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User Guide of PhoneRescue for iOS

View the most comprehensive guides to Recover Lost Data from iOS Device, iTunes Backup (even encrypted), iCloud Account, iCloud Backup, and Repair iOS System, Remove Lock Screen Passcode and Recover Screen Time Passcode. Download and try it now.

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Recover Lost Data from iTunes Backup

Whether you encounter the similar situations below?

“Hello. i have deleted my photos which was taken maybe 15 days ago. i deleted them as well from recently deleted (iphone) and i dont have icloud. But I have an iTunes backup. what can you suggest?”

“I want to recover texts and phone contacts from my iphone 7 to my Macbook OS Sierra 10.12. Any suggestions?”

“ I accidently factory reset my phone and downloaded this program to find contacts, etc. Can I recover them from a backup?”

If you just encounter the similar issue above, please don't worry. You can try “Recover from Backup” mode to recover lost data from iTunes Backup with a few clicks. The following instructions will help you find the lost data back.

Tech Specs

Windows	Windows 11, 10, 8, 7, Vista, both 32bit and 64bit
Mac	macOS 10.13 (High Sierra) and above
iOS	All iOS Devices with iOS Version 5 and above
Hard Disk Space	100 MB and above free space
RAM	512MB system memory
CPU	Pentium IV 2.4 GHz or above
Others	Apple Device Driver (iTunes)

1. Before running PhoneRescue, you're supposed to download the newest version of iTunes to help detect iPhone/iPad/iPod touch.

2. To avoid the automatic sync, please don't launch iTunes while running PhoneRescue. We also suggest you to disable the automatic sync in iTunes beforehand: Launch iTunes > Preferences > Devices, check “Prevent iPods, iPhones, and iPads from syncing automatically”.

Supported Device Models

iPhone Series	iPhone 3G - iPhone 18 Series
iPad Series	iPad - iPad 11
iPod touch Series	iPod touch 1 - iPod touch 7

1. If you just want to export data from iTunes Backup to computer, you do not need to connect iOS device (iPhone/iPad/iPod touch).

2. If you want to use the “Compare” function or restore lost data to iOS device, you need to connect iOS device to computer with USB cable.

Supported File Types

iMobie takes your satisfaction in priority. We sincerely hope you would have a happy experience with PhoneRescue. Thus, we highly recommend you to read the detailed instructions before choosing PhoneRescue.

Personal Data	Contacts, Call History, Messages, Message Attachment, Voicemail, Calendar, Reminders, Notes, Note Attachment, Safari History, Safari Bookmarks
Media Data	Photos, Photo Videos, Thumbnails, Music, Videos, AudioBooks, Playlists, Ringtones, iBooks, Voice Memo
App Data	App Documents, App Photos, App Audios, App Videos, WhatsApp, WhatsApp Attachment, Line, Line Attachment, Kik, Kik Attachment

Differences between Free & Registered Version

Benefits	Free Version	Registered Version
Scan & Preview Data from iTunes Backup
Recover data

If the trial version is unable to locate the data you lost, please do not purchase the full version. If the trial version luckily finds the data you lost, you can See Pricing to get the most suitable plan.

Step 1. Download PhoneRescue on Your Computer.

Before you start iOS data recovery, get the tool downloaded onto your computer. Please make sure the network is stable while downloading and installing PhoneRescue on your computer.

Step 2. Connect Your iOS Device to the Computer with the USB Cable (Optional).

After downloading and install PhoneRescue on your computer successfully. Then, launch PhoneRescue on your computer and choose “Recover from Backup” mode.

Once your device is detected, you will see the interface below.

If PhoneRescue fails to recognize your iOS device, you can try to fix this issue by following troubleshooting steps:

① Please download the latest version of PhoneRescue.

② Check whether your USB cable is loose. If it is, please reconnect it. If USB cable is broken, please give new one a try.

③ Reinstall iTunes.

④ Please log in your computer as Administrator account (Windows Computer Only).

⑤ If problem persists, please contact our Support Team for further help.

Step 3. Select an iTunes Backup to Scan.

After clicking the Arrow button in the lower right corner, PhoneRescue will detect all backups on computer and display them in the window. If iTunes backup is corrupted, the exclamation symbol will show in front of the backup. You can choose the one you need based on the date it was created.

If you click "Only Scan Backup" button, PhoneRescue will scan and display all data in the backup. However, if you click "Compare" button, PhoneRescue will compare data located in the backup with data in your device. And then it will only display data that don't exist in your device.

