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How to Use PhoneRescue for iOS

Welcome to PhoneRescue Online Guide. Here you can find all detailed tutorials about how to retrieve lost data back from iOS device (iPhone, iPad and iPod touch), iTunes and iCloud backup and even fix your iOS to normal. If you still have questions after reading this guide, please feel free to contact our Support Team, and you will be guaranteed with 7/24 customer support.

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Recover from Encrypted iTunes Backup

To strengthen the security of iTunes backup, you can check “Encrypt iPhone Backup” option in iTunes. But if you forgot, lost, or didn’t remember your backup password, you can not uncheck “Encrypt iPhone Backup” option until you retrieve the password. Now, our data recovery software - PhoneRescue can help you to retrieve the password of encrypted backup with a few clicks. Please refer to the detailed guide to make good use of PhoneRescue.

Supported File Types

Personal Data Contacts, Call History, Messages, Message Attachment, Voicemail, Calendar, Reminders, Notes, Note Attachment, Safari History, Safari Bookmark
Media Data Photos, Photo Videos, Thumbnails, Voice Memo
App Data App Documents, App Photos, App Audios, App Videos, WhatsApp, WhatsApp Attachment, Line, Line Attachment, Kik, Kik Attachment

Step 1. Preparations.

Do as following:
  • Run PhoneRescue on your computer
  • Connect your iOS device to computer with the USB cable (Optionally)
  • Choose “Recover from iTunes Backup” mode

Recover from iTunes Backup mode can recover iTunes backup even without connecting your iOS device (iPhone/iPad/iPod touch) to computer. But if you want to recover data back to iOS device directly, please connect your iOS device. By default, PhoneRescue will detect your iOS device automatically. If you don't connect your iOS device or your iOS device isn't recognized, you will see "Please connect your device” interface.

Recover from Encrypted iTunes Backup-Step 1

Once your iOS device is recognized, the interface below will display.

Recover from Encrypted iTunes Backup-Step 2

If PhoneRescue fails to recognize your iOS device, you may try these troubleshooting steps to solve this problem.

Step 2: Unlocking.

Do as following:
  • Choose an encrypted backup
  • Set up retrieving password options
  • Wait for the unlocking process

After clicking button, PhoneRescue will list all backups on your computer. If you remember the password of the encrypted backup, please click “Enter password” option and then you can view the content of this backup.

Recover from Encrypted iTunes Backup-Step 3

If you forgot, lost, or didn’t remember your backup password, PhoneRescue can help get back the password of backup with few clicks. After clicking “Forget password” option, you will enter Password Settings interface. Then, please choose the type and length of your original password. Next, please select the number of threads based on the performance of your computer.

1. At present, PhoneRescue supports 4 types password, including Uppercase Letters, Lowercase Letters, Numbers, and Special Characters. If you forget the type of your original password, choose more types, like Numbers+Letters or Numbers+Special Characters.

2. If you forget the length of original password, choose the maximum length as possible.

Recover from Encrypted iTunes Backup-Step 4

If PhoneRescue fails to recover the encrypted iTunes backup password, you may try these troubleshooting steps to solve this problem.

After completing settings, it will start to recover the encrypted backup password. And it will calculate the approximate retrieving password time. Meanwhile, the retrieving time varies based on the complexity of the password. Please keep patient.

Recover from Encrypted iTunes Backup-Step 5

Once PhoneRescue gets back the password successfully, it will show you the password as below. After that, you can scan the backup and preview the content in your backup.

Recover from Encrypted iTunes Backup-Step 6

Step 3: Recovery.

Do as following:
  • Choose the data you want to recover
  • Click button to restore data to computer
  • Or click button to restore data to device

If you find the data you need, please put the check mark in front of the box to select them. Then, please click the Recover button at the right bottom of the window. By clicking Recover to Computer button, your recovered data will be saved on your computer automatically. But for personal data (like contacts, messages, notes, etc.), photos, app audios and app videos, you can choose to restore them to computer or device based on your need.

Recover from Encrypted iTunes Backup-Step 7

When the recovery process finishes, you will see Data recovery completed page. You can click "Click here" option to check the location of the exported files. To go back to previous page, please click button. If you want to go back to the main interface, please click button.

Recover from Encrypted iTunes Backup-Step 8

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