How to Fix iPhone Contacts Disappeared After iOS 11/10 Update

"My iPhone contacts disappeared after iOS 11 update. I can check all contacts are in my iCloud at iCloud.com, but not appear in my iPhone 6. How can I get back them?" - one iPhone user said recently after installing iOS 11.”

You might have found that all of your contacts disappeared from your iPhone after you install iOS 11 or upcoming iOS updates, on your iPhone. Actually, it’s one of common iOS problems you may meet after you update to new iOS operating system, no matter iOS 10.3.3 or iOS 11. In this post, we tell you some basic tips that you can have a try to retrieve your disappeared contacts from your iPhone, suitable for most of iPhone models, including iPhone X/8/7/6s/6/SE and iPhone 5/5s/5c/4/4s.

Also Read: How to Recover Contacts from Broken iPhone >

4 Tips to Get Back Disappeared Contacts on iPhone

1. Check whether your contacts are stored in iCloud by login iCloud.com. If you make sure all of them are there, just try the tips below.

Unlock iPhone, go to Setting > iCloud, check whether the account you are logging in is correct, and make sure you have turn on the item "Contacts". 

If the item is turned on and you have logged in with the correct account, you can try toggle "Contact" off and then on again. If it ask you to delete contacts on iPhone, just do it because you have backed up contacts to iCloud.

If you want to manage your iCloud contacts, you can consider the wonderful iOS contents management tool – AnyTrans, which also does great in managing iCloud data. With it, you can delete multiple or all contacts from iCloud at once, and also can export them to computer with CSV or VCF format, and even can transfer contacts from one iCloud account to another account. More than anything, the iCloud management functions are totally free. Manage your iCloud contacts now >

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2. A Restart or Force Restart may be helpful.

You can try to restart your iPhone by turning off and on your device. Or force restart your iPhone by holding on both "Home" and "Power" button (for iPhone 7 users, please press “Home” button and “Volume down” button) for a few seconds and then turn on your device, which some users said helpful to get back the disappeared contacts from iPhone after iOS 10.3.3 or iOS 11 update.

3. Restore your iPhone with iTunes/iCloud backup.

If you’re used to backing up iPhone with iTunes, there is much chance that you’ll get back lost contacts by simply restoring from backup. If you are not sure about whether your iPhone backup contains the contacts you are searching, you can use AnyTrans, which in this post can be called an iPhone backup viewer. After downloading it, you can easily access iPhone backup and extract contacts from backup.

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4. Use third-part software to get back disappeared contacts without backup.

Sometimes when contacts disappeared form your iPhone and you have no iPhone backup, you can try to retrieve lost contacts directly from iPhone by using some data recovery tool, like PhoneRescue. PhoneRescue is a professional iOS & Android data recovery, PhoneRescue - iOS data recovery is one of the most reliable iOS data recovery tools, it can scan your iPhone and search whether there are some contacts that you can recover. And if there are, you can preview the detail, put them back to iPhone directly and extract contacts as VCF or CSV to computer. Besides contacts, it also supports recovering other 20+ types of data like messages, photos, notes, videos, etc.

Now, download PhoneRescue (choose Download for iOS) to your computer and follow steps below to get your lost contacts back to your iPhone

Step 1. Install and run PhoneRescue on your Mac or PC computer, and connect your iPhone with USB cable.

Step 2. Select Contacts and click on Open to let PhoneRescue scan this type of data on your iPhone.

Step 3. You can select “Only list deleted”. The deleted items will be show in red, and the existed items will be show in green. Select the items you want to recover and click the Recover button to recover selected contacts to your iPhone or computer.

As we mentioned in Step 3, the existed contacts on your iPhone will be listed as well, so you can also extract existed iPhone contacts to your computer as CSV or VCF. Just select the contacts you need, click Gear button to set export path and format, finally click on Recover to Computer button to extract iPhone contacts.

For any other iPhone disappeared data, such as messages, photos, videos, music, Line messages, etc. after iOS update, PhoneRescue is also good at getting them back for you.

The Bottom Line

You are welcomed to share your idea about how to fix iPhone contacts disappeared problem on the comment section below. And of course, you can also discuss your iOS 11 problems here.