Apple ID Grayed Out? Here Are Some Fixes

There is a well-known occurrence where the field where this passcode should be entered is unavailable, with a grayed-out Apple ID already placed inside of it and difficult to remove. We discuss some possible solutions for this irritating technical issue.

Author Avatar Joy Taylor Last Updated: Sep. 22, 2022

Apple ecosystem is tightly bound together, and Apple ID is the piece of the puzzle that unlocks it all and lets you share data and applications across devices with unprecedented ease. However, if you encounter any problems with Apple ID like Apple ID password not working, you might be blocked from accessing some of the most essential digital functions you need for your private and professional life.

Also Read: How to Fix iPhone Stuck on Setting Up Apple ID after Upgrade to iOS 16 >

If you encounter a screen with Apple ID grayed out on your device or while you are trying to log in to iCloud or another online service, you may be thinking how do I fix my Apple ID is greyed out?. This can be a serious impediment to the normal use of an iPhone, so it’s necessary to search for an effective solution.

Here is everything you need to know about the reasons for this problem and the possible fixes that could remove grayed out Apple ID and allow you to enter the one you want to use:

Why Is My Apple ID Grayed out?

While there are multiple scenarios that can result in Apple ID unexpectedly being grayed out, they usually come down to some kind of confusion with multiple IDs used to download or upgrade various iOS applications. This can happen whenever multiple users share the same device, when you purchase a second-hand phone, and in many other situations. What’s common for all those situations is that you are prevented from using a legitimate Apple ID that is currently active on your phone.

Apple ID Grayed out

Apple ID Grayed out

When you notice that Apple ID has been grayed out on your screen, you should take some steps to determine why exactly it happened and what might have triggered it.

  1. First, look at the last thing you did before you noticed the issue, as the timing of the problem could point to the reasons behind it. Keep an eye on automated actions by the device, since those could happen without your involvement and potentially could cause confusion.
  2. You should also consider the device you are using and its ownership history, as this might contain a clue revealing the source of the issue.

In most cases, you will find out that the issue is caused by a simple error, and you will be able to replace the Apple ID grayed out in the app with a correct one. It’s just a matter of choosing the right approach for your circumstances.

6 Tips to Fix Apple ID Grayed-out Problem

Here are some expert tips that can help you resolve the persistent appearance of grayed-out Apple ID in your iOS apps and online services. Try using the solutions from this list successively until you find one that will successfully remedy the situation and allow you to access all services normally.

Tip 1. Restart Your iOS Device

A simple hard restart of the phone might be sufficient to reset the memory and remove the obsolete Apple ID from it, effectively fixing the bug caused by it. This action will only take a minute or two, and it could potentially fix the iCloud grayed-out problem without any need for complex recovery procedures or professional assistance.

Tip 2. Check for Software Updates

Whenever your apps are updated or upgraded, Apple ID is required by the App Store so it’s possible for the mix-up to occur at this time. Go through your notifications to check whether any updates were performed recently and inspect the details to see which Apple ID (if any) was used. By re-installing the offending app with your primary credentials, you could get rid of the Apple ID that is blocking your own.

Check iOS Update

Check iOS Update

Tip 3. Check the Internet Connection on Your iPhone

Some of the most frustrating problems can be caused by simple technical failures such as loss of Wi-Fi connectivity. Before you start digging deep for possible fixes to Apple ID grayed-out problem, make sure that your phone has uninterrupted access to an internet connection. If not, fix that first and then see if the problem with Apple ID continues before you consider any other methods.

Tip 4. Check Apple System Status Page

To see what’s going on with your iPhone and which Apple ID it’s using to access cloud services, you should go directly to the official Apple system status page. Just navigate to Apple.com, and then choose Support and System Status from the menu. On this page, you should be able to learn more details about the situation with Apple ID being grayed out and hopefully find an explanation and a practical solution.

Check Apple System Status Page

Check Apple System Status Page

Tip 5. Fix Apple ID Grayed-out by Screen Time Passcode

Another common reason for the problems with grayed-out Apple ID is that the Screen Time passcode doesn’t work or has recently been changed. If this is the case, you might have to delete the application and set up your device as a new iPhone in order to log in with a new passcode. After you complete this procedure, you should be able to enter your Apple ID into the required fields without further difficulties.

Tip 6. Remove Apple ID from iOS Devices via AnyUnlock

If all the above options fail, then this is the time when you need the help of professional software. In this case, please try AnyUnlock, you only need to complete a few simple steps to unlock Apple ID.

AnyUnlock supports removing Apple ID from all iOS devices (the latest version of iOS supported). And it will provide detailed steps according to your iOS model individually, you just need to unlock it according to your needs. At the same time, if you’re interested in removing screen lock, bypassing MDM lock and so on, AnyUnlock can help you as well.

What’s more, AnyUnlock can unlock iCloud Activation Lockremove SIM lockiTunes backup encryption and screen time lock easily.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Part 1. Find My iPhone Is Closed

Step 1. Free download AnyUnlock and launch it. Please click Unlock Apple ID function.

Click on the Unlock Apple ID Mode

Click on the Unlock Apple ID Mode

Step 2. Please connect your device. After your iPhone has been recognized, please click Unlock Now button. Please don’t use your device or launch iTunes during removal.

Connect Your iOS Device to the computer and Click on the Unlock Now Button

Connect Your iOS Device to the computer and Click on the Unlock Now Button

Step 3. Next, the unlocking process will begin and minutes later, you will see Apple ID removed successfully page if Find My iPhone is turned off.

Apple ID Removed Successfully

Apple ID Removed Successfully

Part 2. Find My iPhone Is Open and iOS is 11.4 and below

Step 1. If Find My iPhone is turned on and running iOS 11.4 and below, after clicking Unlock Now, you need to reset all your phone’s settings. Then follow the on-screen instructions to continue unlocking your Apple ID.

Reset your Device

Reset your Device

Step 2. Please wait for your iPhone to finish resetting.

Wait for Reset

Wait for Reset

Step 3. AnyUnlock will start to unlock Apple ID automatically. Then, the Apple ID will be unlocked from your device completely.

Apple ID Removed Successfully

Apple ID Removed Successfully

If your iPhone has Find My iPhone turned on and the iOS version is 11.4 above, please refer to the guide for the specific steps.

The Bottom Line

Grayed-out Apple ID on your iPhone or iCloud is definitely a nuisance that must be addressed, but you shouldn’t worry about it too much. It can occur due to a number of reasons and doesn’t really represent a problem if you know the correct Apple ID that is used to download key applications. From this article, you could learn some practical techniques for resolving the issue with grayed-out Apple ID. Among them, you can use AnyUnlock to remove Apple ID quickly and easily, and if you have an urgent problem to solve, such as unlocking encrypted backups, removing screen lock, etc., AnyUnlock is definitely your best helper.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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