How to Fix Issue about iPhone Text Messages iMessages and Attachments Disappeared


Messages disappearing from iPhone 7/6/6s or iPad iPod touch? Don’t worry. Read on this post to get back your missing messages, even if you have no iTunes or iCloud backup.


Dec. 15, 2016


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PhoneRescue – Easily Retrieve Disappeared Messages from iPhone 6/6s/5s/4s

PhoneRescue - Best iPhone Messages Recovery

Download PhoneRescue to help you get back disappeared text messages from iPhone or iPhone backup, compatible with iOS 10/9/8/7/6/5.

Question: "I found some text messages disappearing from my iPhone 6 after update to iOS 10.2, and also lost some attachments pictures. I have tried some fixes, such as hard restart my iPhone, reset network setting and iMessages on/off, but still cannot get back the missing messages and attached pictures, which is something important from my girlfriend, so how can I retrieve them back, is there some methods to fix this message problem?"

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Some of your iPhone SMS, iMessages and messages attachments (including pictures and videos) may accidentally disappear from your iPhone due to some reasons, such as updating to new iOS, restoring your iPhone and sync with iTunes. Sometimes, you can easily get back these missing messages on your iPhone by simply resetting or restarting. However, most of users who encountered in this trouble couldn’t. So what if we drop into this messages problem?

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How to Get Back Disappeared Messages from iPhone

Part 1. If You Have iPhone Backup

If you make sure that your missing messages and attachments are backed up to iCloud or iTunes, restoring your iPhone is the best choice to retrieve deleted messages. However, in this method, you may erase other data on iPhone, because the backup will replace almost all of the data on your iPhone. Therefore, it would be better if you could preview messages on backup and get back only the disappeared messages instead of all of the data on iCloud or iTunes.

Luckily, there are some iPhone backup extractor tools, such as AnyTrans, which you can use to view and extract text messages and attachments on iPhone backup. You can follow the steps below to use AnyTrans free trial to view messages on iPhone backup.

Step 1. Download and install AnyTrans on computer.

Step 2. Install and run AnyTrans > Click Backups icon > Preview all backups and select any backup to view the contents in it.

Access iPhone Backup with AnyTrans

Access iPhone Backup with AnyTrans

Step 3. Click "Message" to view messages that you backed up to iTunes, you may find your disappeared messages here.

View Messages on iPhone Backup with AnyTrans

View Messages on iPhone Backup with AnyTrans

You can extract messages history to your computer by clicking "To computer " button at top-right corner, and save them to printable format, including TXT, HTML or PDF.

Part 2. If You Have No Available Backup

You may have no iPhone backup. So the method in the part 1 doesn’t work. Don’t worry! You still have chance to get back some of your disappeared messages.  By using PhoneRescue – iOS data recovery, you can scan whether there are some disappeared messages on iPhone, and if you find some missing items, you can extract them to computer. Read detail about how to retrieve messages from iPhone without backup.

Retrieve Disappeared Messages on iPhone without Backup

Retrieve Disappeared Messages on iPhone without Backup

Note: After updating to iOS 10.2 on your iPhone iPad, you may get some other iOS problems, such as iMessages not working. Don’t forget to check out our guide about most common iOS 10 issues and related solutions.

The Bottom Line

Messages disappearing on iPhone 7/6/6s/SE or 5/5s/4/4s would be a disaster if the messages contain some important and valuable information, such as password and treasure family videos. If you have some good solutions to get back missing data on iPhone, please share it on the comment section below. Of course, problems are also welcomed here. 

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