How to Fix iPhone Not Showing Up on Computer (PC/Mac)

Sometimes, when you want to import your photos and videos to PC but your iPhone not showing up on computer as it used to be. This guide collects some quick fixes to “iPhone not showing up on computer”.

Author Avatar Joy Taylor Last Updated: Jul. 28, 2021
AnyTrans – The Best Way to View iPhone Data

Connect your iPhone with AnyTrans. It will show all your iPhone data, so you can preview your device, even iTunes/iCloud content. Free download to manage your iPhone/iPad/iPod.

We often connect our iPhone to it to import photos and videos in camera roll, but it happens sometimes your iPhone not appearing as a portable device on your PC or Mac. This problem usually takes place on Windows 10/8/7/XP computer and happens occasionally on Mac. So why won’t iPhone show up on your computer (Windows PC/Mac)?

  • The most common reason is that the USB cable not working or even broken but you don’t aware of it. Or the USB port on your iPhone/computer not working.
  • If your computer or iPhone got software issues, you also can’t see your iPhone on computer.
  • Also, the Apple USB driver issue or other unknown reason can cause PC not recognizing iPhone.

Then, how to fix this problem of “iPhone not showing up in computer”? Next, we will analyze the reasons for this problem and show you some potential solutions to solve this problem.

How to Fix iPhone Not Showing Up on PC

Basic Tips

  • First, make sure your iPhone is unlocked and on the Home screen.
  • Make sure your Windows and iPhone is running the latest iOS. If you’re using iTunes, make sure you have the latest version.
  • Restart your iPhone and PC.
  • Make sure you connect your iPhone with the original Apple USB cable and try a different USB port on your computer.
  • Unplug and plug in your iPhone two or three times.
  • On your PC, after connected with your iPhone, you’ll see a message on the iPhone asking if you want to trust the computer. Unlock your device and tap on Trust. Sometimes, you may need to repeat a few times.
  • Update iPhone drivers: Open Control Panel > Hardware and Sound > Look for Apple iPhone under the “Unspecified” section > Right-click on it, choose “Properties” > Click the Hardware tab> Choose change settings button > Click on the Driver tab and Update Driver. Then Browse my computer for driver software. Now navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers and click Ok, then Next.

Try Driver Easy to Recognize iPhone

If there is no updating option for you or no such driver at all, you can try Driver Easy to help you with it. Driver Easy will automatically recognize your system and find the correct drivers for it. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. To connect iPhone to the computer successfully:

Update All Available Drivers on Computer

Update All Available Drivers on Computer

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click the Update button next to the flagged xxx driver to automatically download the correct version of that driver (you can do this with the FREE version), then manually install it. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version).
  4. Restart your computer to check if iPhone appears on the computer.

How to Fix iPhone Not Showing Up on Mac

View iPhone with USB Device Tree:

  1. Connect your iPhone and make sure that it’s unlocked and on the Home screen.
  2. On your Mac, hold down the Option key > Click the Apple menu > Choose System Information or System Report.
  3. From the left list, select USB.
  4. If you see your iPhone under USB Device Tree, get the latest macOS or install the latest updates. If you not, please contact Apple Support.

View Your Connected iPhone with the Finder App:

Starting with macOS Catalina, your devices appear in the sidebar of the Finder windows. Open the Finder and click your device’s name to select it.

View Connected iPhone with the Finder on Mac

View Connected iPhone with the Finder on Mac

Also, starting with macOS Catalina, you can sync iPhone/iPad with the Finder is similar to syncing with iTunes.

Alternative Way to View and Transfer iPhone Data to PC/Mac

If there are no pictures or videos showing up on your computer, then here is an alternative way that you can easily sync iPhone data with computers. This is a better way to manage all your iPhone data on the computer, which is AnyTrans. It is an iOS file transfer and management tool, and it works on both Windows PC and Mac.

AnyTrans – iPhone Data Manager

  • Transfer photos, videos, music, messages, contacts, etc. to a computer.
  • Convert HEIC photos to Jpg to computer-compatible format.
  • Transfer iPhone photos to a new iPhone in one click.
  • Manage iTunes and iCloud data on a computer with ease.

Download for Win100% Clean & Safe

Download for Mac100% Clean & Safe

Free Download * 100% Clean & Safe

Here show the simple steps of transferring & managing pictures on iPhone with AnyTrans.

Step 1. Install and launch AnyTrans on your computer, and connect your iPhone > When AnyTrans has detected your iPhone, you will see the main interface shows below > Select Photos.

Choose Photos Category

Choose Photos Category

Step 2. View your iPhone photos, like Places, People, Photo Videos, etc in My Photos, or click Albums with photos.

View All Photos on Computer

View All Photos on Computer

Step 3. Then select and export pictures to your computer by clicking To PC button on the upper right corner. You can also transfer the pictures to iCloud or to another iPhone device by click More.

Select the Photos and Send to Computer

Select the Photos and Send to Computer

Fix iPhone Not Showing Up on Computer with iOS Repair Tool

If the above methods didn’t work, maybe the iPhone not showing up isn’t caused by hardware-related issues. Here we recommend you try AnyFix – iOS System Recovery, which is designed to fix 130+ iOS/iPadOS/tvOS problems. With the help of AnyFix, it can solve the most stuck on issues, iPhone frozen, computer not recognizing iPhone and other iPhone system problems. Now, you can download and install AnyFix on your computer. Then follow the steps below to fix the problem.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1. After launch it on the computer, you will see the interface as below. Click System Repair and continue.

Choose System Repair in the Homepage

Choose System Repair on the Homepage

Step 2. Choose iPhone Problems and tap on Start Now. Remember to connect your iPhone with computer.

Tap Start Now to Fix Computer Not Recognizing iPhone

Tap Start Now to Fix Computer Not Recognizing iPhone

If your device can’t be detected, the page will alert the messages to put your device in DFU or Recovery Mode. The instructions to enter the mode will be showing on the screen.

Step 3. Now, you need to choose a mode to repair. Standard Mode and Advanced Mode feature will ask the device to enter Recovery Mode. Ultimate Repair will ask the device to enter DFU mode. Normally, Standard Repair supports the most common system issues without data loss, which is the top choice of users. Tap on the Standard Repair button to continue.

Choose Standard Repair Mode

Choose Standard Repair Mode

Step 4. Now, you need to enter recovery mode when you choose Standard Repair mode. After entering the recovery mode, you can check your device info as below. Then click the Download button to get the firmware for your iOS device.

Step 5. Once the firmware has been downloaded, click Fix Now button to start repairing. Wait a while and when the recovery process is completed, you will see the completed page.

Firmware Download Completed

Firmware Download Completed

The Bottom Line

That’s all possible methods for you if your computer doesn’t recognize your iPhone. Some basic but efficient ways are introduced, and you can use AnyTrans to transfer photos from iPhone to the computer. More data like movies, ringtones, notes, contacts, etc, are supported. And AnyFix – iOS system recovery can solve computer doesn’t recognize your iPhone due to software issue. If you have any better solutions to fix the iPhone not showing up on computer issues, please leave a comment below.

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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