iPhone text messages, iMessages disappeared by accident? Read this post to know why the messages gone, and how to get back your missing message conversations from iPhone with ease in minutes. Besides, this post also gives you methods to avoid this happen again.
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Question: “I found some text messages and iMessages disappeared from my iPhone 7 after update to iOS 11.4, which is something important from my girlfriend. I’ve tried some fixes, hard restart my iPhone, reset network setting and iMessages on/off, but still cannot get back the missing messages and attached pictures. So how can I get them back, is there some methods to fix the iPhone deleting text message error?”
–User from Apple Communities
Just like the user from Apple Community, you may found your iPhone SMS, iMessages and messages attachments (including pictures and videos) accidentally disappearing from your iPhone due to some reasons, such as updating to new iOS, restoring your iPhone and sync with iTunes. Sometimes, you can easily get back these missing messages on your iPhone by simply resetting or restarting. Sometimes, you couldn’t.
Therefore, you may ask and wonder, “why did my iPhone delete all my messages”, “why did my messages disappear from iPhone”, and “how to fix iPhone messages disappearing”. If you have these questions, this guide may help you out.
All the users who are stuck on this messages disappeared from iPhone 7/6s/6/5 problem claimed that they didn’t delete any iPhone message manually, and iPhone deleted or erased messages by itself, but they may have made some other operations that make cause data loss, like update to new iOS version, restore iPhone, sync iPhone with iTunes, etc. They are the common reasons that make your iPhone messages/iMessages disappearing from inbox.
Your iPhone messages also may be deleted or erased due to an uncommon reason – your message history only keeps in 30 days or 1 year instead of forever. If it is “keeps in 30 days or 1 year”, when it reaches, your iPhone deletes messages by itself. This also makes your iPhone messages/iMessages disappearing.
If you are not sure how long your iPhone keeps message history, you can check with steps: Setting > Messages > Messages History > See how long it is now. If it is not “Forever”, it is the reason why your iPhone deleting text messages automatically.
Getting iPhone messages deleted or lost always drives us crazy, especially, it is not deleted by us, and it just disappeared from our iPhone. And here we will offer you 3 methods to get back deleted or disappeared iPhone messages. According to your situation, and select the method suits for you.
If you have made an iTunes backup, and make sure that your missing messages and attachments are included in this iTunes backup, restoring your iPhone is the best choice to retrieve deleted iPhone messages/iMessages. However, you know, during the process of restoring iPhone with iTunes, you never know what files included in this backup, and what files will return to your iPhone, unless you restore the whole backup to iPhone.
To help you find the right backup and get back the missing iPhone messages, before performing restoring on your iPhone, you can scan your iTunes backup with PhoneRescue for iOS, which can be used as one of best iPhone backup extractor to preview iTunes and iCloud backup files without restoring iDevice. This allows you to check if this backup contains the missing messages, and preview those disappeared messages before recovering them, then restore these messages directly back to your iPhone’s Messages App. Next, follow us to find out these disappeared messages.
Step 1 Download Free Trial of PhoneRescue for iOS on your Mac/PC computer > Install and run it.
Step 2 Connect your device to the computer > Choose Recover from iTunes Backup mode > Click Right Arrow to continue.
Fix “iPhone Keeps Deleting Messages”: Restore iPhone with iTunes Backup – Step 2
Step 3 Select the backup you plan to restore, click button to scan this backup.
Fix “iPhone Keeps Deleting Messages”: Restore iPhone with iTunes Backup – Step 3
Step 4 Select Messages and other types of iOS content you want to preview, and click OK to scan your iTunes backup.
Fix “iPhone Keeps Deleting Messages”: Restore iPhone with iTunes Backup – Step 4
Step 5 Preview the messages and attachments in the iTunes backup, if you are sure the deleted or missing messages are included in this backup, you can click To iPhone button to restore selected messages back to iPhone’s Messages App directly, or click To Computer button to export selected messages to computer.
Fix “iPhone Messages Gone”: Restore iPhone with iTunes Backup – Step 5
If you fail to find deleted messages in this iTunes backup, you can repeat the steps above to scan another iTunes backup, or try other methods followed.
Fix “iPhone Messages Disappeared” – Check Last iCloud Backup
If you fail to restore deleted or missing iPhone messages from iTunes backup, you can check your iPhone and see when your last iCloud backup was created. To check the create date of last iCloud backup with steps below:
On your iPhone, go to Settings > Apple ID > iCloud > iCloud Backup > Check the create date of last back below Back Up Now.
If you do have an available iCloud backup, and you think this backup may contain the deleted or missing iPhone messages, you can follow us to scan your iCloud backup and preview whether if this iCloud backup does contain the missing messages you want to recover. After all, during restoring iPhone iPad with iCloud backup, you never know what files will be backed to your iPhone unless the whole process is finished.
When it comes to download iCloud backup or view iCloud backup files, you know, it is not supported by Apple, you have to use some third-party tools like iCloud backup extractor tool. iMobie PhoneRescue for iOS is the tool like this, which can work as an iCloud backup extractor to scan iCloud backup without restoring iDevice, and allows you to preview iCloud backup files and selectively extract what you like to iPhone or computer. Next, we will show you how to preview messages in iCloud backup without restoring iDevice, and how to get them back.
