iPhone iPad Photos Lost After iOS 13/12/11 Update? How to Get Back

Your photos disappeared from iPhone iPad after update? This guide offers 5 solutions to help you quickly recover lost photos after iOS 13/12/11 update.

By iMobie | Posted on: Sep. 19, 2019, Last Updated: Sep. 19, 2019

While some iPhone users enjoy the great features, some are suffering from lost pictures after the iOS update. Literally, It is a quite common problem that happens after iPhone iPad being updated to iOS 13, iOS 12.4 or earlier iOS 12/ 11 updates, because the iCloud sync may go wrong after you upgraded your iPhone or the pictures may be deleted accidentally. How to fix this issue? This article will list 5 professional ways to solve the issue that photos disappeared after iOS update. Keep on reading and figure them out.

Solution 1. Restart Your iPhone

Sometimes, your iPhone iPad photos disappeared after iOS update because of software errors, you can easily fix it by restarting your iDevice. Usually, rebooting your device would cure many big problems. With different device models, the way to restart won’t be the same.

How to Restart Your iPhone

How to Restart Your iPhone

How to Restart Your iPhone

Reboot iPhone X or later:

  1. Press the Side button and one of the volume buttons until the power off slider appears.
  2. Drag the slider to turn off the device.
  3. Press the Side button again until you see the Apple logo.

Reboot iPhone 8 and earlier:

  1. Press the Top button until the power off slider appears.
  2. Drag the slider to turn off the device.
  3. Press the Top button again until you see the Apple logo.

If your iPhone is iOS 11 or later, you can turn off your device by going to Settings > General> Shut Down. You can also check the full tutorial on how to restart iPhone iPad.

Solution 2. Re-log into iCloud Account and Check iCloud Photo Sync

If your iCloud photos lost after iOS 13 or iOS 12.4 update, you can go to have a check whether you have logged in your iCloud account. If you have logged in, then you can log out, wait for a while and then log in again to have a try. It may help you get back your pictures. Also,  you have to make sure you have enabled iCloud Photo Library if you use this feature before. The iCloud photos will disappear if the Sync function is off. The following steps may help.

Step 1. Reset iCloud Photos

Go to Settings > Apple ID > iCloud > Photos to turn on iCloud Photos. You may turn it off and wait for a while firstly, then turn it on again and check if it works fine.

Reset iCloud Photos

Reset iCloud Photos

Step 2. Tap Download and Keep Originals

This step will download all your original pictures and videos you have synced. Before you download your photos, you may clean your iPhone first and make sure there is enough space to restore your photos.

 Tap Download and Keep Originals

Tap Download and Keep Originals

Solution 3. Check the Recently Deleted Folder to Recover Photos

The “Recently Deleted” folder can save your deleted photos for 30 days which was released with iOS 8 update and optimized through iOS 11. It still works on iOS 13 and earlier. If you have mis-deleted photos from your device, you can easily recover them from the Recently Deleted folder in 30 days.

Check the Recently Deleted Folder to Recover Photos

Check the Recently Deleted Folder to Recover Photos

Solution 4. Restore from iTunes/iCloud Backup

You might have meet many guides that told you to back up your devices from iOS 5 to iOS 13. It is quite necessary to have an iTunes or iCloud backup in advance, which is the best way to avoid photos disappeared from iPhone after update. If you have made one, you can follow us to fix iPhone iPad photos missing problems by restoring iDevice with iTunes or iCloud backup; If you haven’t any available backup, move to Solution 5 Part to fix it.

With data backups, you can recover lost iPhone photos easily.  There are two important things you need to know before you restore your pictures:

  1. Once you restored your iPhone with the selected iTunes/iCloud backup, all the current data on your iPhone will be erased and replaced by the content in the backup. This means the new messages, photos, contacts, and other iOS contents are not included in the backup will be erased.
  2. You never know what files will be restored to your iPhone/iPad before restoring your iDevice. So you even can’t sure if this iTunes or iCloud backup contains the missing photos.

Therefore, we recommend an iPhone backup extractor tool – PhoneRescue for iOS, which can extract anything you like from iTunes or iCloud Backup. The best part is the PhoneRescue for iOS will never overwrite your data on your iPhone/iPad and won’t erase your device at all. In addition, you can preview the pictures before you retrieve them which means you can also selectively restore your photos to your iPhone/iPad with it.

Here, we will show you how to recover deleted photos from iTunes or iCloud backup with PhoneRescue for iOS.

Method 1: Restore Your iPhone iPad from iTunes Backup

Step 1: Download PhoneRescue for iOS on your PC or Mac computer, install and run it, and then connect your iPhone iPad to the computer with a USB cable.

Step 2: On Homepage of PhoneRescue for iOS, select Recover from iTunes Backup and then click the right arrow button to scan your computer for listing all the iTunes backups.

