How to Undisable Your iPhone 11/XS/XR/X/8/7/6s

If you are seeing the disabled iPhone message on your iPhone, you might wonder “how do I undisable my iPhone”. This guide is all about getting your iPhone out of the disabled mode so read on to learn how to do it.

iMobie Posted on: Nov. 22, 2019, Last Updated: Dec. 03, 2019

Apple has equipped their iPhones with a number of security features. These features ensure that only you can access the contents of your device and that unauthorized users are denied entry into your device. One of these features locks your device which Apple has put into the iPhones to ensure the safety of your data.

If this security feature ever gets triggered, you get the “iPhone is disabled” message on your screen. It basically means your iPhone has been disabled and that you cannot use it normally. New users see this message might freak out thinking they have messed-up their device.

The following guide explains why the iPhone disabled message appears on your device, what the reason of the error is, and how you can get into a disabled iPhone. The guide talks about everything related to the error message and also shows the methods to get around it on your iPhone.

Part 1. How Could iPhone Encounter Disabling

If it is not you who has caused the error, then the first thing you will want to know is why the error came up on your device in the first place. This section answers just that for you.

An iPhone is usually disabled when an incorrect passcode is entered too many times. What that means either you or someone with access to your iPhone has entered the wrong passcode multiple times on your device.

How to Undisable Your iPhone 11/Xs/Xr/X/8/7/6s

How to Undisable Your iPhone 11/Xs/Xr/X/8/7/6s

When an incorrect passcode is entered multiple times, your iPhone thinks that it is an unauthorized user trying to access your data. In order to protect the data, your iPhone disables the entire system and so you get an error message on your screen saying your device is disabled.

For some users, it may be a genuine action trying to unlock their iPhone after a long time. Your iPhone does not think of it that way and it considers each and every failed attempt to unlock the phone as someone trying to steal your data.

If you do not remember who did it, it may be that the wrong passcode got entered while your phone was in your pocket. It is easy for the on-screen options on your iPhone to get touched and this may be a possible reason.

Part 2. Remove Passcode from the Disabled iPhone

If you have found yourself in a situation where your iPhone only shows the disabled message and nothing else, you might want to find a way to quickly undisable your iPhone.

Fortunately, there are a couple of ways to get around the issue and start using your iPhone like before. The disabled message on your iPhone can indeed be removed and fixed without much hassle. The way you can fix it is by removing the passcode from your iPhone.

Once you have removed the passcode from your device, you will find that you can access your iPhone without entering any passcodes and that your device is no longer disabled.

Method 1. Recover the iPhone from iTunes Backups

The standard and the official way to undisable an iPhone is to use the iTunes app. With iTunes, you can restore your iPhone and that will remove the disabled error message from your device.

This method requires you to have the latest version of iTunes installed on your computer. Also, keep in mind that this will erase all the data stored on your device. What that means is all of your files including your photos, videos, apps, and everything else will be deleted from your iPhone.

If you are happy to proceed, the following should teach you to undisable your iPhone using the iTunes app.

Step 1. Connect your iPhone to your computer using a compatible cable.

Step 2. Launch the latest version of iTunes using your preferred way on your computer.

Step 3. iTunes will recognize your device and you will see a device icon on the interface. Click on the icon and then click on the Summary tab in the left sidebar.

Step 4. On the following screen, you will find a button that says Restore iPhone on the right-hand side pane. Click on the button to restore your device using iTunes.

Fix a disabled iPhone with iTunes

Fix a disabled iPhone with iTunes

Allow for your iPhone to be restored using iTunes. When it is done, your iPhone will boot-up normally and you will no longer have the disabled message on your device’s screen. That is how you fix a disabled iPhone using iTunes.

Method 2. Remove Passcode from Disabled iPhone Easily

If you are in this situation where your iPhone is disabled and you cannot afford to lose your files, your best option is not to use the iTunes app but use a third-party app to undisable your iPhone.

PhoneRescue for iOS, as professional data recovery software, could fix the disabled iPhone without just a few clicks. It has a feature that allows you to get rid of the lock screen passcode from your device. Once that is removed, your iPhone then gets undisabled and you can use it as you did before.

The following shows how you can use the app to get around the disabled iPhone issue on your device.

Step 1. Download PhoneRescue for iOS and install it on your computer.

Step 2. Launch it and click Device Rescuer. Then, select Remove Lock Screen Passcode and click on the Next button.

Access the feature that removes the lock screen passcode

Access the feature that removes the lock screen passcode

Step 3. Plug-in your iPhone to your computer and enter the recovery mode.

Put the iPhone into the Recovery Mode

Put the iPhone into the Recovery Mode

Step 4. You will be asked to enter the details of your device. Use the dropdown menus available on your screen to specify your iPhone model and then click on the Download button to continue.

Download the firmware for your iPhone

Download the firmware for your iPhone

Step 5. Wait while the app downloads the firmware package for your specific model of the iPhone.

Downloading iPhone Firmware

Downloading iPhone Firmware

Step 6. When the firmware is downloaded, it will be applied to your iPhone and you will see the following on your screen.

Firmware Being Applied to Your iPhone

Firmware Being Applied to Your iPhone

Step 7. You will get the following message on your screen when the passcode is removed from your device.

Passcode Is Successfully Removed from Your iPhone

Passcode Is Successfully Removed from Your iPhone

You have now regained access to your iPhone and your iPhone is no longer disabled.

The Bottom Line

Undisabling an iPhone is not as difficult as you might think. In fact, there are multiple ways to do the task both with and without data loss. You can go ahead with the one that you think is convenient for you and get your iPhone fixed. If you have encountered this issue and could not fix it with the above methods, you may leave your message in the comment part.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.