Step 1 Download Free Trial of PhoneRescue for iOS on your Mac/PC computer > Install and launch it.
Step 2 Connect your iPhone to the computer > Select Recover from iCloud mode > Click Right Arrow to continue.
Step 3 Sign in iCloud with your Apple ID and password > Click button. (Note: PhoneRescue for iOS is developed by an Apple verified developer, and it also has the secure certification of McAfee and Norton, therefore, your privacy is protected, and your data is also 100% safe.)
Fix “Messages/iMessages Disappeared from iPhone”: Restore iPhone with iCloud Backup – Step 3
Step 4 Select the backup possible contains the messages you want to retrieve > Click Download button > Select Messages category > Click OK button.
Fix “Messages/iMessages Disappeared from iPhone”: Restore iPhone with iCloud Backup – Step 4
Step 5 Preview the messages and messages attachments backed up in iCloud backup. If you find the deleted, missing or disappeared messages in iCloud backup, click To iPhone button to get the selected messages back to iPhone’s Messages App directly, or To Computer button to export them to PC or Mac computer.
Fix “Messages/iMessages Disappeared from iPhone”: Restore iPhone with iCloud Backup – Step 5
If you didn’t find the disappeared messages in the iCloud backup, you can do these steps again to scan another iCloud backup and find the missing messages. After trying these, if you still fail to find the deleted iPhone messages, you can try with the last method below.
You know, almost all the Apple specialists told you that you can never recover deleted iPhone photos, messages or other files if you haven’t created iTunes or iCloud backup. So when facing this tough problem – iPhone messages disappeared, deleted or erased without any backup, normally, can you get them back?
In fact, you still have chance to get back deleted iPhone files even if you haven’t any backup, but you have to use some iPhone data recovery tools like PhoneRescue for iOS, which can scan your iPhone and list all the deleted or missing files (only if they have not overwritten), and allows you to preview these files before getting them back to iDevice. Therefore, to get back disappeared or missing iPhone messages, you just need to follow us to scan your iPhone with PhoneRescue for iOS and see if these messages are overwritten or not.
Step 1 Download Free Trial of PhoneRescue for iOS on your PC/Mac computer > Launch it.
Step 2 Connect your iPhone to the computer > Click Recover from iOS Device mode > Click on Right Arrow to proceed.
Fix “iPhone Messages Disappeared”: Get Back Disappeared Messages without Backups – Step 2
Step 3 Preview the deleted/missing messages or messages attachments on your iPhone > Select the messages you want to recover > Click To iPhone or To Computer button to restore them. To iPhone button will help you restore deleted messages directly back to iPhone’s Message App, and To Computer button will help you export disappeared messages to PC/Mac computer.
Fix “iPhone Messages Disappeared”: Get Back Disappeared Messages without Backups – Step 3
If you find your iPhone messages disappeared after iOS 11/10/9/8 update, it means iOS update caused this problem, and you may also lose other iOS data during updating to new iOS, like photos, notes, contacts, etc. Here are some related posts you may like:
We’ve talked about why messages disappearing and how to find back the missing messages from your iPhone. Then next, you are suggested to do something to avoid this happen again, preventing messages from automatic deletion or missing without reasons.
1. Back Up Your iPhone or Messages Before Syncing, Restoring or Updating to New iOS
If you got your iPhone messages disappeared or missing this time, due to you did update your iPhone to new iOS, like iOS 11.4 or iOS 10, restore your iPhone, or make a sync with iTunes. Without doubt, next time when you plan to perform these on your iPhone, make a full backup of your iPhone firstly, or regularly back up your iPhone messages to computer for backup. These backups will be a great helper when necessary.
2. Save Message History as Forever Instead of 1 Month or 1 Year
If your iPhone kept messages in 30 days or 1 year, this made your iPhone messages missing, check your iPhone’s setting and ensure the Messages History keeps forever. By the way, the messages won’t take up too much storage on your iPhone, normally, they only take up dozens of MBs. If you are working with a 16 GB or 32 GB iPhone, you can spare more storage by reading this guide: 10 Methods to Free Up Space on iPhone >
3. Back Up Your iPhone Regularly In Case Of Any Unexpected Data Loss
Except restoring, syncing or updating will make your iPhone messages disappeared, some other inexplicable reasons also can lead to this problem. For example, one of our users told us, he just restarted his iPhone, and then all his messages disappeared from iPhone. He didn’t know why, we also can’t explain what makes it happen.
This situation is not rare, and other strange reasons that we haven’t seen may also make you lose iPhone messages. To prevent any unexpected data loss, we strongly suggest that you should back up your iPhone regularly, and back up your iPhone with iTunes and iCloud, instead of either of them. By the way, turn on iCloud Back Up, it will backup your iPhone automatically when it is connected to Wi-Fi and power source.
It would be a disaster that messages disappearing from iPhone, no matter iPhone X/8/7/6/6s/SE or 5/5s/4/4s, especially when the message conversations contain some important and valuable information, such as password and treasure family videos. So, act fast once you found your iPhone messages/iMessage disappeared. And as you can see from above.
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