Are you facing “your account has been disabled in the App store and iTunes” error? Go through this quick guide as here we come up with several solutions you can try to fix this error.
You tried to download an app from and it keeps saying you “your account has been disabled in the App store and iTunes” and you can’t log-in. No matter how many times you enter the correct password for your Apple ID, but you still get the same message whenever you try to Sign-in with your Apple ID. It is truly a very frustrating error and here, in this guide, we will tell you how you can fix this error, along with what are the probable reasons behind the error.
There can be various reasons why you are going through this annoying error and below we have mentioned all possible causes:
Let’s explore all possible fixes to resolve this error. You can try below-mentioned fixes one by one and maybe the error gets fixed out for you with ease.
Fix 1. Unlock your Apple ID
When you enter incorrect passwords too many times, your Apple ID gets locked automatically for the security reason. That’s why you are not able to log-in to any of Apple services, such as iTunes, or App Store.
Once you are able to verify your identity with Apple, your account gets unlocked. And you can do this by searching for “
For Two-Factor Authentication:
If you use two-factor authentication, then you require your trusted device or trusted phone number in order to unlock your Apple ID.
For Two-Step Verification:
If you use two-step verification, then you require your recovery key and Forgot Recovery key, but remember your Apple ID password? You can create a new recovery key and all you have to do is to Move to your Apple ID account page, log-in with your password and trusted device. Then, go to the Security section and tap on “Edit”, click “Replace Lost Key”.
Fix 2. Sign-in via a Browser
Another thing you can do is try to sign-in into your App Store or iTunes account from Chrome, Safari or any browser on your system. If you still the same error, then wait for at least 8 hours and then, try again to log in to any Apple service and see if the error still persists or not.
Fix 3. Check Restrictions
Check and see if the restrictions on your iPhone are enabled or not. Users often use restrictions on your to turn off in-app purchases so that others can’t make any purchase on your account. Here are the steps on how to check if restrictions are enabled:
Step 1. On your iPhone, go to the Settings move to “General” settings.
Step 2. Next, click on “Restrictions” and here, you need to enter your restrictions passcode to turn off it.
Fix 4. Contact Apple Directly
The last thing you can do is to contact Apple directly as it is not as easy to resolve the problem over the phone or in online chat when your Apple ID has been disabled. Trust is not a factor when it comes to Apple employees and Apple IDs. So, here are the steps on how you can contact Apple directly:
Step 1. Go to the Apple Support Website and then, choose Apple ID.
Step 2. After that, select “Disabled Apple ID” and now, you can set up a call with an Apple employee, start an online chat session or email Apple support.
Those who have encountered with annoying “your account has been disabled in the App store and iTunes” error, they can refer to this guide. Here are some of the solutions to fix this error you can try with ease. However, if you have any more doubts, then you can ask in the below comment section.
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