How to Fix Cannot Connet to App Store on iPhone/iPad

Cannot connect to the App store to update or download an app either on your iPhone or iPad? Looking for the methods to fix this issue? Here, you will get to know 9 methods or tips that you can try on your iPhone/iPad to fix the App store related issue.

Author Avatar Joy Taylor Last Updated: May. 16, 2024
iPhone Cannot Connect to App Store

iPhone Cannot Connect to App Store

New apps are updated on the App Store regularly which makes iPhone or iPad users inquisitive to download them. However, in recent days, many iPhone and iPad users have reported that they got a message on their iPhone iPad when trying to connect to the App Store: “Cannot connect to the App Store” or “Unable to connect to the App Store”, and they don’t know what is happening.

Undoubtedly, it is one of the most annoying problems that iDevice users may face. But don’t worry about that too much. There are several methods to fix this iPhone iPad that cannot connect to App Store problem. We have posted this guide with 8 methods that users can try for the proper working of App Store.

You may also like: How to fix iPad won’t download apps

Causes for App Store Not Connecting on iPhone/iPad

There could be many reasons to get this error “cannot connect to app store” on iPhone or iPad. It may be a software or hardware problem that makes you go through this problem. Here, we have mentioned why you can encounter this issue:

  1. The first and most common reason that iPhone iPad users cannot connect to app store is that their iDevice is not connected to an Internet connection.
  2. The second one can be because of App Store servers. If servers are down, then you will not be able to connect to the app store.
  3. Another one can be possible due to the software issue that restricts App Store from loading any page.

Cannot Connect to App Store? How to Fix [Video Steps]

How to Fix iPhone/iPad Cannot Connect to App Store

There are 8 effective methods to resolve App Store not connecting problem and you can try them one by one on your iPhone/ iPad.

Method 1: Check Network Connection

First of all, check if your iDevice is connected to either a Wi-Fi or a mobile network connection. Make sure that the Internet connection is enabled. Moreover, you need to have a reliable and stable network connection to download or update apps from the app store. Otherwise, the app store will not work properly which causes to face the problem while accessing the app store. You can check both Wi-Fi and cellular connection from settings on your iPhone.

iPhone Cannot Connect to App Store

iPhone Cannot Connect to App Store

Method 2: Log Out from iTunes & App Store

If you have a stable Internet connection, but still facing an “iPhone cannot connect to app store” error, then sign out and sign in again to iTunes & App Store. Sometimes, it helps you solve minor problems. So, to sign out and in with Apple ID, here are the simple steps.

Step 1. Open the “Settings” app on your iPhone and then, navigate to the “iTunes & App store”. Then, tap on the “Apple ID”.

Step 2. Now, tap on the “Sign Out” option. Then, again sign in with your Apple ID by tapping on it.

Now, access the App Store again and see if you are still facing the error. If yes, then move forward toward the below methods.

Fix: iPhone/iPad Cannot Connect to App Store – Log out Account

Fix: iPhone/iPad Cannot Connect to App Store – Log out Account

Method 3: Diagnose System Status

It may be the reason that the App Store server is down and no one can access it. That’s why before moving forward make sure that there is no problem with the App Store server. You can go to the Apple system status official page to check it and the first one that will be listed is “App Store”. If the dot next to it is green, then it means nothing is wrong with the app store. You are facing the problem App Store not connecting due to your iDevice software issue.

Fix: App Store Not Connecting - Diagnose System Status

Fix: App Store Not Connecting – Diagnose System Status

Method 4: Update your iOS

If your iPhone has got next software update, but you have not installed it, then it can be the reason why you are facing the problem. Therefore, first, check and update your iPhone to the latest iOS version and then, again connect to the app store.

Step 1. Open the Settings menu on your iPhone and then, move to the “General” menu.

Step 2. Now, tap on “Software Update” and if the next update is available and then, download & install it on your iPhone.

Fix: iPhone/iPad Cannot Connect to App Store - Update iOS

Fix: iPhone/iPad Cannot Connect to App Store – Update iOS

Method 5: Check Time and Date

If your iPhone date and time are not right as your country’s time zone, then you can not connect to the app store error. Hence, you need to make sure that you have set the right date and time. You can check the right time for your country on the Internet. To check and set it, follow below simple steps below on your iPhone.

Step 1. Navigate to the Settings app and then, open the “General” settings.

Step 2. After that, tap on the “Date & Time” and if it is wrong, then you modify it.

Fix: iPhone/iPad Cannot Connect to App Store - Check Time and Date

Fix: iPhone/iPad Cannot Connect to App Store – Check Time and Date

Method 6: Clear the App Store Cache

Not clearing your App Store cache for a long time can also put you facing the error. So, a simple way to resolve the error is to clear the cache. Just go to the “App Store” app and then, tap on the “Featured” item or any tab item 10 times. It will automatically clear the App Store cache.

Method 7: Restart your iPhone

Still facing an error, then it’s time to restart your device as restarting an iPhone can solve many small problems related to software.

iPhone X or later:

Press and hold the Side button and either volume button until the slider appears > Drag the slider to turn your device completely off > Press and hold the Side button again until you see the Apple logo.

Restart iPhone X and Later

Restart iPhone X and Later

iPhone 8 or earlier or iPad:

Press and hold the Top (or Side) button until the slider appears > Drag the slider to turn your device completely off > Press and hold the Top (or Side) button again until you see the Apple logo.

Restart iPhone 8 and Earlier

Restart iPhone 8 and Earlier

Method 8: Reset All Settings

If none of the above-mentioned can fix iPhone cannot connect to app store error, and then, go for reset all the settings on your iPhone.

Go to “Settings” > “General” > “Reset” > Tap on “Reset All Settings”.

Fix: iPhone/iPad Cannot Connect to App Store - Reset All Settings

Fix: iPhone/iPad Cannot Connect to App Store – Reset All Settings

Method 9. Repair iOS System with AnyFix

If none of the above methods work and you are here, the last way you can try to fix iPhone cannot connect to the App Store is to repair iOS system. AnyFix is a professional program for 150+ system issues repairing. It will go through your iPhone status quickly and point out the problems. Then make a corresponding fix for your device. To repair iOS system with AnyFix:

Step 1. Download and install AnyFix.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2. Launch AnyFix and use a USB cable to connect your iPhone or iPad.

Step 3. Choose System Repair and then click Start Now.

AnyFix System Repair Option

AnyFix System Repair Option

Step 4. Choose App Issues and then go to the repair mode page.

AnyFix System Repair App Issues

AnyFix System Repair App Issues

Step 5. Click Standard Repair to fix your iPhone system. There is no worry about data loss with this mode. Then follow the instructions to download a firmware and finish system repair.

AnyFix Standard Repair

AnyFix Standard Repair

After repairing, you can relaunch your App Store on iPhone or iPad and check if it is connected normally.

The Bottom Line

Hence, we have compiled every method for iPhone iPad users who are facing problems while accessing the App Store. Users can also refer to the above-mentioned methods to fix iPad cannot connect to the App Store and will be able to download or update apps seamlessly. Among all the methods, AnyFix is worth trying without technical skills. Download AnyFix and repair your iOS system now.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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