WhatsApp backup stuck on your iPhone or Android device? This guide takes a look at some of the possible ways to get around this issue and to successfully make a backup.
If you do not already know, WhatsApp backs up your chat conversations at a predefined time every day. In case you have chosen the option to back up data to iCloud or Google Drive, then your data is backed up to either of these cloud services. And WhatsApp backup enables you to keep your private data safe and to switch Android to Android, iPhone to iPhone smoothly.
Tips: If you plan to change phones across the system, you may try some other ways to restore WhatsApp backup from Android to a new iPhone, or transfer from iPhone to a new Android.
While sometimes, you might find that your WhatsApp chat backup gets stuck. There are many reasons your WhatsApp chat backup does not go through. Instead of getting into the causes as to why the issue has occurred, let us take a dive right into the solutions and fix this issue.
You probably have many questions when the WhatsApp backup gets stuck on your device.
This totally depends on the size of the backup. If you are excluding media, this should take a few minutes. If you include media, it will take significantly more time.
Some of the reasons you cannot backup WhatsApp to iCloud are you are not signed into the same iCloud account, iCloud Drive is disabled, and you have insufficient storage in your iCloud account. To fix can not backup WhatsApp to iCloud or Google Drive, read the following methods and find your ways.
If you use an iPhone, you probably back up your WhatsApp data to iCloud. This is mostly a stable service but it experiences hiccups at times. To fix WhatsApp backup stuck on iPhone, first make sure you’re signed in with the Apple ID that you use to access iCloud. Then try the following fixes:
iCloud Drive must be enabled on your iPhone in order to create WhatsApp backups. If it is already enabled, you can try toggling it off and on and see if that helps fix it when WhatsApp backup is not working.
To store backups, you need to have a certain amount of free space available in your iCloud account – WhatsApp says at least 2.05 times the space than the actual size of your WhatsApp backup. If you do not have enough space, you need to either remove your existing files or upgrade your iCloud plan.
So if your iCloud storage nearly full and you can delete the existing backup to fix back up stuck: Go to Settings > Tap your [name] > Click iCloud and then iCloud Backup > Delete the existing backups. Then, you can go to WhatsApp Settings > Chat and try to back up again.
One possible reason the WhatsApp backup is stuck on your iPhone is that you do not have mobile data enabled for iCloud. This prevents iCloud from uploading your backup.
You can fix this issue by allowing iCloud to use your cellular data.
As you probably know, WhatsApp uses your Internet connection to download and upload data. Therefore, you should make sure your current Internet connection works. If it is your connection that has the problem, none of your fixes are going to work.
If you are currently on mobile data, switch to a good WiFi network and see if it fixes the issue. If you are on a WiFi network, switch to mobile data and see if it helps.
Lastly, you can try creating a manual WhatsApp backup and see if that works.
If your WhatsApp backup is stuck on an Android device, it is mostly due to an issue with your Google account or Google services.
First of all, make sure that you are using an active and working Google account in WhatsApp on your device. When you create a backup, WhatsApp uploads all your conversations and media files to this Google account.
You can check and change the Google account for your WhatsApp backups on your phone.
Google Play services come preinstalled on all Android devices, and WhatsApp utilizes this tool to upload your data to your Google Drive account. It might be that there is an issue with this tool and so your uploads are not being made the way they should.
You can update these services on your phone and see if that helps.
Sometimes, your WhatsApp backups get stuck because you have too many large videos to upload. If this is the case, you can exclude videos from being added to your cloud backups. This way, your backups will be smaller and hopefully, they should go through without issues.
To disable Include videos: Go to Settings > Chats > Chat backup on your phone > Disable the Include videos option.
Lastly, it might be that your earlier WhatsApp backups are causing an issue with your new backup. If this is the case, the best way around this is to clear your old backups. It is pretty easy to remove existing WhatsApp backups from Google Drive, and you can do it from your desktop.
Keep in mind that you will lose all of the data that was saved in your backups.
You can now try to create a fresh WhatsApp backup from your phone.
Do not panic if your WhatsApp backup gets stuck as there are ways to fix this issue on both Android and iPhone. Use the above methods and you should hopefully be able to successfully make a WhatsApp backup on your Android to iPhone.
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