iTunes Cannot Restore iPhone iPad iPod from Backup
iTunes Backup was Corrupt or Not Compatible
[Last Updated on Aug. 29, 2016]
Many people have reported that iTunes cannot restore from backup to their iPhone, iPad and iPod touch, and an iPhone 6 user said iTunes popped up an error message saying, "iTunes could not restore the iPhone/iPad/iPod because the backup was corrupt or not compatible the iPhone that is being restored". Have you encountered the same situation, and have you fixed it? If you haven't, this post is what you are looking for. It will tell you why you get this message and offer you several solutions to fix it with ease.
iOS 10 will come with Apple's new iPhone 7/7 Plus this September. If you plan to install iOS 10 on your iPhone, remember to backup your device with iTunes or iCloud. In case that you may meet some problems, we've prepared you the Most Common iOS 10 Update Issues with Fixes.
Why Am I Getting This Messages: iTunes Backup was Corrupt or Not Compatible
Cannot Restore iPhone from Backup - iTunes Backup Is Corrupt or Not Compatible
When the iTunes windows pops up and says, iTunes could not restore the iPhone/iPad/iPod because the backup was corrupt or not compatible the iPhone that is being restored". It is a direct way to tell you that you are restoring your iDevice with a corrupt or compatible backup. What does make it happen?
When you are creating backup with iTunes, it may happen some errors but didn't give you any message. So you think you have made a backup with iTunes successfully, but only to find you have a corrupt backup when trying to restore your device with it.
It also happens when you try to restore your iPhone/iPad/iPod touch with an incompatible backup. This is because of different iOS versions. For instance, if you made an iOS 6 backup, it is impossible to restore it to your iPhone 6 or iPad Air 2.
Now we have know why this happened, next we will offer you two solutions to fix this problem. Let's get it started!
Solution 1: Restore Again After Deleting Corrupt or Incompatible Backups
To fix the problem of incompatible or corrupt iTunes backups, you need to erase the existing corrupted or incompatible backup from iTunes and then restore your iDevice after creating a new backup with iTunes. Therefore, next we will show you how to delete corrupt or compatible backup from iTunes.
Steps for Deleting Corrupt or Incompatible iTunes Backups via iTunes Interface:
Step 1: Run iTunes on your computer.
Step 2: Click iTunes at upper left corner of your Mac(on PC: you need to click Edit on the top left corner of your iTunes interface), and then click Preferences.
Step 3: Find your device in the backup listing and then select it to delete the backup.
Note: If you haven't found the corrupt or incompatible backup in the iTunes device list, you need to delete iTunes backup manually by following the next method.
Steps for Deleting Corrupt or Incompatible Backups from iTunes Manually:
Delete Incompatible or Corrupt Backups from iTunes
Step 1: Find your iTunes backup folder.
For Windows users, you need to open the following folders:
Windows Vista/7/8: \user\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Window XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
For Mac users, you just need to: Right-click Finder from dock > Select Go to Folder > Input: ~/Library/Application Support/MobileSync/Backup/ > Click OK.
Step 2: You will enter the Backup folder with one or more folders named by your devices' unique identifiers.
Click Serial Number to Switch it to Device Identifier
Step 3: Click the Serial Number of your iDevice in iTunes, and then the Serial Number filed will switch to your device identifier.
Step 4: Then delete all folders match the identifier in the iTunes backup folder from your computer.
After deleting corrupt or incompatible backups from iTunes, you need to create an iTunes backup again with your iDevice, and then restore. If you already have bored with iTunes or you still fail to restore your iDevice after trying solution 1, here we offer you another way to backup and restore your iPhone/iPad/iPod touch with AnyTrans. No corrupt or incompatible backup any more.
Solution 2: Back up/Restore Your iDevice with an iTunes Alternative
Absolutely, before backing up or restoring your iDevice with AnyTrans, you need to know what AnyTrans can do for you. So let's make a brief introduction about it.
Have you think about transferring iOS data among iPhone, computer and iTunes freely without efforts? It means you can backup your iDevice to computer/iTunes and put them back to any iPhone or iPad. This is possible with the help of an iTunes alternative named AnyTrans.
- Transferring 20+ types of iOS data to computer as backup and you can view them any time you need, including photos, music, videos, ringtones, voice memos, contacts, messages, notes, etc.
- Backup music, videos, ringtones, voice memos, audiobooks, and apps to iTunes library, even the non-purchased items.
- You can transfer the above-mentioned data back to your iPhone or iPad from computer or iTunes without erase.
- It also allows you to copy data from one iPhone to another, so that you can upgrade to new iPhone 7 with ease.
All in all, you can use AnyTrans to selectively back up what you want to computer for backup, and you also can use it to add the iOS contents you backed up from computer to iDevice again. Absolutely, it also can help you transfer data from one iDevice to another iDevices directly without erasing any previous data. So why not try it now?
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Except stuck on the problem of iTunes backup is corrupt or not compatible, when you are restoring your iDevice, you may be failed due to other reasons, like the firmware files is not compatible, having not enough space on iDevice, the device is not eligible for the requested build . Absolutely, you may also meet many kinds of other problems when backing up your iPhone iPad to computer with iTunes, like iTunes can't recognize your device, having not enough space on computer , iTunes backup can't be saved on computer, etc. If you meet any problem mentioned above, check this iMobie guide to fix it with ease. By the way, if you have other solutions, be free to tell us and other iDevices users by leaving a comment.
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