What to Do If You Cannot Turn off Find My iPhone

Are you one of the iPhone users who cannot turn off Find My iPhone functionality on their device? Then, you have come to the right page. Here, you will get to know some methods to fix this problem so that you will be able to turn off Find My iPhone feature on your iPhone as usual.

By Lydia Smith | Posted on: Sep. 27, 2018, Last Updated: Sep. 27, 2018
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Find My iPhone is a great feature present in every iOS device. To find lost iPhone, it works with great accuracy. However, if you are planning to sell your iDevice or upgrade it, then it is always recommended that you should turn off Find My iPhone feature before selling it. It contains your personal information, that’s why it is vital to turn off the feature. But unfortunately, some iPhone users have reported that they are not able to turn off Find My iPhone. Due to this reason, we posted this article with several methods to help out users who cannot turn off Find My iPhone.

What to Do If You Cannot Turn off Find My iPhone

Method 1:  Restore your iPhone in Recovery Mode

Before moving forward with this method, backup your iPhone data either to iCloud storage or any other external storage media. As during this method, your iPhone data can be lost.

Step 1 Connect a digital cable to your computer, but not to your iPhone and then turn off your iPhone. And also run the latest iTunes version on your computer.

Step 2 Now, press and hold down the home and power button at same time until you don’t see the Apple logo. After that, let go power button, but hold down the home button until you don’t see “iTunes” connection on your iPhone screen. With this, your iPhone will be in recovery mode.

Fix Cannot Turn off Find My iPhone – Restore iPhone in Recovery Mode

Fix Cannot Turn off Find My iPhone – Restore iPhone in Recovery Mode

If your computer does not detect the recovery mode, reboot or restart your computer and follow the above steps again.

Step 3 Now, connect your iPhone to computer and iTunes library will ask for either Restore or Update option. Go for the “Restore” option. Once it is finished, head to activate your iPhone.

Fix Cannot Turn off Find My iPhone – Restore iPhone in Recovery Mode

Fix Cannot Turn off Find My iPhone – Restore iPhone in Recovery Mode

Method 2: Remove Your Device from iCloud Website

If the above-mentioned method is unable to fix the error, and then try to remove your device from iCloud. For many iOS users, this method works.

For Mac Users:

Step 1 Open the “System Preference” and then, tap on the “iCloud”. After that, click on the “Account Details” option.

Step 2 Now, you need to enter the password for your Apple ID and then, tap on “Continue”. After that, click on the “Devices” tab on the account details page.

Step 3 Finally, select the device that you desire to remove and then, hit on the “Remove from Account”.

Fix Cannot Turn off Find My iPhone – Remove Your Device from iCloud Website

Fix Cannot Turn off Find My iPhone – Remove Your Device from iCloud Website

For Windows Users:

Step 1 Open the official iCloud website on your computer browser and login to your iCloud account.

Step 2 Then, click on the “Find My iPhone” from its main interface and after that, tap on the “All Devices” which is on the top of your PC screen.

Step 3 Now, select the device that you want to remove. Once you select the device, the cross icon will be displayed on the right side of the device that you have selected. So, tap on it to remove the device or click on the “Remove My Account” option.

Method 3: Disable your iPhone Lock Code

This method sounds silly, but for many iPhone users, it works to disable the Find My iPhone feature. So, you can also give try to this method.

To do this, navigate to the “Settings” menu. For iPhone X or later, move to the “Face ID & Passcode”. For earlier models, move to the “Touch ID & Passcode”. For devices without Touch ID, move to “Passcode”.

After that, disable the passcode along with fingerprints also. Finally, try again to turn off Find My iPhone and hope it will work now.

The Bottom Line

Hence, there are three possible solutions to fix cannot turn off Find my iPhone issue. No matter on which iOS device you are facing this problem, the above-mentioned methods can be helpful. We hope that you will be able to resolve the issue with this guide.

Lydia Smith

Member of iMobie team, an optimistic Apple user, willing to share solutions about iOS related problems.