How to Fix Cannot Connect to Google Server

What if you got an error “there was a problem communicating with Google server” or “No connection: Couldn’t connect to Google server”? Read on this guide to get 7 easy ways to fix cannot connect to google server problem.

Author Avatar iMobie Last Updated: Jun. 18, 2021

Outlook could not connect to the Gmail server? Hit the Add account option without response? Have to a strong Wi-Fi network but still fail to connect to the server? Finding yourself cannot connect to Google servers is such an annoying thing, which means you can’t use any of the Google Apps. You’re unable to access your Google Drive to back up or restore Google data, send an email to your super important client, even find a Starbucks by Google Maps is unavailable.

Cheer up! This article can help you to rule out the possibilities and fix the problem. Keep reading to find why your phone keeps saying can’t connect to server and how to fix the problem.

Phone Keep Saying Can't Connect to Server

Phone Keep Saying Can’t Connect to Server

Why Does My Phone Keep Saying Can’t Connect to Server?

There are several reasons why your phone fails to connect to the Google server.

Sometimes it comes from the 2 Step Verification feature because it not only prevents other phones and Apps from using your account but makes trouble while connecting to your account. Besides, corrupted cached data, the contents of the Host file, and other unknown factors can also play a part.

Whatever it is, it can be hard to pinpoint the extracted error that underlies the problem, so here we offer you 7 efficient but non-tech-friendly solutions to root out the possibilities. Follow these troubleshooting steps and get the best way that works for you.

Fix There Was a Problem Communicating with Google server

Before walking through all these methods below, please make sure you have a strong internet connection. It’s best if you can connect to a WiFi network. The steps may vary slightly depending on the Android smartphone, but no worries, the procedures are quite easy to follow.

How to Fix: Android WiFi is Connected but No Internet >

Method 1. Reboot your phone

Step 1. Press and hold the Power button until the menu pops up.

Step 2. Hit the Power off or Restart option for your device to turn on again.

Method 2. Remove and Re-add the Account

Step 1. Open your phone’s Settings app and tap Accounts > Choose the Google account you want to remove then hit the Remove account option.

Step 2. Go back to Settings > Accounts > sign in to your Google account again. You may be asked to enter your phone’s pattern, PIN, or password for security, just follow the pop-out message to re-add your account.

Remove and Re-add the Account

Remove and Re-add the Account

Method 3. Turn Off 2-factor Authentication

Step 1. On your Android phone open your device’s Settings App and Tap Google and then Manage your Google Account.

Step 2. In Security find “Signing in to Google,” and then tap 2-Step Verification.

Step 3. You might need to sign in. And just tap Turn off.

Method 4. Clear Cache and Data from Google Services

Step1. Launch the Settings app on your phone > Tap Application > See all apps.

Step 2. Scroll down and tap Google Play Store or Google Play Services > Tap Storage > Choose Clear Cache or Clear Data.

Clear Cache and Data from Google Services

Clear Cache and Data from Google Services

Method 5. Make Sure Google Services is Up to Date

Step 1. Open the Settings App then tap Apps&notifications to see all apps.

Step 2. Scroll down and tap App Details.

Step 3. Check if there any app needs an Update.

Method 6. Reinstall Google Play Services

Step 1. In Settings find Apps > Select Google Play Services. You may need to tap the drop-down menu on the top to see All Apps.

Step 2. In Google Play Services tap Menu > Choose Disable > Tap OK.

Step 3. Back to Setting and Apps > scroll to find google services then click on it.

Step 4: Click on the Enable button and wait for the downloading process to complete.

Reinstall Google Play Services

Reinstall Google Play Services

Method 6: Update Host Files

This solution works on a rooted phone, if you aren’t sure whether your phone is rooted or not, or if you are not a techie, this may be a bit hard for you. But you might as well  get a basic understanding of this method.

To update host files, you need to enable Unknown sources from Security to allow for the downloaded apk from a website. Then visit to download the latest version of the ES File Explorer and install it. Launch ES File Explorer and toggle on Root Explorer. After that, you need to find the Hosts file from multiple folders and then open it in a text file form. The last step is to edit the host file and save the change. In this way, Google Server should be in a good condition on your device when adding the account.

Method 7. Factory Reset

Step 1. From Settings, search for Factory data reset. Tap on it, and review the information. When you’re ready, swipe to and tap Reset.

Step 2. If you have a security lockset on the phone, you will be asked to enter the credentials.

Step 3. To continue with the reset and delete all information stored on your phone, tap Delete all.

Step 4. Wait for your phone to reset. When it turns back on, it will start from the initial setup screen.

This feature will completely wipe your phone’s information and data, so make it your last option, and don’t forget to back up your data before performing a factory reset.

The Bottom Line

That’s all for How to Fix Cannot Connect to Google Server with 7 useful ways. For this guide, if you have any questions or you have worked out other solutions, feel free to send us an email or leave comments in the below section. We will reply to you ASAP.

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Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.

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