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User Guide of PhoneRescue for iOS

View the most comprehensive guides to Recover Lost Data from iOS Device, iTunes Backup (even encrypted), iCloud Account, iCloud Backup, and Repair iOS System, Remove Lock Screen Passcode and Recover Screen Time Passcode. Download and try it now.

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Recover Lost Data from iCloud

Whether you encounter the similar situations below?

"I have iCloud backup, is there a way to recover my lost data quickly?"

“After the device is restored to factory settings, I only have one iCloud backup, how can I restore my data?”

If you encounter the similar situations above, don’t worry, “Recover from iCloud” mode can help you recover lost iOS device data quickly. Please refer to the detailed instructions to recover lost data quickly and easily.

Tech Specs

Windows Windows 11, 10, 8, 7, Vista, both 32bit and 64bit
Mac 11 (macOS Big Sur), 10.15 (macOS Catalina), 10.14 (macOS Mojave), Mac OS X 10.13 (High Sierra), 10.12(macOS Sierra), 10.11(El Capitan), 10.10 (Yosemite), 10.9 (Mavericks)
iOS iOS 14, iOS 13, 12, 11, 10, 9, 8, 7, 6, 5
Hard Disk Space 100 MB and above free space
RAM 512MB system memory
CPU Pentium IV 2.4 GHz or above
Others Apple Device Driver (iTunes)

1.Before running PhoneRescue, you're supposed to download the newest version of iTunes to help detect iPhone/iPad/iPod touch.

2.To avoid the automatic sync, please don't launch iTunes while running PhoneRescue. We also suggest you to disable the automatic sync in iTunes beforehand: Launch iTunes > Preferences > Devices, check “Prevent iPods, iPhones, and iPads from syncing automatically”.

Supported Device Models

iPhone Series iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 5c, iPhone 6 (Plus), iPhone 6s (Plus), iPhone SE, iPhone SE (2nd Generation), iPhone 7 (Plus), iPhone 8 (Plus), iPhone X, iPhone Xs (Max), iPhone XR, iPhone 11, iPhone 11 Pro (Max), iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, etc.
iPad Series iPad, iPad 2, iPad 3, iPad mini, iPad 4, iPad mini 2, iPad Air, iPad Air 2, iPad mini 3, iPad mini 4, iPad Pro, iPad 5, iPad Pro (2nd Generation), iPad 6, iPad Pro (3rd Generation), iPad mini 5, iPad 7, iPad Air 3, iPad Pro (4th Generation), etc.
iPod touch Series iPod touch 1, iPod touch 2, iPod touch 3, iPod touch 4, iPod touch 5, iPod touch 6, iPod touch 7, etc.

1.If you just want to export data from iCloud to computer, you do not need to connect iOS device(iPhone/iPad/iPod touch).

2.If you to use the “Compare” function or restore lost data to iOS device, you need to connect iOS device to computer with USB cable.

2 Recovery Modes

Recover from iCloud Account Contacts, Notes, Photos, Photo Videos, Calendar and Reminders you ever synced to iCloud
Recover from iCloud Backup Backup you once created via iCloud.

Supported File Types

iMobie takes your satisfaction in priority. We sincerely hope you would have a happy experience with PhoneRescue. Thus, we highly recommend you to read the detailed instructions before choosing PhoneRescue.

Personal Data Contacts, Call History, Messages, Message Attachment, Voicemail, Calendar, Reminders, Notes, Note Attachment, Safari History, Safari Bookmarks
Media Data Photos, Photo Videos, Thumbnails, Music, Videos, AudioBooks, Playlists, Ringtones, iBooks, Voice Memo
App Data App Documents, App Photos, App Audios, App Videos, WhatsApp, WhatsApp Attachment, Line, Line Attachment, Kik, Kik Attachment

Differences between Free & Activated Version

Benefits Free Version Pro Version
Scan & Preview iCloud Data
Recover Data

If the trial version is unable to locate the data you lost, please do not purchase the full version. If the trial version luckily find the data you lost, you can See Pricing to get the most suitable plan.

Step 1. Download PhoneRescue on Your Computer.

Before you start iCloud data recovery, get the tool downloaded onto your computer (For Windows or For Mac). Please make sure the network is stable while downloading and installing PhoneRescue on your computer.

Step 2. Select “Recover from iCloud” Mode.

After downloading and installing PhoneRescue on your computer successfully, then, please launch PhoneRescue on your computer and choose “Recover from iCloud” mode. (Take the Mac computer as an example.)

Select “Recover from iCloud” Mode

Select “Recover from iCloud” Mode

Recovering from iCloud account contains many official apps data, including Contacts, Calendar, Photos, Notes, Reminders, etc, While more data types such as WhatsApp, LINE, Call History and Messages can be recovered from the iCloud Backup option.

