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Recover Lost Data from iOS Device
Whether you encounter the similar situations below?
“I want to restore the text thread I mistakenly deleted on my iPhone. Can help?”
“I am trying to recover some of my deleted messages from my whatsapp on iPhone.”
“ I would like to recover my photos, videos and contacts on my iPhone deleted by accident. ”
If you just encounter the similar issue above (lost iPhone data), don't worry. You can try “Recover from iOS Device” mode to recover lost data with a few clicks. The following instructions will help you complete that easily.
Tech Specs
| Windows | Windows 11, 10, 8, 7, Vista, both 32bit and 64bit |
| Mac | macOS 10.13 (High Sierra) and above |
| iOS | All iOS Devices with iOS Version 5 and above |
| Hard Disk Space | 100 MB and above free space |
| RAM | 512MB system memory |
| CPU | Pentium IV 2.4 GHz or above |
| Others | Apple Device Driver (iTunes) |
1. Before running PhoneRescue, you're supposed to download the newest version of iTunes to help detect iPhone/iPad/iPod touch.
2. To avoid the automatic sync, please don't launch iTunes while running PhoneRescue. We also suggest you to disable the automatic sync in iTunes beforehand: Launch iTunes > Preferences > Devices, check “Prevent iPods, iPhones, and iPads from syncing automatically”.
Supported Device Models
| iPhone Series | iPhone 3G - iPhone 18 Series |
| iPad Series | iPad - iPad 11 |
| iPod touch Series | iPod touch 1 - iPod touch 7 |
All devices with iOS version 5 and above.
Supported File Types
iMobie takes your satisfaction in priority. We sincerely hope you would have a happy experience with PhoneRescue. Thus, we highly recommend you to read the detailed instructions before choosing PhoneRescue.
| Personal Data | Contacts, Call History, Messages, Message Attachment, Voicemail, Calendar, Reminders, Notes, Note Attachment, Safari History, Safari Bookmarks |
| Media Data | Photos, Photo Videos, Thumbnails, Music, Videos, AudioBooks, Playlists, Ringtones, iBooks, Voice Memo |
| App Data | App Documents, App Photos, App Audios, App Videos, WhatsApp, WhatsApp Attachment, Line, Line Attachment, Kik, Kik Attachment |
Differences between Free & Registered Version
| Benefits | Free Version | Registered Version |
| Scan & Preview device data |  |
|
| Recover data |  |
|
If the trial version is unable to locate the data you lost, please do not purchase the full version. If the trial version luckily finds the data you lost, you can See Pricing to get the most suitable plan.
Step 1. Download PhoneRescue on Your Computer.
Before you start iOS data recovery, get the tool downloaded onto your computer. Please make sure the network is stable while downloading and installing PhoneRescue on your computer.
Step 2. Connect Your iOS Device to the Computer with the USB Cable.
After downloading and install PhoneRescue on your computer successfully. Then, launch PhoneRescue on your computer and choose “Recover from iOS Device” mode.
Select “Recover from iOS Device” Mode
Once your device is detected, you will see the interface below.
Your Device is Detected by PhoneRescue
If PhoneRescue is unable to recognize your iOS device, you can try to fix this issue by following troubleshooting steps:
① Please download the latest version of PhoneRescue for iOS.
② Check whether your USB cable is loose. If it is, please reconnect it. If USB cable is broken, please give new one a try.
③ Reinstall iTunes.
④ Please log in your computer as Administrator account (For Windows Computer Only).
⑤ If problem persists, please contact our Support Team for further help.
Step 3. Scan out the Lost Data from Your iPhone/iPad/iPod touch.
Please click the Arrow button in the lower right corner to analyze your device. By default, all categories will be selected. If you only want to recover some certain categories, please uncheck “Select All” option and then choose the data based on your needs.
Select the Type of Data to Scan
You can do a selective recovery of data, which does not overwrite your exitsing data.
The scanning process may last a few minutes based on the amount of data on your device. Please keep patient.
Wait for the Analyzing Device Process
Step 4. Preview and Select the Scanned Data to Recover.
After completing the scanning process, you can preview the scanned data. Both lost and existing data on your device are displayed in categories. To filter out the existed data on your iOS device, you can choose the option "Only list deleted" instead of "List all items". And you can search data by typing key words in search box on the upper middle of the window.
The Scanning Result of “Recover from iOS”
Step 5. Restore the Lost Data to Device or Computer.