Data Comparison between Device and iTunes Backup

1. Currently, PhoneRescue can only compare your Personal Data (Contacts, Call History, Messages, Message Attachment, Voicemail, Calendar, Reminders, Notes, Note Attachment, Safari History and Safari Bookmark).

2. If you don't connect your device to computer, "Compare" function will be unavailable.

3. If your iTunes backup is encrypted, please input your encryption password to allow PhoneRescue to scan your data.

Step 4. Select the Type of Data You Want to Recover.

To scan all categories, please check "Select All" option. If you only want to recover some categories, please uncheck Select All option and then choose the data based on your needs. It will take a few minutes to scan all data from the iTunes backup file. Please keep patient.

Step 5. Preview the Scanned Data from iTunes Backup.

Once the scanning process is completed, you can view the scanning result in PhoneRescue. To filter out the existed data, you can choose the option "Only list deleted" instead of "List all items". And you can search data by typing key words in search box on the upper middle of the window.

Step 6. Recover the Lost Data from iTunes Backup

If you find the data you need, please put the check mark in front of the box to select them. You can select the scanned data and then click on Restore to device or Restore to computer for the restoration process.

1. PhoneRescue currently can support to restore the personal data (messages/contacts/notes), photos, app audios and app videos to both device and computer. For other data, PhoneRescue can only recover them to computer.

2. Please turn off Find My iPhone/iPad/iPod touch and keep device connected when recovering data to device.

Once the recovery process completes, you will see the interface below.

1. If you unfortunately fail to recover lost data with “Recover from Backup” mode, you can also try “Recover from iOS Device” or “Recover from iCloud” to recover lost data back.

2. Given the importance of data, it’s necessary to back up device data periodically. We would like to recommend you to give the free backup function a try.

FAQs About Recovering Data from iTunes Backup

1. How do I recover data from an iTunes backup using PhoneRescue?

Launch PhoneRescue for iOS on your computer, connect your iPhone or iPad if prompted, and select Recover from Backup. Click the arrow to continue, choose the backup containing the data you need, and select the appropriate scanning option. After scanning, preview and select the items you want to recover, then click To Computer or To iPhone if the relevant option is available.

2. Do I need to connect my iPhone to recover data from an iTunes backup?

You can scan an existing iTunes backup without connecting your iPhone. However, some operations, such as comparing backup data with your device or recovering selected items directly to your iPhone, may require a connection.

3. What types of data can PhoneRescue recover from an iTunes backup?

PhoneRescue can recover various types of data from compatible iTunes backups, including photos, videos, messages, contacts, call history, notes, calendar entries, Safari data, and supported app data. The available data types depend on the contents of the backup and the selected scanning options.

4. Can I preview data in an iTunes backup before recovering it?

Yes. PhoneRescue allows you to scan an iTunes backup and preview the available data before recovery. You can review the results and select the specific items you want to retrieve rather than recovering everything in the backup.

5. Can I recover only specific files instead of restoring the entire iTunes backup?

Yes. PhoneRescue supports selective recovery from an iTunes backup. After scanning, select the photos, messages, contacts, or other available items you need, then export them to your computer or recover them to your iOS device if the relevant option is available.

6. Can PhoneRescue recover data from an encrypted iTunes backup?

PhoneRescue supports recovery from compatible encrypted iTunes backups. Depending on the backup and the operation, you may need to enter the backup encryption password to access its contents. If you have forgotten the password, check the available backup password recovery options in PhoneRescue.

7. What should I do if PhoneRescue cannot find my iTunes backup?

Make sure the backup was created successfully and is stored on the computer you are using. Open PhoneRescue again and refresh the backup list if the option is available. If the backup was created on another computer, transfer the backup to the current computer or use the appropriate backup location before scanning.

8. Can PhoneRescue recover data from a damaged iTunes backup?

PhoneRescue offers technology designed to extract recoverable data from certain damaged iTunes backups. However, success depends on the extent of the damage and whether the required data remains accessible. Scan the backup and review the results to determine whether your data can be recovered.

9. Will recovering data from an iTunes backup overwrite my current iPhone data?

Recovering selected files to your computer will not overwrite the data currently stored on your iPhone. PhoneRescue also offers options to recover selected items directly to a compatible iOS device. Follow the instructions for your chosen recovery method and back up your current device data before performing other restore or reset operations.

10. What should I do if PhoneRescue fails to scan or recover data from an iTunes backup?

First, make sure the backup is accessible and that your computer has sufficient free storage space. If the backup is encrypted, verify that you have the correct password when required. Restart PhoneRescue and try scanning the backup again. If the problem persists, contact the iMobie Support Team and provide a screenshot of the error, the PhoneRescue version, and relevant log files for further investigation.

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