How to Fix iPhone Contacts Disappeared after iOS 9 or iOS 10 Update


iPhone contacts disappeared accidentally after iOS 9/10/10.1 update? This post gives your 4 tips to get back missing contacts on iPhone.


Oct. 31, 2016


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AnyTrans – Tool to Get Back Your Disappeared Contacts from iPhone Backup

AnyTrans – iTunes Backup Contacts Viewer

Download AnyTrans to view whether there are some disappeared iPhone contacts on your iTunes backup and iCloud backup after reading this post.

"My iPhone contacts disappeared after iOS 10 update. I can check all contacts are in my iCloud at, but not appear in my iPhone 6. How can I get back them?" - one iPhone user said recently after installing iOS 10 final version.

You might have found that all of your contacts disappeared from your iPhone after you install new iOS 10 or upcoming iOS updates, such as iOS 10.0.2 and iOS 10.1, on your iPhone. Actually, it’s one of common iOS problems you may meet after you update to new iOS operating system, no matter iOS 7/8/9 or iOS 10. In this post, we tell you some basic tips that you can have a try to retrieve your disappeared contacts from your iPhone, suitable for most of iPhone models, including iPhone 7/SE/6/6s and iPhone 5/5s/5c/4/4s.

Also Read: How to Recover Contacts from Broken iPhone >

4 Tips to Get Back Disappeared Contacts on iPhone

1. Check whether your contacts are stored in iCloud by login If you make sure all of them are there, just try the tips below.

Unlock iPhone, go to Setting > iCloud, check whether the account you are logging in is correct, and make sure you have turn on the item "Contacts". 

If the item is turned on and you have logged in with the correct account, you can try toggle "Contact" off and then on again. If it ask you to delete contacts on iPhone, just do it because you have backed up contacts to iCloud.

You May Like: How to Access iCloud Contacts

2. A Restart or Force Restart may be helpful.

You can try to restart your iPhone by turning off and on your device. Or force restart your iPhone by holding on both "Home" and "Power" buttons for a few seconds and then turn on your device, which some users said helpful to get back the disappeared contacts from iPhone after iOS 9 update.

3. Restore your iPhone with iTunes/iCloud backup.

If you’re used to backing up iPhone with iTunes, there is much chance that you’ll get back lost contacts by simply restoring from backup. If you are not sure about whether your iPhone backup contains the contacts you are searching, you can use AnyTrans, which in this post can be called an iPhone backup viewer. After downloading it, you can easily access iPhone backup and extract contacts from backup.

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4. Use third-part software to get back disappeared contacts without backup.

Sometimes when contacts disappeared form your iPhone and you have no iPhone backup, you can try to retrieve lost contacts directly from iPhone by using some iPhone data recovery tool. Take PhoneRescue for example, it can scan your iPhone and search whether there are some contacts that you can recover. And if there are, you can preview the detail and extract contacts as VCF or CSV.

Related Tutorial: Recover Deleted Contacts iPhone

The Bottom Line

You are welcomed to share your idea about how to fix iPhone contacts disappeared problem on the comment section below. And of course, you can also discuss your iOS 10 problems here.

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