Full Guide to Fix Face ID Not Available [Updated]

Encountering the “Face ID not available” message on your iPhone can be a baffling and frustrating experience. This issue often arises in scenarios such as post-software updates, physical damage to the device, or even due to obstructed sensors.

In this article, you’ll discover the common reasons behind the “Face ID not available” problem and learn about various solutions to resolve it. While the fixes vary, understanding their context is key to restoring your iPhone’s Face ID functionality efficiently.

Why Is My iPhone Saying Face ID Not Available?

When your iPhone displays the message “Face ID not available,” it’s an indication that something is preventing the Face ID function from operating correctly. This error can stem from a variety of factors, each impacting the system’s ability to recognize and process facial features effectively. Here are some of the most common reasons:

• Software Glitches: Occasionally, software updates or bugs can disrupt Face ID functionality.
• Sensor Obstructions: Dirt, debris, or protective covers can obscure the TrueDepth camera, essential for Face ID.
• Hardware Damage: Physical damage to your iPhone, especially to the front camera or surrounding sensors, can impair Face ID.
• Environmental Factors: Extreme temperatures or poor lighting conditions can hinder the camera’s ability to capture a clear facial image.
• System Restrictions: Certain settings or restrictions, like setting up the phone for the first time or using Low Power Mode, can temporarily disable Face ID.

Understanding these reasons is the first step in troubleshooting the “Face ID not available” issue and restoring full functionality to your iPhone.

Best Way to Fix Face ID Not Available

AnyUnlock is a versatile tool designed to tackle various iPhone unlock issues, including the troublesome “Face ID not available” error. It offers a straightforward solution for users facing locked screens due to Face ID problems.

Features of AnyUnlock’s Screen Unlock Function:

• Compatibility: Works with all iPhone models and iOS versions.
• Ease of Use: Simplified process requiring no technical expertise.
• Unlock all: Unlocks all iOS screen locks, like numeric passcode, Face ID, fingerprint, PIN, etc.
• Efficiency: Quickly resolves screen lock issues.

Steps to Use AnyUnlock to Unlock iPhone Screen:

Step 1. First, download AnyUnlock from its official website and install it on your computer. Select the “Unlock Screen Passcode” option.

Step 2. Use a USB cable to connect your iPhone to the computer and click “Start Now”.

Step 3. AnyUnlock will prompt you to download the appropriate firmware package for your iPhone. Click “Download.”

Step 4. Once the firmware is downloaded, click “Unlock Now” to begin the unlocking process. This will remove the screen lock, bypassing the Face ID issue.

Step 5. After the process completes, you can set up your iPhone as new or restore it from a backup.

By following these steps, AnyUnlock can efficiently resolve the “Face ID not available” error, granting you access to your iPhone.

Common 7 Ways to Fix Face ID Not Working

Way 1. Restart iPhone

Restarting your iPhone is a straightforward and often effective method for resolving the “Face ID not available” error. This technique can refresh the system processes, which might be causing the Face ID malfunction.

Steps to Restart Your iPhone:

Step 1. Initiate the Power Off:

• On iPhone X or later: Press and hold the side button and either volume button until two sliding buttons appear.
• On iPhone 8 or earlier: Press and hold the top or side button until the slider appears.

Step 2. Slide to Power Off: Drag the power off slider to turn off your iPhone. Wait for a few seconds to ensure the device is completely off.

Step 3. Restart the iPhone:

• On iPhone X or later: Press and hold the side button until the Apple logo appears.
• On iPhone 8 or earlier: Press and hold the top or side button until the Apple logo shows up.

Step 4. Test Face ID: After your iPhone turns back on, try using Face ID to check if the issue has been resolved.

A simple restart can often clear temporary software glitches that may be causing issues with Face ID functionality.

Way 2. Don’t Cover TrueDepth Camera

In cases where the “Face ID not available” message appears, it’s important to ensure that the TrueDepth camera on your iPhone is not obstructed. This camera, vital for Face ID functionality, can be blocked by elements like screen protectors, cases, or even residue on the lens. Regularly checking and cleaning this area, located in the top notch of your iPhone, can help maintain the effectiveness of Face ID and prevent errors related to camera obstruction.

