Want to restore WhatsApp backup from Google Drive to iPhone or Android phones? This tutorial will tell you how to get WhatsApp backup from Google Drive and get a fix if WhatsApp backup not restoring.
I had a backup of my Whatsapp in Googe Drive which was around 2 GB. Due to some reason, I had to reset my phone and now after a week when I try to restore WhatsApp chats then it shows this error “Couldn’t restore messages Check your phone’s internet connection and tap retry”. Please help!
When WhatsApp data get lost or switch to a new phone, how to restore WhatsApp backup from Google Drive? You can find Google Drive WhatsApp backup by verifying your country and phone number in WhatsApp. However, some users could not restore WhatsApp backup from Google Drive with WhatsApp, just like the user above.
There are some reasons to explain WhatsApp backup not restoring. And, in this guide, we will try to figure out how to fix unable to restore WhatsApp from Google Drive backup, no matter on an Android device or iPhone.
Now, let’s fix WhatsApp not restoring a backup, and get your WhatsApp successfully in the following parts!
If you can’t restore WhatsApp Backup, you can first check the possible reasons below:
Look for more solutions to WhatsApp issues you may encounter:
If you are unable to restore WhatsApp backup on an Android phone, you can easily fix this issue with DroidKit. It is a complete Android solution that helps you to restore WhatsApp backup from Google Drive directly. And you can choose to sync WhatsApp messages and media files to your new phone, or to a computer. And, you can not only extract WhatsApp backups but also messages, call logs, Wi-Fi passwords, contacts, etc. from your Google account, even though your Samsung phone is broken.
As a complete Android solution, you can also recover lost WhatsApp chats without backup, unlock any Android phone without a password/pattern/PIN, etc. You can get the latest version of DroidKit to check how can it help you with WhatsApp recovery and other Android problems.
Here’s how to fix WhatsApp not restoring a backup with DroidKit:
Get DroidKit installed on your computer (Mac/PC) and launch it > Go to Data Extractor and click From Google Account. If you want to restore WhatsApp messages on a new phone, connect your new phone with a computer.
Here you can preview what can DroidKit help you to restore, check the WhatsApp category, and continue.
Enter your Google account and password to sign in. Also, sign in with your Brower, and click on Continue to give DroidKit the authorization. After that, please click “I have authorized” button.
All your WhatsApp Google Drive backup history will be listed, choose one and download it. Then you can view WhatsApp backup files.
View chat history stored in WhatsApp backup, select what you need, and click To Device or To Mac here. If you connect your new phone at first, you can restore WhatsApp to your new phone with ease.
Except that you can fix unable to start restoring your Google Drive WhatsApp backup with DroidKit, also you can try to manually restore with a local backup and transfer the files to your new device via a computer, file manager/file explorer, or SD card.
Search and download a file manager or file explorer app on your device.
Open the file manager app > Go to sdcard/WhatsApp/Databases if WhatsApp data are stored on the SD card, or find data in internal storage.
Rename the file that you found and want to restore. For example, rename file name from “msgstore-YYYY-MM-DD.1.db.crypt12″ to “msgstore.db.crypt12″. Remember don’t change the number of the crypt extension.
After renamed, uninstall WhatsApp on your device > Reinstall and click Restore button.
As you can see, you might fail to restore WhatsApp backup from Google Drive because of some reasons mentioned above, even uninstall and reinstall WhatsApp but still failed. At that time, you need some recovery tools to help you extract deleted/lost WhatsApp data directly from the local Android device. Reliable and trusted data recovery utilities can help scan and recover WhatsApp local backup without effort.
Here we will introduce you professional Android recovery tool – PhoneRescue for Android, which is one of the best Android data recovery tools that can help you easily and quickly recover deleted/lost WhatsApp data without backup. So, you can fix WhatsApp backup not restoring from Google Drive:
Download PhoneRescue for Android and install it on your computer. Launch it once it completed the installation. Also, connect your phone to the computer.
Once PhoneRescue for Android detected your Phone, you will see there are lots of data listed on the screen. You can select WhatsApp > Click the Next arrow to scan the Android device.
PhoneRescue for Android supports preview WhatsApp backup data. Then you can select the certain WhatsApp data you want to recover. Just click on the Recover button on the bottom right corner to retrieve the selected WhatsApp data. Once finished, you can read WhatsApp backup on pc.
If you switched Android to iPhone and want to get WhatsApp chats from Google Drive backup, you may ask can I restore WhatsApp messages from Google Drive to iPhone? Since WhatsApp can not be transferred or restored between different operating systems, restoring WhatsApp backup from Google Drive to iPhone is difficult to achieve. However, with AppTrans – WhatsApp Transfer, you can transfer, backup & restore WhatsApp as you need.
So, transferring WhatsApp messages from Android to iPhone using Google Drive is easy to do. Check how can AppTrans help you restore Google Drive WhatsApp as below:
Now, you can get the latest version of AppTrans and follow the steps below to restore Google Drive WhatsApp backup to iPhone:
1. Launch AppTrans > Click App Restore from the left panel > Move to WhatsApp Backup and tap on Restore button.
2. Log into your Google account and you will see Google Drive backup(s) as below > Choose one backup to download.
1. Then you can view the file types from Google Drive WhatsApp backup. If you want to restore calls and messages, you need to connect your Android device with the same Google account and get authorization to access it. Here we take Messages as an example and click the Messages panel.
2. Connect your Android Device > Click Decrypt Now.
3. Follow the on-screen steps below: Install WhatsApp Custom Version on Your Android Phone > Authorize WhatsApp Storage Access > Sign in to the Same Google Drive Account on WhatsApp Custom Version.
1. After the on-screen steps are finished, you can get authorization successfully > Click the Messages panel again and you will get the specific WhatsApp messages as below > Select any chats and click the Restore button.
2. Connect your iPhone and head to Restore button.
3. Wait for a few minutes and you will see the complete page as below.
So you can easily restore WhatsApp backup to iPhone with the steps above. And, you can transfer WhatsApp backup from Google Drive to iCloud now. Furtherly, if you want to restore Google Drive WhatsApp backup to your Android phone, just connect your phone and follow the steps above.
Further Reading: [Fixes] WhatsApp Restoring from iCloud Not Working >
Before restoring, you need to make sure:
Sometimes, this process may not work, so you need to uninstall and reinstall WhatsApp a couple of times. If you have reinstalled WhatsApp several times but still fail to restore, don’t worry, you can follow Part 1 to fix unable to restore WhatsApp backup from Google Drive to Android, and Part 2 to restore WhatsApp to iPhone.
If you don’t want to uninstall to restore WhatsApp Backup, there is another chance for you. Since local backup will be automatically created every day, you can try to find it from the local backup. It’s a way for you to access old WhatsApp messages.
If you got a new iPhone, you don’t have to worry about how to transfer your Android data to your new iPhone. Here we highly recommend to you AnyTrans which provides an easy way to transfer your Android WhatsApp data to an iPhone with one click.
As a full-way iOS data manager tool, it also supports backup & restore WhatsApp on iPhone, and transferring from iPhone to iPhone. (AnyTrans could manage the LINE and Viber data as well. )
It’s easy to access WhatsApp backup from Google Drive, please check the steps below:
That’s all about the steps to restore WhatsApp backup from Google Drive to your phone and fix the issue that could not restore the backup. If you failed to restore the backup from Google Drive on Android, the complete Android solution – DroidKit allows you to find and restore WhatsApp from Google Drive easily, just download it to have a try! Hope this guide can help you restore your WhatsApp backup successfully.
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