Fix “iPhone Photos Disappeared/Missing” by Restoring with iTunes Backup – Step 2

Fix “iPhone Photos Disappeared/Missing” by Restoring with iTunes Backup – Step 2

Step 3: Select the right backup, and click the right arrow button to scan this backup. And then click the Compare button (it will find out all the contents included in backup but not on your Device), select Photos and other file types you want to retrieve, and then click OK button.

Fix “iPhone Photos Disappeared/Missing” by Restoring with iTunes Backup – Step 3

Fix “iPhone Photos Disappeared/Missing” by Restoring with iTunes Backup – Step 3

Step 4: Preview the photos and select the photos you want to recover, and then click To Device button to get them back to your iPhone iPad’s Photos App, or click To Computer button to recover them to your PC or Mac computer.

Fix “iPhone Photos Disappeared/Missing” by Restoring with iTunes Backup – Step 4

Fix “iPhone Photos Disappeared/Missing” by Restoring with iTunes Backup – Step 4

If you fail to find out the missing photos in this iTunes backup, you can repeat the steps above to scan another iTunes backup. If you still failed to recover them, this means those photos are not included in iTunes backup, you can read on to get them back with iCloud backup or move to Solution 5 to recover lost iPhone photos without backup.

Method 2: Restore Your iPhone iPad from iCloud Backup

Step 1: Download, install and run PhoneRescue for iOS on your PC or Mac computer, then connect your iPhone or iPad to computer with its USB cable.

Step 2: On Home of PhoneRescue for iOS, select Recover from iCloud and then click the right arrow button to go next step.

Fix “iPhone Photos Disappeared/Missing” by Restoring with iCloud Backup – Step 2

Fix “iPhone Photos Disappeared/Missing” by Restoring with iCloud Backup – Step 2

Step 3: Input your Apple ID and password, and then log in.

Fix “iPhone Photos Disappeared/Missing” by Restoring with iCloud Backup – Step 3

Fix “iPhone Photos Disappeared/Missing” by Restoring with iCloud Backup – Step 3

Step 4: Select the right iCloud backup, click the Download button, select Photos and other file types you want to retrieve, and click OK button to start downloading this backup. When the download finished, click the right arrow to scan this iCloud backup. The download time varies from your backup’s size and network’s speed.

Fix “iPhone Photos Disappeared/Missing” by Restoring with iCloud Backup – Step 4

Fix “iPhone Photos Disappeared/Missing” by Restoring with iCloud Backup – Step 4

Step 5: Preview these photos backed up in iCloud backup, select the photos you want to recover, and then click To Computer or To Device button to recover them to the computer or iPhone iPad’s Photos App.

Fix “iPhone Photos Disappeared/Missing” by Restoring with iCloud Backup – Step 5

Fix “iPhone Photos Disappeared/Missing” by Restoring with iCloud Backup – Step 5

Solution 5: Recover Lost Photos without Backup

After trying all the solutions above, if you still fail to fix this data loss problem – photos disappeared from iPhone after update, here has the last way to try – recover lost iPhone photos without backup. Absolutely, you can’t make it directly without outside help. Just like we mentioned above, the iPhone iPad backup extractor – PhoneRescue for iOS also can work as an iOS data recovery tool to recover deleted or lost photos on iPhone iPad without backup.

Next, we will show you how to recover lost photos on iPhone iPad without backup.

Step 1. Go to the PhoneRescue download page, then choose iOS Data Recovery to download it on your Mac/PC computer.

Step 2. Run PhoneRescue for iOS > Connect your iPhone iPad to computer with USB cable > Select Recover from iOS > Click right arrow button to go next step.

How to Recover Lost Photos After iOS 13/12 Update – Step 2

How to Recover Lost Photos After iOS 13/12 Update – Step 2

Step 3. Select Photos and Thumbnails > Click OK button.

How to Recover Lost Photos After iOS 13/12 Update – Step 3

How to Recover Lost Photos After iOS 13/12 Update – Step 3

Step 4. Preview the deleted but not overwritten photos on your iPhone > Select the photos you want to retrieve > Click To Device or To Computer button to recover lost photos. To Device button will get lost or missing photos directly back to iPhone iPad’s Photos App. To Computer button will recover lost iPhone or iPad photos to your PC or Mac computer.

How to Recover Lost Photos After iOS 13/12 Update – Step 4

How to Recover Lost Photos After iOS 13/12 Update – Step 4

Except for photos, if you also find other iOS data disappeared or lost after iOS update, like Contacts, Messages, Notes, Bookmarks, Music, even everything, you can follow the guides below to get them back.

The Bottom Line

That’s all for how to recover lost photos after iOS 13 or iOS 12 update. If you like this guide, please share it to help more people. If you have any better ideas to get back lost photos, just share it in the comment section.

iMobie

Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.