Way 3. Reset Face ID

Resetting Face ID is a direct and effective method to address the issue when you find Face ID not working on your iPhone. This process clears all existing facial recognition data, allowing you to set up the feature from scratch, potentially resolving any errors or glitches.

Steps to Reset Face ID:

1. Begin by tapping the “Settings” icon on your iPhone’s home screen.
2. Scroll down in the settings menu and select “Face ID & Passcode”. You will likely need to enter your device’s passcode to proceed.
3. Inside the Face ID & Passcode settings, find the option to “Reset Face ID” and tap on it. This action will erase all your existing Face ID data.
   

   Click on Reset Face ID

4. After resetting, you’ll have the option to “Set Up Face ID”. Make sure your face is visible to the front camera and follow the on-screen instructions to capture your facial data. This involves rotating your head in a circle so the camera can capture all angles of your face.
5. Once you have reconfigured Face ID, lock your iPhone and attempt to unlock it using Face ID to ensure it is functioning correctly.

Resetting Face ID can often solve problems related to facial recognition errors and is a recommended step when encountering issues with Face ID not working properly.

Way 4. Update iOS

Updating the iOS on your iPhone is another effective solution to troubleshoot the “Face ID not available iPhone” issue. Software updates often include fixes for bugs and glitches that could be causing Face ID to malfunction.

Steps to Update iOS to Fix Face ID:

1. Ensure your iPhone is connected to a stable Wi-Fi network.
2. Tap on the “Settings” icon on your iPhone’s home screen.
3. In the Settings menu, select “General”.
4. Tap on “Software Update” to check if there are any available updates for your iPhone.
5. If an update is available, tap “Download and Install”. You might need to enter your passcode.
6. The update process can take some time. Your phone will restart during the process.
7. Once the update is complete, try using Face ID to see if the issue has been resolved.
   

   Update iOS on Your iPhone

Regularly updating your iPhone’s iOS can prevent many common issues, including the “Face ID not available” problem, ensuring your device runs smoothly and securely.

Way 5. Reset All Settings on iPhone

Resetting all settings on your iPhone is a broader approach that can resolve the “Face ID not available” issue, especially when specific settings conflicts are causing the problem.

Steps to Reset All Settings on iPhone:

1. Start by tapping the “Settings” icon on your iPhone.
2. Scroll down in the Settings menu and choose “General”.
3. At the bottom of the General settings, you will find the “Reset” option; tap on it.
4. Select “Reset All Settings” from the list of options. This will reset all your system settings to their default state but won’t delete your data or media.
   

   Select Reset All Settings

5. You might need to enter your passcode to confirm the reset process. Once confirmed, your iPhone will restart.
6. After the reset, you’ll need to reconfigure your settings, including Wi-Fi and Bluetooth connections. Once done, set up Face ID again and test it to see if the issue has been resolved.

Remember, this method resets all settings, so you’ll need to set up your preferences and connections again, but it can be particularly useful when more specific solutions fail to resolve the Face ID issue.

Way 6. Contact Apple Support

If all previous methods fail to resolve the “Face ID not available” issue, it’s advisable to seek assistance from Apple Support. This step is crucial, especially if the problem persists, as it could indicate a more serious hardware issue that requires professional attention. Apple’s support team can offer tailored troubleshooting steps and, if necessary, arrange for a repair or replacement. Contacting Apple Support ensures that you receive expert guidance specific to your device’s condition and can be the most reliable solution for more complex issues with Face ID.

Conclusion

In conclusion, while various methods exist to address the “Face ID not available” dilemma, solutions like AnyUnlock stand out for their ability to tackle a wide array of issues, making it a versatile tool for more complex scenarios. If you’re seeking an all-encompassing fix, we recommend giving AnyUnlock a try. Download AnyUnlock today to efficiently restore your iPhone’s Face ID functionality and enjoy uninterrupted access to your device.