Photos Didn’t Transfer to New iPhone 11/11 Pro/XS/XR/X? Get Solutions Here

If your photos didn’t transfer when you set up your new iPhone, the following guide will tell you why that happened and how you can fix the issue and successfully transferring photos to your new iPhone.

Joy Taylor Last Updated: Jan. 21, 2020

Photos aren’t just photos. We all have emotional attachments to them and we simply can’t afford to lose them when we switch to new phones. If you have bought a shiny new iPhone 11/ 11 Pro (Max), the first thing you will certainly do is transfer your photos from your old iPhone over to your new one. While there are official methods to transfer photos, it seems those methods don’t always successfully work.

Fortunately, though, you have a few fixes available to get around the issue and successfully get your old photos on your new iPhone. The following guide talks about the causes of the issue and how you can transfer photos to a new iPhone.

The guide is supposed to work on most iPhone models including iPhone 11, iPhone 11 Pro (Max), iPhone XS (Max), iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, and so on.

Why Didn’t My Photos Transfer to My New iPhone

If you have been wondering “why didn’t my photos transfer to my new iPhone”, this section will answer your question. It talks about the factors that are responsible for causing the issue on your iPhone.

1. You Are Not Using the Same iCloud Account

If your photos are stored in iCloud and you have set up your new iPhone using a new iCloud account, your photos will not be synced from your web iCloud account to your iPhone and so you won’t see any of your old iPhone photos on your new iPhone.

2. Insufficient Memory Space on Your New iPhone

If your new iPhone is already stuffed with a lot of content and you have reached your memory quota, you will not be able to add further photos to your device.

3. Software Issues Preventing You from Transfer Photos

It could be that there are other issues in your software/methods that you use to transfer photos and those issues are preventing you from successfully moving photos to your new iPhone.

How to Fix: Photos Didn’t Transfer to New iPhone

Now that you have learned the possible causes of the issue, you may want to learn the possible fixes so you can apply them to your iPhone and bring all the photos from your old iPhone over to your new iPhone.

The following methods will help you get rid of the “photos didn’t transfer to the new iPhone” issue on your device. And most of the reasons why photos didn’t transfer to the new iPhone is because users didn’t enable the iCloud Photo Library option on the iPhone. If you want to know how to fix it, just directly head to Method 3.

Method 1. Use a Third-Party App to Transfer Photos Over to the New iPhone

Speaking of transferring photos to the iPhone, many users would think about iCloud. While it could be inconvenient with iCloud for it would erase the existing data when restoring the iCloud backup. To transfer photos to the new iPhone 11, one save choice is to seek help from third-party tools. There is an app called AnyTrans for iOS that allows you to transfer photos from one iOS device to another without any drawbacks or issues. Here are the reasons why we choose AnyTrans for iOS.

AnyTrans for iOS – iPhone Photo Transfer

  • Transfer all photos from iPhone to iPhone within a few minutes.
  • Transfer all photos like Camera Roll, Photo Stream, Photo Share, etc.
  • No harm to picture and will be kept in original quality.
  • Work well with all iPhone models as well as iOS systems.

Free Download100% Clean & Safe

Free Download100% Clean & Safe

Free Download * 100% Clean & Safe

Here’s how:

Step 1. Download and launch the AnyTrans for iOS app on your computer. Connect both of your iPhones to your computer using suitable cables.

Step 2. After connecting your iPhones, click on the option that says Phone Switcher.

Enter Phone Switcher Page

Enter Phone Switcher Page

Step 3. On the Phone Switcher page, choose the Phone to iPhone option. Confirm the source device and target device.

Confirm the Source Device and Target Device

Confirm the Source Device and Target Device

Step 4. On the following screen, you will be asked to choose what you would like to transfer to your new iPhone. Select Camera Roll as that’s where your photos are located. You may select Photo Stream as well if you wish to. Then, hit next.

Choose the Categories You Want to Transfer

Choose the Categories You Want to Transfer

Step 5. Wait until the transferring process is finished. The time it spends depends on the size of your photos.

There you go. You have successfully transferred all of your photos from your old iPhone over to your new iPhone without a headache.

Method 2. Ensure You Use the Same iCloud Account on Your New iPhone

First and foremost: make sure the iCloud account that you use on your new iPhone is exactly the same account that you have linked to your old iPhone. If both the devices use different iCloud accounts, your iCloud photos will not be synced with your new iPhone.

Verify the iCloud account on the new iPhone

Verify the iCloud account on the new iPhone

A simple way to check what iCloud account you use on your iPhone is to open the Settings app and tap on your name. Then, you should see your account ID and you can match it with your other iPhone. If the accounts do not match, sign-out of the new iCloud account you have on your new iPhone and then sign-in using the account you have with your old iPhone. That should bring back all of your iCloud photos on your new iPhone.

Method 3. Enable the iCloud Photo Library Option on Your iPhone

iCloud Photo Library is the feature that allows you to sync your iCloud photos with all of your iCloud linked devices. If the option is disabled on your device, your photos will not sync and you will have the photos didn’t transfer to the new iPhone issue.

Enable iCloud Photo Library on the new iPhone

Enable iCloud Photo Library on the new iPhone

It’s extremely easy to fix this issue as you need to enable an option and it will get the job done for you. Open the Settings app on your iPhone and tap on Photos & Camera. You will find an option saying iCloud Photo Library. Turn the toggle for the option to the ON position and it will be enabled. Make sure the Download and Keep Originals option is also enabled.

Method 4. Make Sure Your iPhone Has Enough Storage Space

Another thing that could be preventing you from successfully transferring photos to your new iPhone is your iPhone’s memory space. Make sure there’s enough memory space available on your iPhone for it to be able to store your transferred photos. If your iPhone hasn’t got enough storage, your photos will not be transferred.

Free-up memory space on the new iPhone

Free-up memory space on the new iPhone

You can manage the memory space on your iPhone by going to Settings and tapping on General followed by Storage & iCloud Usage. Tap on Manage Storage and you should be able to find out what’s occupying the most memory space on your device. You can then get rid of those items if you don’t use them from your iPhone.

Method 5. Use an iTunes Backup to Transfer Photos to the New iPhone

If you don’t have luck with the above methods, you have the iTunes backup feature to help you out. In this method, what you basically do is create a backup of your old iPhone and have it restored on your new iPhone. The backup will bring with it all of your old iPhone’s photos. Here’s how to do it.

Step 1. Connect your old iPhone to your computer and launch the iTunes app. Select your device in the app, click on Summary, and hit Back Up Now.

Create an iTunes backup of the old iPhone

Create an iTunes backup of the old iPhone

Step 2. Once the backup is created, connect your new iPhone to your computer and open iTunes. Click on your device, click on Summary, and choose Restore iPhone.

Restore old iPhone’s backup on the new iPhone

Restore old iPhone’s backup on the new iPhone

Choose your old iPhone backup to be restored on your new iPhone and you will be good to go.

All of the photos contained on your old iPhone will be restored on your new iPhone from the backup. Please keep in mind though the backup will have more data on top of photos meaning it will have your videos and other stuff which will also be restored on your new iPhone.

If your iPhone photos not backing up to your computer, just refer to this guide: How to Fix: iPhone Photos Not Showing Up on Computer >

The Bottom Line

If you have trouble transferring photos from one iPhone to another, our guide above will be of great use to you as it throws several ways of fixing the photo transfer issue and offers alternative ways to get your job done.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iPhone related issues.