Welcome to PhoneTrans Online Guide. Here you can find all detailed tutorials about how to transfer files between iOS devices, Android devices, iOS device and Android device, restore your phone, selectively or fully back up your iPhone, and transfer social messages (WhatsApp, LINE, Viber and Apps) to your iPhone. If you still have questions after reading this guide, please don’t hesitate to contact our Support Team, and you will receive the reply within 24 hours on work days and 48 hours on weekends.
When you get a new phone, it’s necessary to import some significant data from the old phone. There are multiple tools provided in the market to help you achieve this target. PhoneTrans may be one of the most reliable choice, which can help you transfer data from Android to iOS device, between Android devices, from iOS to Android device, and between iOS devices easily and efficiently. Please refer to the following guide to make good use of PhoneTrans.
After you select “Phone to Phone” option on PhoneTrans, you will see interface like below:
Please click Quick Transfer option and button successively, and connect the two devices to your computer. By default, PhoneTrans will detect both devices soon. If your devices fail to be recognized by PhoneTrans, you will see interface like below:
When you device is detected by our software successfully, the below interface will show:
1. If PhoneTrans is unable to recognize iOS device, you may try these troubleshooting steps to solve this problem.
2. If PhoneTrans is unable to recognize Android device, you may try these troubleshooting steps to solve this problem.
When both of the devices have been detected by PhoneTrans, the first connected device will be detected as Source device while the next will be the Target device. You can also click “Switch” to switch the source device and target device easily. After you complete the selection, please click icon. Once you click the icon, you will see interface like below. Please select one or several data type you want to transfer.
Messages and Call History cannot be transferred directly, but if you can full back up the device and then selectively restore them with Phone Restore feature.
After clicking icon, the transfer process will be initiated automatically. The transfer time will largely depend on the size of your device data. Please keep patient.
Once the transfer process completes, you will see “Successfully transferred” interface. To exit the page, please click icon.