How to Fix iPhone Quick Start not Working Issue

If you realized that the iPhone Quick Start feature is not working while setting up a new device, the following guide should help you resolve the issue so you can use your current device to set up your new iOS based device. Read on to learn the solutions that will help fix the issue.

Joy Taylor Last Updated: Oct. 26, 2020

You may just get a new iPhone 12, and want to transfer data from the old iPhone to the new one. Quick Start is a feature offered by Apple to help you set up your new iOS device using your current iOS device. The only requirement to use the feature is that both of your devices need to be running iOS 11 or later. As long as you meet the requirement, you can use your current device to easily set up the new device. While that sounds all good and smooth, the iOS 11 Quick Start is not working that good for some users and they complain:

I would like to use the Quick Start to transfer my data from old iphone to the new iphone but FAIL! The two iPhone must be iOS 11 or same version like IOS 11.2.2?

If you’re one of the users not being able to get the QuickStart feature to work on your iPhone, don’t worry. Here we will introduce the QuickStart and some useful ways to fix the iOS Quick Start not working issue on your device. Hope it can help you sort out the issue. Let’s check it out.

How to Use Quick Start on iPhone

Firstly, here are the steps that you can quick start your iPhone:

  1. Turn on your new device and place it near the old one. The QuickStart screen appears on your old iPhone, and choose the option to set up the new iPhone using your Apple ID.
  2. Then tap Continue. An animation will appear on your new iPhone, center the animation in the viewfinder. Wait for a message that says Finish on New [Device] and enter your password.
  3. Next, follow the instructions to set up Face ID or Touch ID on the new iPhone. After this process, you can choose to restore apps, data, and settings from your iCloud backup, or update your old iPhone’s backup and then restore it.
  1. Please make sure that Bluetooth is turned on in the first step.
  2. If you want to update the backup on the old iPhone, make sure that Wi-Fi is enabled on your device.

Method 1. Ensure Both of Your iPhones Working on iOS 11 or Later

As we mentioned at the beginning of the post, both of your iPhones must be using iOS 11 or later. If your device happens to be on iOS 10 or any older version, you will face the Apple QuickStart not working issue on your device.

To overcome the issue, you need to do nothing but just update the iOS version on your iPhone. Head to Settings > General > Software Update and tap on Download and Install to install the latest iOS version on your device.

Fix iPhone Quick Start not Working

Fix iPhone Quick Start not Working

Once your device is updated with the latest version of iOS, try using the QuickStart feature and it should work this time.

Method 2. Enable Bluetooth on Your iPhones

The QuickStart feature uses Bluetooth to allow transmission of your contents and if Bluetooth is turned off on your device, the feature will not work. The easiest way to get around the issue is to simply enable Bluetooth on your devices and you will be good to go.

  1. Turn on Bluetooth by heading to Settings
  2. Bluetooth and turning the toggle to the ON position.

You will see the Bluetooth icon on your device confirming it has been successfully enabled on your device.

Fix iPhone Quick Start not Working

Fix iPhone Quick Start not Working

After enabling Bluetooth, try setting up your new device using QuickStart and it should work this time.

Method 3. Restart Both of Your iPhones

If your iPhone Quick Start is still not working, you may want to try restarting both of your devices to see if that helps resolve the issue. Restarting your device helps resolve many other issues and should help in your issue, too.

  • For iPhone 11/X /XS (Max)/XR: Hold the Side button and either volume button> A slider appears > Drag the slider to turn off your device > Hold the Side button again to turn on.
  • For iPhone 8 or earlier: Hold the Top (or Side) button> A slider appears > Drag the slider to turn off your device > Hold the Top (or Side) button again until to turn on.

Your iPhones have all started and you should be able to use the QuickStart feature now.

Method 4. Set up New iPhone Using the Third-party Tool

If you need to find an easier and useful way to fix Quick Start Not Working, here we recommend a tool to help you out. AnyTrans can help you transfer data selectively or wholly from old iPhone to new iPhone. Here are some features of AnyTrans:

  • No need to use iTunes or iCloud, saving you from many troubles.
  • One-click to transfer all data from an old iPhone to a new iPhone.
  • Super fast transferring speed, greatly save your time.
  • Unlike iTunes or iCloud, no data loss risk.

Now, Free Download AnyTrans, and then follow the steps below to transfer everything from iPhone to iPhone wholly or selectively.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1. Install AnyTrans on your computer > Open it and connect your iPhones to the computer via USB cables > Choose “Phone Switcher” > Click on “Phone to iPhone” mode.

Choose Phone to iPhone on Phone Switcher

Choose Phone to iPhone on Phone Switcher

Step 2. Select the source device and target device > Click the “Next” button to continue.

Confirm the Source iPhone and the Target iPhone

Confirm the Source iPhone and the Target iPhone

Step 3. Select the file categories you want to transfer > Click the “Next” button to start transferring data from old iPhone to new iPhone.

Select the File Categories to Transfer

Select the File Categories to Transfer

Method 5. Quick Fix iPhone QuickStart Feature Not Working via AnyFix

QuickStart stops working is really annoying. Fortunately, it can be fixed through the methods mentioned above. However, some iPhone users have reported they were still stuck in the Not Working problem even followed the solutions above. Well, it happens sometimes. In the following section, we’ll introduce a specialized iOS issue troubleshoot tool, AnyFix, which committees to solving Apple system & iTunes problems. It supports to fix over 130 system problems as over 200 iTunes issues can be solved as well. QuickStart issue is included. The following steps are leading a clear tutorial to solve this typical problem.

Step 1. Download AnyFix and open it on your computer > Click on the System Repair on the top.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

How to Fix QuickStart Not Working on iPhone via AnyFix

How to Fix QuickStart Not Working on iPhone via AnyFix

Step 2. On the top section you can choose the 50+ iPhone Problems > and then click on the Start Now to go on.

To Fix QuickStart Not Working via AnyFix

To Fix QuickStart Not Working via AnyFix

Step 3.  Even there are 3 repair modes you can choose, we recommend the Standard Repair to start the fix which won’t risk data loss.

Choose the Standard Repair to Fix QuickStart Not Working via AnyFix

Choose the Standard Repair to Fix QuickStart Not Working via AnyFix

Step 4.  Click on the Fix Now to continue after it finished the firmware download. Also, you need to put your iOS device into Recovery Mode.

Download A New Firmware on Computer to Fix the Problem via AnyFix

Download A New Firmware on Computer to Fix the Problem via AnyFix

Step 5. Once the repair journey finished, you will get out of the QuickStart Not Working issue on iPhone.

How to Fix iPhone QuickStart Not Working Issue via AnyFix

How to Fix iPhone QuickStart Not Working Issue via AnyFix

Method 6. Contact Apple Support to Get Help

If none of the above methods worked for you, you are advised to reach out to Apple Support and let them figure out the issue for you. Maybe there’s something wrong with your device and the Apple representatives will be able to help you out.

More information about how you can reach out to the Apple Support team and how they can help you is available on their official website so make sure to check it out.

The Bottom Line

Quick Start is indeed a nice feature and helps quickly set up your new device. The problem arises when it stops working but our methods above should help you get rid of the issue on your device and you will be able to use the feature smoothly.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.