How to Fix iPhone DCIM Folder Empty on Windows 10/8/7

Is your iPhone DCIM folder empty on your computer? Here, in this guide, we have gathered some solutions that can help you to resolve this problem with ease.

By iMobie | Posted on: Dec. 21, 2018, Last Updated: Dec. 21, 2018

Recently, many iPhone users have reported that why their “iPhone DCIM folder is empty or not showing on their computer”. Your iPhone DCIM folder contains pictures, camera roll pictures, and videos. It is very irritating when you want to access your iDevice photos on your system, but the DCIM folder does not show up or is empty. Luckily, there are ways that can aid you to come out of the iPhone DCIM folder not showing on computer issue.

Common Fixes to iPhone DCIM Folder Empty/ Missing Photos on Computer

Here, we have mentioned all probable fixes and hopefully, you will be able to access your iPhone pictures on your computer by trying out below-mentioned fixes.

Method 1. Make sure you have installed iTunes on your computer

You need to install iTunes on Windows computer so that your system can detect connected iPhone. Thus, it is necessary to have iTunes on the computer to access iPhone photos on the computer.

Step 1. Download and install iTunes from the official site on your Windows computer. Wait until the installation process is completed.

How to Fix iPhone DCIM Folder Empty on Windows 10/8/7 via Install iTunes

How to Fix iPhone DCIM Folder Empty on Windows 10/8/7 via Install iTunes

Step 2. Once iTunes is installed successfully, connect your iPhone to the computer using a cable and make sure to unlock your iPhone while connecting. This will certainly solve the DCIM folder empty problem.

Method 2. Re-installing iTunes

To fix iPhone DCIM folder not showing on computer issue, you can re-install iTunes. It is simple and takes a few minutes.

Step 1. To begin the process, connect your iDevice to the computer using a digital cable.

Step 2. Next, run Device Manager on your system and then, find “Universal Serial Bus controllers”. When able to find it, search for “Apple Mobile USB Driver and then, uninstall it.

How to Fix iPhone DCIM Folder Empty on Windows 10/8/7 via Re-installing iTunes - Step 2

How to Fix iPhone DCIM Folder Empty on Windows 10/8/7 via Re-installing iTunes – Step 2

Step 3. After that, uninstall iTunes from Control Panel. To uninstall it successfully, you need uninstall iTunes, Bonjour, Apple Application Support, Apple Mobile Device Support, and Apple Software Update.

How to Fix iPhone DCIM Folder Empty on Windows 10/8/7 via Re-installing iTunes - Step 3

How to Fix iPhone DCIM Folder Empty on Windows 10/8/7 via Re-installing iTunes – Step 3

Step 4: Next, disconnect your iDevice from the computer and then, re-install iTunes from its official site. Once installing it, again connect your iPhone and DCIM folder will probably show up.

Method 3. How to Access & Transfer iPhone DCIM Folder Photos to Computer

If above-mentioned solutions help you to show DCIM folder on the computer, but iPhone DCIM folder has missing photos, then try AnyTrans for iOS. As a professional iOS data manager, with it, you can directly access DCIM photos on iPhone from the computer and you will also be able to transfer all type of photos from iPhone to computer.

You can transfer iPhone Camera Roll, Photo Share, Photo Library, and more to your computer with so ease. Moreover, you can preview and import or export photos to/from iPhone without picture quality loss.

Download it now on your Windows PC or Mac computer and here is the step-by-step guide on how to access and transfer iPhone DCIM folder photos using AnyTrans for iOS:

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1. Launch AnyTrans for iOS on your Windows PC > Then, connect your iPhone to the computer using a USB cable > Click on “Device Manager” and click on “File category” icon as shown below.

How to Transfer iPhone DCIM Folder Photos to Computer via AnyTrans for iOS - Step 1

How to Transfer iPhone DCIM Folder Photos to Computer via AnyTrans for iOS – Step 1

Step 2. Choose “Photos” > Select a photo album, such as Camera Roll, Photo Library, etc.

How to Transfer iPhone DCIM Folder Photos to Computer via AnyTrans for iOS - Step 2

How to Transfer iPhone DCIM Folder Photos to Computer via AnyTrans for iOS – Step 2

Step 3. After that, select the desired photos you want to transfer > Click on “Send to Computer” button as shown in the figure.

How to Transfer iPhone DCIM Folder Photos to Computer via AnyTrans for iOS - Step 3

How to Transfer iPhone DCIM Folder Photos to Computer via AnyTrans for iOS – Step 3

The Bottom Line

Thus, this guide has provided solutions to fix iPhone DCIM folder empty/ not showing on Windows PC. If you are looking for an ultimate solution to manage your iPhone content on a computer, then AnyTrans for iOS is a great option for you. With it, you can also transfer other file types, such as videos, messages, documents, etc from iPhone to the computer. Try the software yourself and organize your iPhone content smartly.

iMobie

Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.