Android phone to your iPhone 12 for free.

In this post, you will get a full guide on how to use the Move to iOS app, what to do if Move to iOS not working, and you’ll also get some Move to iOS alternative tools that help you move data with ease.

Move to iOS Issues

Move to iOS Issues

How to Use Move to iOS to Move Data to New iPhone

Move to iOS app is free & available in Google Play Store, and this app requires Android 4.0 and later and iOS 9.0, or above. Here are steps on how to use the Move to iOS app.

How Long Does Move to iOS Take?

The whole transfer process can take a while, depending on how much data you’re moving to your iPhone. For me, it tasks me nearly half an hour to get all data from my Android device to my iPhone 12 Pro. I’ve seen some people complained on Reddit that Move to iOS stuck at “Moving items into place.” It’s been sitting there for almost 2 hours now. The time may depend on:

  • How much content you are moving.
  • The speed of the network.
  • The stability of your Wi-Fi.
  • The patency of the transmission process.

Move to iOS Supported File Type

  • Contacts
  • Message history
  • Camera photos and videos
  • Web bookmarks
  • Mail accounts
  • Calendars
  • Free apps

How to Use Move to iOS to Transfer Data from Android to iPhone

  1. On your Android phone, make sure that you’ve turned on Wi-Fi.
  2. On your Android phone, go to Google Play Store to download Move to iOS.
  3. On your iPhone, if you are setting it up when you see the Apps & Data screen, tap Move Data from Android.
  4. On your Android phone, open the Move to iOS app and tap Continue.
  5. Agree to the terms and conditions, then tap Next to Find Your Code screen.
  6. On your new iPhone, when you see the called Move from Android screen, tap Continue.
  7. Wait for a ten-digit or six-digit code to appear on your iPhone.
  8. Enter the code on your Android phone.
  9. Then you will see the Transfer Data screen.
  10. On your Android phone, choose data that you want to transfer to your iPhone and tap Next.
  11. Wait for fo the loading bar finishes on your iPhone.
  12.  Tap Done on your Android Phone.
  13. Tap Continue on your iPhone and follow the steps to finish setup for your iPhone.

    How to Use Move to iOS

    How to Use Move to iOS

How to Get Move to iOS Code after Setup?

If you already finished your iPhone setup, you need to erase your iPhone and start over: Go to Settings > General > Reset > Erase All Content and Settings > Tap Erase > Enter your iPhone passcode > Enter your Apple ID password. Then follow the steps above.

Common Move to iOS Problems with Fixes

Move to iOS Taking Forever

  1.  Check Your Wi-Fi Connection

    Please make sure both your Android phone and iPhone are under the same Wi-Fi network. Make sure your Wi-Fi is stable.

  2. Deleting Unnecessary Data

    Before using the Move to iOS app to transfer data, clean your Android phone, and delete data you don’t need anymore.

  3. Restarting Transferring Process

    If none of the above worked, restart the transferring process and start over.

You can read this guide to learn more about how to fix the Move to iOS taking forever problem >

Move to iOS Transfer Interrupted

  1. Leave Your Both Devices Alone

    Make sure that your iPhone and Android phone are not disturbed by calls or other apps until the transfer finishes.

  2. Restart Your Phone

    Restart your Android phone and your iPhone.

  3. Check the Network Connection

    Make sure the Wi-Fi network is stable on both your Android phone and iPhone.

  4. Turn off Smart Network Switch on Android

    Forget all Wi-Fi networks on your Android phone and turn off the Smart Switch feature.

  5. Turn on Airplane Mode

    Connect your iPhone and Android to a Wi-Fi network, and put them in airplane mode.

You can read this guide to learn more about How to Fix Move to iOS Transfer Interrupted Problem >

Move to iOS Stuck

  1. Avoid Android Distraction

    Turn your Android to airplane mode, and off all background applications, to avoid calling in, and some notifications.

  2. Keep Wi-Fi Connection

    On your Android, from the Home screen, tap the App icon > Find and tap Settings > Under WIRELESS AND NETWORKS section, tap WiFi > Tap the menu icon at the upper right corner > Tap Advanced > Set Keep WiFi on during sleep to Always. If mobile data is enabled and you have this problem, it would be better if you disabled the Auto-connect option.

  3. Find Wi-Fi Saving

    If method 2 does not work, go back to the Home screen on your Android and launch the Phone app > Dial the code *#0011#, and a screen will pop up > Press Menu > Tap WiFi > Find WiFi Saving and turn it Off > Reboot your phone.