If you find the data you need, please put the check mark in front of the box to select them. You can select the scanned data and click the Restore to device or Restore to computer button to complete the restoration process.
Choose the Data You Want to Recover
1. PhoneRescue currently can support to restore the personal data (messages/contacts/notes), photos, app audios and app videos to both device and computer. For other data, PhoneRescue for iOS can only recover them to computer.
2. Please turn off Find My iPhone/iPad/iPod touch and keep device connected when recovering data to device.
Once the recovery process completes, you will see the interface below.
Data Recovery Completed
1. If you unfortunately fail to recover lost data with “Recover from iOS Device” mode, you can also try “Recover from Backup” or “Recover from iCloud” to recover lost data back.
2. Given the importance of data, it’s necessary to back up device data periodically. We would like to recommend you to give the free backup function a try.
FAQs About Recovering Data from iOS Device
1. What types of data can PhoneRescue for iOS recover directly from an iPhone or iPad?
PhoneRescue for iOS can help recover various types of data, including photos, videos, messages, contacts, call history, notes, Safari data, and supported app data. The available data types depend on your device, iOS version, and recovery conditions.
2. Can I recover deleted data directly from my iPhone without a backup?
Yes. PhoneRescue allows you to scan your iPhone or iPad directly without an existing iTunes or iCloud backup. However, successful recovery depends on whether the deleted data is still recoverable and has not been overwritten.
3. How do I recover deleted data from an iOS device using PhoneRescue?
Launch PhoneRescue for iOS on your computer and connect your iPhone or iPad using a USB cable. Select Recover from iOS Device, click the arrow to continue, choose the data types you want to recover, and click OK to start scanning. After the scan, preview and select the items you need, then click To Computer or To iPhone if the relevant option is available.
4. Why can't PhoneRescue find the deleted data I'm looking for?
The deleted data may have been overwritten or may no longer be accessible on your device. Try scanning your device again and check whether the correct data categories are selected. If the data is not found, consider checking available iTunes or iCloud backups for another recovery option.
5. Can I preview deleted data before recovering it?
Yes. After PhoneRescue finishes scanning your device, you can preview the available data and select specific items for recovery. We recommend checking the scan results carefully to confirm that the data you need is available before proceeding.
6. Will recovering data with PhoneRescue erase my existing iPhone data?
PhoneRescue is designed to let you selectively recover data without erasing existing content. To minimize risks, we recommend exporting recovered files to your computer first whenever possible and backing up your device before performing other system operations.
7. What should I do if PhoneRescue cannot detect my iPhone or iPad?
Check that your USB cable and computer connection are working properly. Unlock your device and tap Trust if prompted. If PhoneRescue still cannot detect it, try another USB port, restart the software, and ensure that the necessary Apple device drivers or support components are installed on your computer.
8. Why does PhoneRescue take a long time to scan my iPhone?
Scanning time depends on the amount of data stored on your device, the device model, the iOS version, and your computer's performance. Keep your device connected and avoid interrupting the scan. If the process remains stuck for an unusually long time, contact the Support Team for assistance.
9. Can I recover only selected photos, messages, or contacts instead of all data?
Yes. PhoneRescue allows you to preview scan results and select individual items or specific categories for recovery. You do not need to recover everything displayed in the scan results.
10. What should I do if PhoneRescue fails to recover my data?
Make sure the scan has completed and that the data you need appears in the results. If the data is available but recovery fails, check your USB connection, available computer storage, and the selected recovery destination. If the data cannot be found, try checking an available iTunes or iCloud backup. If the issue persists, contact the iMobie Support Team with your device model, iOS version, a screenshot of the issue, and relevant log files.
Try It Out & Share Your Feedback!
We'd love to hear how PhoneRescue for iOS is working for you.
Give it a try and share your thoughts—your feedback helps us keep improving.
If you're enjoying PhoneRescue for iOS, we'd be so grateful if you could leave us a review on Trustpilot. Your support helps others discover PhoneRescue for iOS and motivates our team!
Thank you for being part of the iMobie community — we couldn’t do it without you!
Try It Out & Share Your Feedback!
We'd love to hear how PhoneRescue for iOS is working for you.
Give it a try and share your thoughts—your feedback helps us keep improving.
If you're enjoying PhoneRescue for iOS, we'd be so grateful if you could leave us a review on Trustpilot. Your support helps others discover PhoneRescue for iOS and motivates our team!
Thank you for being part of the iMobie community — we couldn’t do it without you!