Fix: iOS 13/12/11 Screen Recording Not Working on iPhone iPad

This guide will introduce 7 common solutions to help you fix iOS 13/12/11 screen recording not working on iPhone iPad. Check the solutions one by one to see if they are helpful.

Joy Taylor Last Updated: Aug. 18, 2020

Recording screen is one of the new features of iOS 11. In iOS 11 or later, and iPadOS, you can create a screen recording and capture sound on your iPhone/iPad/iPod. After enabling Screen Recording on your iPhone or iPad that running in iOS 13, iOS 12, or iOS 11, you can use it to record your screen easily rather than using third-party applications.

iOS 13 Screen Recording Not Working

iOS 13 Screen Recording Not Working

However, sometimes you may encounter an annoying problem that is iOS 13 (beta)/iOS 12/iOS 11 screen recording not working as expected. What is the mean of screen recording not working? It means that iPhone not recording videos, screen recording failed to save, recording videos have no sound, and screen recorder crashes, can’t stop screen recording iPhone etc. For those possible issues, you may meet when you can’t screen record. Then, here are some potential solutions you can try to fix iOS 13/12/11 screen recording not working.

Solution 1: Add Screen Recording Icon into Control Center

Before you use screen recorder to record your iPhone or iPad screen, you need to ensure that you’ve enabled Screen Recording on your device. You can go to Settings > Control Center > Customize Controls > Screen Recording, add it.

Solution 2. Check Restrictions and Reopen Screen Recording

If you enabled Screen Recording and meet iOS 13/12/11 screen recording doesn’t work problem, then you can have a try to turn it off and turn it on again. During this process, it’s better to restart iOS device.

For iOS 12 or later: Open Settings > Tap Screen Time > Choose Content & Privacy Restrictions > Go to Content Restrictions to check Screen Recording is allowed from Game Center.

For iOS 11 or earlier: Go to Settings > General > Restrictions > Game Center and turned off-screen recording, restart your device, and then turn it on again. Sometimes, this also can fix Screen Recording won’t start just icon blinking.

Solution 3. Fix iOS 13/12/11 Screen Recording no sound

Some users reported that what they capture the screen display on their devices but without actual sound. Actually, this is a simple problem because it just due to the witch of the Microphone is not been turned on. To fix it, simply reveal Control Centre and tap on Screen Recording icon, then hit the “Microphone” icon to turn audio on.

Solution 4. Fix Screen Recorder Crashes

Many test users feedback that some old iPhone & iPad models aren’t good to go with iOS 13, iOS 12 or iOS 11. And you know that each iOS system has the corresponding supporting devices. So, if you force to install iOS 11, iOS 12 or iOS 13 on incompatible devices, you can’t use this function properly. Thus, what you can do is simply update to a new iPhone, such as updating to new iPhone.

Solution 5. Reset All Settings

If the above 4 methods can’t fix your problem, then you can have a try on resetting your iPhone. This method won’t remove any data from your iPhone and it will help you reset some settings that may affect screen recording work. Simply go to Settings > General > Reset > Reset All Settings.

Reset All Settings on iPhone/iPad

Reset All Settings on iPhone/iPad

Solution 6. Fix Screen Recording Failed to Save

If the screen recording failed to save due to 5823 or other issues, screen record doesn’t work. Then you can check the tips below to try to fix it:

1. Turn Off Low Power Mode

When the low power mode is enabled, it will temporarily reduce background activity like downloads and mail fetch until you can fully charge your iPhone. Screen recording may not be saved to Photos. Just go to Settings > Battery to check.

2. Check iPhone Storage

If you have not enough space on your iOS device, the screen recording won’t be saved. Please make sure that there is enough space in your iPhone storage. You can check by going to Settings > General > iPhone Storage. If your iPhone Storage is almost full, delete some videos you don’t need. Or if you don’t want to delete anything, then you can try to upload screen recording videos to iCloud or export them to the computer.

3. Force Restart your Device

If you can’t use screen recording or it failed to save, maybe the button or the function is not running properly. Except that you can exit and reopen it from the control center, you can also restart or force restart your device like this:

iPhone 8 and later: Press and quickly release the Volume Up button > Press and quickly release the Volume Down button > Press and hold the Side button until you see the recovery-mode screen.

iPhone 7/7(plus): Press and hold both the Side and Volume Down buttons at the same time > Keep holding them until you see the recovery-mode screen.

iPhone 6S or earlier: Press and hold both the Home and the Top (or Side) buttons at the same time > Keep holding them until you see the recovery-mode screen.

Solution 7. Upgrade to the Newest iOS Version

If all the above solutions can’t help you fix iOS 13/12/11 screen recording not working issue, you wait for the new iOS version, and try to upgrade your iOS device to the newest iOS version. For every update will provide some bug fixes and improvements. Updating iOS may fix your problem without effort.

Bonus Tip: How to Export Recording Videos from iDevice to Computer

If your iPhone or iPad storage is almost full, and you want to save more screen recording videos, why not export these videos from iOS device to computer for saving, or export other data to free up more space? Here in this part, we’re going to recommend you the best iOS data management and transfer tool – AnyTrans, which engaged in transferring & managing iPhone iPad iPod data in a simple way.

With AnyTrans, you can easily export recordings videos from iPhone/iPad to PC/Mac computer just in 3 steps. Let’s see how it makes it for you.

Step 1. Download and install AnyTrans on your Mac or Windows computer > Connect your iPhone to the computer with a USB cable > Click on “Device Manager” icon > Choose the “Photos” icon.

How to Export Recording Videos from iDevice to Computer – Step 1

How to Export Recording Videos from iDevice to Computer – Step 1

Step 2. Click on “My Photos” on the left panel > Choose Screen Recording for the button as below.

How to Export Recording Videos from iDevice to Computer – Step 2

How to Export Recording Videos from iDevice to Computer – Step 2

Step 3. Select the recording videos you want to transfer > Click on the “Send to PC” button on the top-right corner to start transferring the selected videos to your computer.

How to Export Recording Videos from iDevice to Computer – Step 3

How to Export Recording Videos from iDevice to Computer – Step 3

1. Besides recording videos, you can also use AnyTrans to export other types of iOS data, such as photos, ringtones, music, movies, iBooks, contacts, notes, reminders, messages, and so on.

2. It not only allows you to export data from iDevice to computer, but also enables you to transfer data from computer/iTunes to device, from device to iCloud, from one iCloud to another iCloud, from any iOS device to another iOS device, and even from Android phone to iPhone iPad.

The Bottom Line

That’s all for how to fix iOS 13/12/11 screen recording doesn’t work issue. Hope this guide can give you a hand in fixing this issue. By the way, if you meet other problems with Screen Recording, or you have any further solutions on the topic related, please leave in the comments. Last, if you want to export recording videos or other data from your iOS device to the computer, you can have a try on AnyTrans.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.