To get more info please read on How to Fix Move to iOS Stuck Problem >

Move to iOS Wi-Fi Keeps Disconnecting

  1. Check your Wi-Fi router and make sure your iPhone and Android are connected to Wi-Fi.
  2. Try to connect your Android with the Wi-Fi created by iPhone during the process when the move to iOS code shows.
  3. Restart your Android & iPhone.
  4. Reset your network on both devices.
  5. Try out Airplane Mode, turn off, and turn on on both devices.

Read on How to Fix Move to Wi-Fi Keeps Disconnecting Issue >

Move to iOS Unable to Migrate

  1. Make sure your Android phone is running Android 4.0 or later, and your iOS device is running iOS 9 or later.
  2. Make sure both the Android phone and iPhone are connecting with Wi-Fi.
  3. Make sure that the content you are going to transfer can fit on your new iOS device, including the content on your external Micro SD.
  4. Restart your Android phone as well as your iPhone
  5. Turn your Android phone into airplane mode.

Go to this guide to learn more details on How to Fix Move to iOS Unable to Migrate Problem >

Move to iOS Could Not Communicate with Device

  1. Connect your Android to Wi-Fi (hotspot) created by your new iPhone.
  2. Set your Android and iPhone into airplane mode.
  3. Download the latest firmware on both devices.
  4. Try disable and forget the Wi-Fi networks and cellular data on both your Android phone and iPhone.
  5. Unselect the “Smart network switch” or “Connections Optimizer” on your Android phone.

To get more details, read on How to Fix Move to iOS Could Not Communicate with Device >


Move to iOS Won’t Connect

  1. Restart Your iPhone and Android.
  2. Check if the Wi-Fi network is stable on both your Android phone and iPhone.
  3. Manually turn off the “Smart network switch” option on your Android.
  4. Turn on airplane mode on both devices.
  5. Turn off battery optimization for Move to iOS.

Go to this post to get more details on How to Fix Move to iOS Won’t Connect Issue >

Can’t Fix Move to iOS Problems – Any Move to iOS Alternatives?

Hi everyone! I’m a tech support rep for a large cell phone provider, and one of the most common questions I receive is how to transfer data from an Android phone to an iPhone. I suggest that customers use the “Move to iOS” app, but almost 90% of the time, the app encounters an error. I’m wondering if anyone on this subreddit has any tips for an alternative that works better than the “Move to iOS” app.

— A User from Reddit

We’ve heard many people complained that Move to iOS not working, and want to find some alternative tools for the Move to iOS app. Here we recommend you some Move to iOS alternative tools you can have a try.

Move to iOS Alternative Tool – PhoneTrans

PhoneTrans is a professional Phone to Phone Transfer, Backup & Restore Tool. With it, you can switch to a new iPhone or Android with ease. If you don’t want to use Move to iOS and want a quick and one-stop phone to phone migration tool, PhoneTrans is worth to try. Here is how to to use to transfer data from your Android to your iPhone.

Step 1. Download PhoneTrans on your computer > Run it and connect with your Android and iPhone.

Free Download

Free Download

* 100% Clean & Safe

Step 2. Choose Phone to Phone  >  Quick Transfer.

Phone to Phone - Quick Transfer

Phone to Phone – Quick Transfer

Step 3. Confirm your two devices, and you can click Switch to change the target and source device.

Connect Android and iPhone

Connect Android and iPhone

Step 3. Select data you want to move to your iPhone, and click Transfer Now.

Choose Data to Transfer

Choose Data to Transfer

Move to iOS Alternative Tool – AnyTrans

AnyTrans is an iPhone data manager, It helps manage and transfer data to your iPhone with ease. It also features with Phone Swither function – with it you can easily transfer data from Android to iPhone too. Follow the steps to do that.

Step 1. Download AnyTrans on your computer, and install it. Open it and connect with your devices.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2. Choose Phone Switcher > Choose Phone to iPhone.

Choose Phone to iPhone on Phone Switcher

Choose Phone to iPhone on Phone Switcher

Step 3.  Make sure that you’ve connected your Android device and iPhone. Click Next.

Step 4. Choose the content you want to move to your iPhone, and click Next to start transferring.

Select Files You Want to Transfer

Select Files You Want to Transfer

How Do I Manually Transfer from Android to iPhone?

With Move to iOS or the Move to iOS alternatives, you can automatically transfer your Android data to your new iPhone. You can also move your content manually instead. Apple offers you a full guide on how to manually move photos & videos, Mail, contacts and calendars, music, books and PDFs, Documents, and apps from your Android phone to your new iPhone.

The Bottom Line

If you have any other problems with the Move to iOS app, you can leave a comment below. If this guide is helpful, please share it with your friends. Last, don’t forget to try the great Move to iOS alternative tool AnyTrans and PhoneTrans, download AnyTrans or PhoneTrans to your computer right now.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.