Step 3. Connect iOS Device to Computer (Optional).

And "Recover from iCloud” mode can recover iCloud backup(s) even without connecting iOS device to computer. But if you want to restore data to device directly, please connect your device to computer. By default, PhoneRescue will detect your iOS device automatically. If you don’t connect your iOS device to computer or your iOS Device isn’t recognized, you will see "Please connect your iOS device" interface.

Once your iOS device is recognized, this interface will display.

Connect Your iOS Device to Computer

Connect Your iOS Device to Computer

If PhoneRescue fails to recognize your iOS device, you may try these troubleshooting steps to solve this problem.

Step 4. Sign in iCloud with Account And Password.

Please input correct Apple ID and password, and then please click "Next" button to log in your iCloud account. At the same time, please make sure the Internet connection is stable. Moreover, PhoneRescue takes your privacy seriously and will never keep a record of your Apple account info or content at any time. Please just use it at ease.

Log in Your iCloud Account

Log in Your iCloud Account

1. Apple will not let you log in your iCloud account on the third party app with turning on TWO-STEP VERIFICATION, so please turn off TWO-STEP VERIFICATION temporarily.

2. Apple limits the access of iCloud backup from Third Party app. Thus, if you turn on TWO-STEP VERIFICATION, PhoneRescue supports to download iCloud backups with iOS version which is earlier than 10.3.3. (Include 10.3.3). If you do not turn on TWO-STEP VERIFICATION, it supports to download the iCloud backups with iOS version earlier than 12.1 (Include 12.1).

After you log into iCloud account successfully, PhoneRescue will detect all contacts, notes, photos, photo videos, calendar and reminders you ever synced to iCloud. Please kindly check whether you can find deleted data in this section. And you can choose one or more categories to recover from iCloud account.

Display All Data Synced to iCloud

Display All Data Synced to iCloud

Or if you want to recover more types of data, please choose “iCloud Backup” function.

Recover More Data from iCloud Backup

Recover More Data from iCloud Backup

Step 5. Select And Download iCloud Bakcup.

After clicking iCloud Backup, you can choose the one you need based on the date it was created "Download" button. It will take some minutes to  download your backup from iCloud. Please just wait for a moment.

Please Choose a Backup to Download

Please Choose a Backup to Download

After the downloading process is complete, please click "Next" button on the lower right corner to continue. If you click "Only Scan Backup" button, PhoneRescue will scan and display all data in the backup. However, if you click "Compare" button, PhoneRescue will compare data located in the backup with data in your device. And then it will only display data that don’t exist in your device. It will take a few minutes to scan all data from the iCloud backup file. Please keep patient.

You Can Scan or Compare the Data

You Can Scan or Compare the Data

1. Currently, PhoneRescue can only compare your Personal Data (Contacts, Call History, Messages, Message Attachment, Voicemail, Calendar, Reminders, Notes, Note Attachment, Safari History and Safari Bookmark).

2. If you don’t connect your device, "Compare" function will not be available.

Step 6. Scan out And Preview the Lost Data from iCloud.

If you want to scan all categories, please check Select All option. If you only want to recover some categories, please uncheck Select All option and then choose your wanted data. It will take a few minutes to scan all data from the iCloud backup file. Please keep patient.

Scan All or or Part of the Data from iCloud Backup

Scan All or or Part of the Data from iCloud Backup

Once the scanning process is complete, you can preview iCloud backup files, like contacts, messages, photos, and more. To filter out the existed data, you can choose the option "Only list deleted" instead of "List all items". And you can search data by typing key words in search box on the upper middle of the window.

Preview Data of iCloud Backup

Preview Data of iCloud Backup

Step 7. Recover the Lost Data from iCloud Backup.

If you find the data you need, please put the check mark in front of the box to select them. Then, please click the Recover button at the right bottom of the window. After clicking "To PC" button (Recover to Computer), your recovered data will be saved on your computer automatically. But for personal data (like contacts, messages, notes, etc.), you can choose "To PC" button or "To Device" button (Recover to Device) as you need.

Recover the Deleted Data

Recover the Deleted Data

Please turn off   Find My iPhone/iPad/iPod touch and keep device connected while recovering data to device.

When the recovery process is complete, you will see the Complete interface. You can click "Click here" to check the location of exported files. To go back to previous interface, please click "Back" button . If you want to go back to homepage, please click "Home" button.

Recover Lost Data from iCloud Process Complete

Recover Lost Data from iCloud Process Complete

1. If you unfortunately fail to recover lost data with “Recover from iCloud” mode, you can also try “Recover from iTunes Backup” or “Recover from iOS Device” to recover lost data back.

2. Given the importance of data, it’s important to back up device data periodically. we would like to recommend you to give the free backup function a try.