How to Fix iPhone iPad Screenshot Not Working on iOS 13/12

Some iPhone users reported that screenshot not working on their iPhone or iPad after iOS updating. Read this guide to get some quick solutions.

Joy Taylor Last Updated: Aug. 28, 2020

So I was recently trying to screenshot on my iPhone XR and it wouldn’t let me and I was wonder if people who were having the same problem could respond.

As the user mentioned above, your device may suddenly stop allowing you to take screenshots. Or after updating your iPhone or iPad to new iOS versions, it seems to trouble you that screenshot is not working properly. Maybe you tried to take a screenshot but just locked your iPhone or activated Siri. Actually, this is only one of the common iOS problems you may meet on an iPhone iPad. In this iMobie guide, we will show you how to fix screenshot not working on iPhone iPad with some easy solutions.

How to Fix iPhone iPad Can’t Take Screenshot

Tip 1. Firstly Restart your iPhone/iPad

How to Restart iPhone

Restart iPhone X/XS/XR and iPhone 11: Press and hold the Side button (on the right side of your iPhone), simultaneously press either volume button until the slider appears. Drag the slider and switch from left to right to turn the iPhone off. To turn iPhone back on, press and hold the Side button again until you see the Apple logo.

Restart iPhone 6/7/8: Press and hold the Side button until the slider appears. Drag the slider and switch from left to right to turn the iPhone off. To turn iPhone back on, press and hold the Side button again until you see the Apple logo.

Restart iPhone SE/5 and earlier: Press and hold the top button until the slider appears. Drag the slider and switch from left to right to turn the iPhone off. To turn iPhone back on, press and hold the top button again until you see the Apple logo.

How to Restart iPad

Restart iPad that supports Face ID: Press and hold either volume button and the top button until the power off slider appears. Drag the slider, then wait 30 seconds for your device to turn off. To turn your device back on, press and hold the top button until you see the Apple logo.

Restart iPad that has Home button: Press and hold the top button until the power off slider appears. Drag the slider, then wait for 30 seconds for your device to turn off. To turn your device back on, press and hold the top button until you see the Apple logo.

Further ReadingHow to Force Restart your iPhone

Tip 2. Take screenshots with AssistiveTouch

Step 1. Enable AssistiveTouch on your iPhone/iPad: Setting > General > Accessibility > AssistiveTouch (for iPhone X/11: go to Settings > Accessibility > Touch > AssistiveTouch). Toggle the button of AssistiveTouch until it appears green.

Step 2. You will see the AssistiveTouch circular button on your screen. Tap on it > Device > More > Screenshot.

How to Fix iPhone iPad Can’t Take Screenshot with Assistive Touch

Take Screenshots with AssistiveTouch

Tip 3. Use 3D Touch to Take Screenshots

For iPhone 6s and later, you can add Screenshot to 3D Touch Actions to take screenshots: Setting > General > Accessibility > AssistiveTouch > enter the Customize the Top Level Menu> 3D Touch Actions > and check the “Screenshot”. Then press strongly on the AssistiveTouch circular button and the screenshot should be taken.

How to Fix iPhone iPad Can’t Take Screenshot with 3D Touch Action

Take Screenshots with 3D Touch Action

For iPhone X/11: go to Settings > Accessibility > Touch > AssistiveTouch > 3D Touch option > Select Screenshot.

Further Reading: How to Fix 3D Touch Not Working >

Tip 4. Fix iPhone Screenshot Not Working with A Few Clicks

AnyFix, as a professional system/iTunes troubleshooter, supports to fix over 200 iTunes problems and more than 130 system issues within a few steps. Also, it commits to providing a quick and easy way to get your iPhone out of issues in minutes. Now you can follow the detailed steps below to fix the iPhone iPad screenshot not working issue with ease.

Step 1. Download AnyFix and launch it on your computer > connect your iPhone to the computer > choose the System Repair.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Tap on System Repair

Tap on System Repair

Step 2. Choose the 50+iPhone Problems >Click on the Start Now to continue.

How to Fix iPhone won't restore - Step 1

How to Fix iOS System Issues with AnyFix -Step 2

Step 3. Choose the Standard Repair as the most suitable repair mode which won’t risk any iPhone data loss.

How to Fix System Issues with AnyFix

How to Fix System Issues with AnyFix

Step 4.  While the repair journey finished, you will see the screen on your computer.

How to Fix System Issues with AnyFix

How to Fix System Issues with AnyFix

Bonus Tip: How to Manage Screenshots on iPhone

To manage all photos on your iOS devices like screenshots, camera roll, photo stream, photo library, and more, you can try AnyTrans. It is a File Manager for iOS devices, allowing you to transfer screenshots and other photos from iPhone to computer or to another iDevice directly. AnyTrans sorts your photos in Albums and you can find all screenshots without efforts. In addition, you can also add photos from computer to iPhone without wiping existing pictures.

Step 1. To manage your iPhone screenshots/photos, you need to download AnyTrans firstly on your computer. Then run it and connect with your iPhone. Go to the page as below, and choose Photos.

Go to Device Manager and Click Photos

Go to Device Manager and Click Photos

Step 2. Tap My Photos and choose Screenshots to manage. Then you can click the Delete button, Send to PC/Mac, Send to Device button to delete or transfer.

Manage Screenshots with AnyTrans- Step 2

Manage Screenshots with AnyTrans- Step 2

The Bottom Line

Many people may meet iPhone/iPad screenshot not working. Here we provide you three useful methods to fix this issue, hope anyone of it can help you. Also, you can use AnyTrans to manage your screenshots, photos, or other data on your device.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.