How to Fix App Store Problems in iOS 10 on Your iPhone iPad and iPod touch


App Store won’t work on iPhone iPad after updating to iOS? How to fix this App Store problem in iOS 10? Read this post to get some quick tips.

Aug. 29, 2016

by Tom

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Apple's 2016 biggest iOS operating system – iOS 10, is going to be released in this coming autumn. As usual, the beta versions of iOS 10 were released in advance for developers and tester. And not surprisingly, issues and bugs began to show up. Among these issues, people reported about iPhone App Store not working after updating to iOS 10 beta just as below:

"The 'Update All' button in the iOS App Store does not work. You have to manually install updates for each app"; "The App Store is taking considerably longer to load and display results for many" – from iPhoneHacks recent news.

And in the comment section of these App Store problems, we also find some complaints saying apps couldn't be downloaded:

"I also cannot download any new apps as the App Store will just let it sit there with the download thing and it doesn't download at all and I also can't update any apps." – from Jaeden

Actually, "App Store not working" is one of common iOS problems for all iPhone iPad users. After updating device to iOS 10 betas or the final version, there is a huge possibility that you may face some App Store issues, including App Store not loading (cannot connect to App Store, App Store blank), App Store won't download/update apps, App Store search not working, etc.

To fix App Store problems, this post offers 4 basic tips as below:

1. Check Network Connection

App Store Not Working

App Store Not Working

Make sure you have connected your iPhone or iPad to the Internet via Wi-Fi or Cellular. If you haven't, you may get a blank App Store or be informed "cannot connect to App Store" on the screen after you run the application. Sometimes, a unstable Internet connection will result in a slow speed to download and update apps, and cannot use Search on App Store.

1.Reconnect to Internet

You can try to reconnect your device to Cellular by going to Settings > Cellular. If you are using Wi-Fi, you can go to Settings > Wi-Fi. If Wi-Fi shows normal but you cannot use Safari and App Store, you can check whether your wireless router is connected to the Internet.

2.Change DNS Settings

If instant messaging service, such as WhatsApp, works well but webpages cannot be opened on App Store or Safari, you may need to change DNS Settings on your iPhone: Settings > Wi-Fi > Tap "i" button to the right of the router name > Scroll down to set DNS to be "" (Google DNS).

3.You'd Better Not Use VPN

VPN is always slow in speed and not that stable. So if you are going to download or update apps on App Store, you are not advised to use VPN.

4.Reset Network Settings

Of course, you can try to reset Wi-Fi, Cellular and VPN network settings to default by going to Settings > General > Reset > Reset Network Settings. Notice that your password info will be cleaned in this method, which means you should type password to login Wi-Fi.

2. Restart Your iOS Device

Fix App Store Problem- Restart Device

Fix App Store Problem- Restart Device

To fix your App Store problem, you can try to power off your iPhone, iPad or iPod touch and refresh all processes on your device by pressing "Power" button and then sliding to power off. If you App Store freezes, a force restore on your device would help you out. To force restore an iOS device, you should press and hold on both of "Power" and "Home" for 15 seconds, after that, turn on your iPhone again.

3. Free Up Storage on Device

"Not Enough Storage" always prevents you from downloading new apps and results in some "Waiting Apps" on your iOS device. If you cannot update or download apps on iPhone iPad App Store, you can try to check whether your device have enough space for the apps or games that you are going to download.

To check Storage Usage in iOS 10, you can go to Settings > General > Storage & iCloud Storage > Manage Storage (Storage). And if there is almost no space, you may need to free up your iOS 10.

4. Clear Cache on App Store

When your App Store is running slower than before and always shows you some outdated apps after updating to iOS 10, you can try to clear caches to remove all outdated info and speed up your App Store. To clear caches on App Store, you can tap any tab of Featured, Top Charts, Explore, Search and Updates 10 times on the bottom menu after you run App Store on your iPhone iPad.

The Bottom Line

After going through all of the above tips, you may still not fix your App Store problem. In this situation, you can report this to Apple and patiently wait for bug fix in the next iOS update, or you can post them on the comment section for a response from our readers. And you are also welcome to share your idea about how to fix App Store not working problem.

Join the Discussion on iOS 10 Upgrade