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The new version of Mac OS X, the El Capitan will be released earlier than normal on this Sept. 30, which keeps the same overall look as OS X Yosemite, but comes with a handful of new features. This is a good news for Apple users because they can enjoy both the new OS X and iOS 9 this September, which work seamlessly just as Yosemite and iOS 8 last year.
Every new update comes with new issues. Just as the early release of iOS 9 that brings many problems to iPhone iPad users, the El Capitan is no exception. In this article we will look at the most common problems with El Capitan, including problems with Wi-Fi, VPN issues, problems with printer, etc.
Direct to release a new operating system which run on the Apple server is always very large. So do not be surprised if the download is slow or even temporarily stops. A day or two later it should run much faster.
And you can try to use a wired Ethernet connection that may fix most of the issues. Generally speaking, a hardwired connection is a lot more reliable than a wireless connection, so it’s always best to opt for Ethernet whenever you can. For newer Retina MacBook Pros and MacBook Airs don’t have Ethernet ports, try to get adapters that allow you to plug in an Ethernet cable into one of the Thunderbolt ports.
If you have no idea of how to upgrade to Mac OS X El Capitan, here is how: Go to App Store to download Mac OS X El Capitan > After Mac OS X El Capitan downloaded, the El Capitan installer will open automatically > Click Continue and follow the onscreen instructions.
Some Mac users have found that Mail app behaves strange after updating to OS X El Capitan particularly with Exchange and Gmail accounts. Since the launch of Mac Mavericks both Gmail and exchange accounts are not working correctly in the native mail app client. Follow the steps to fix the El Capitan Gmail bug in mail app.
Nothing can be more frustrating than turning on your Mac but only to find that it won’t start up. Instead of seeing the Finder, you see a blue or gray screen, an icon of a broken folder, a kernel panic, a flashing question mark, or a computer that just sits there. Many MacBook users maybe encounter MacBook pro is slow to start up El Capitan. And even though choosing restarting option, Mac won’t restart, either. In these situations, you can take the following steps.
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Mac OS X security by default does not allow all .app extensions to be installed. When there is an error message “Downloaded .app is damaged and can’t be opened” pops up, sometimes this is just a security issue that can be corrected.
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Many users report that the VPN on their Mac OS X are not working or connecting when using El Capitan. If you are unlucky and struck in the same situation, you can try the following method to figure out the El Capitan VPN issue with Mac built-in VPN client. Now follow us to fix it with steps below:
1. Launch System Preferences App from Launchpad > Select Network on System Preferences Window.
2. Click “+”button to add new network > Select the interface (VPN) > Select VPN type (PPTP for mine) > Name your new network > Click Create.
4.Fill in the information about your VPN: Keep Configuration stay at Default state (step 1) > Input the address of your VPN server (step 2) > Input the Account number or name of your VPN (step 3) > Set Encryption to Automatic (128 bit ot 40 bit)(step 4) > Click Authentication Settings to enter User Authentication page and then input your VPN’s password (step 5)> Click OK to confirm it.
6.Click Advanced button (step 6) > Check the box next “Send all traffic over VPN connection” > Click OK.
7. Click Apply (step 7) > Connect.
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After updating to OS X El Capitan, you may have trouble that Wi-Fi is disconnected when Mac goes to sleep. It’s hard to offer a single solution to the El Capitan Wi-Fi issues. You should start a Time Machine backup before you trying the solutions in the following.
1. Go to Finder > Click on the File menu > Select New Finder Window > Click on your Mac’s icon.
2. Open Macintosh HD > Open Library > Click Preferences > Find the file called “com.apple.Bluetooth.plist“.
3 .Move it to your desktop > Remove it from the Preferences folder by dragging it into the Trash. The Mac will tell you that Finder wants to make changes. Type your password to allow this.
1. From the OS X Finder, hit Command+Shift+G and type in:/Library/Preferences/SystemConfiguration/
2. Within this folder select the following files:
3. Backup the folder “SystemConfiguration” by copying it to your Desktop.
4. Delete the folder as it sits in /Library/Preferences.
1. Try factory resetting (via routers administration panel) or turning your router on and off again.
2. Or access your routers administration panel and try these things:
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Many times, on Mac OS X El Capitan, you will also encounter that Mac Internet or Wi-Fi is very slow, and Wi-Fi is connected but no internet at all. Firstly, you should check the speed is using your ISP (Internet Service Provider) to look in your modem or router configuration, as it will often display the actual connected line speed which indicates the maximum that you should be able achieve on the DSL line and with your subscription.
WiFi rarely achieves the speeds that a cable can due to signal loss, congestion and attenuation, not to mention the proliferation of Wi-Fi hotspots configured to use the same radio frequencies, which inevitably causes the available bandwidth to decrease massively.
If you need to use Wi-Fi for some reason, you should make sure that the Router is in the best possible position with no obstructions. Move the router to a central position in the house (or near where you intend to use it most frequently). Try power cycling both your modem and router.
This is a common sense advice, if you really want the fastest Internet then you need to arrange a suitable premium package with your Internet Service Provider. Check with your existing ISP if you’re eligible for an upgrade, or whether you can change your existing package to a faster one. Otherwise, change to another ISP for some special introductory offers and discounts.
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When you forgot the password and you can’t use OS X, you will need to use the new Recovery with following steps:
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Sometimes, on El Capitan, Mac mail is not working or responding. If Mac mail can’t send an email, or is slow to download messages, the first thing you should do is to verify that you have your email client configured properly. Below are the SMTP SSL and Non-SSL settings. you should use one of the following:
Then follow the steps:
If your Mail upgrade is failed and the index is damaged you may need to move your Mail inbox to the desktop and try importing it.
If you encountered the Welcome to Mail message every time you open the Mail app, and don’t want to deal with it every time you open Mail. You can try a quick remedy to clear it.
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If you are experiencing problems with the sound output or input on your Mac computer, it’s possible that you may need to modify your computer’s sound settings, or update your Mac’s operating system.
If El Capitan DVD player not working, or the Eject button isn’t working:
If you try to print from your Mac OS X El Capitan, but the printer doesn’t appear in the Printer pop-up menu, or your Mac displays a message that software for your printer isn’t available, or El Capitan is unable to verify the printer on your network. For these El Capitan printer probelms, you can follow the steps to fix.
If you still have problem with your printer, you can try resetting the printer:
If something goes wrong on you Mac/Mac Mini/MacBook Air, like drives not appearing, Bluetooth problems, AirPort non connecting etc. These aren’t problems that simple resetting PRAM on Mac often works. This means system and device settings need to be put back in place.
Many users are suffering the Bluetooth accessories and connectivity problems with El Capitan. You may unable to get Bluetooth to connect properly and let all your stuff play together well and wirelessly.
Shut down your computer > Disconnect your Mac portable from its MagSafe connector > Remove the battery > Press and hold the power button for at least 5 seconds > Release the power button > Re-connect the battery > Reconnect the MagSafe connector > Turn your Mac on.
Shut down the computer > Connect the MagSafe power adapter to your Mac and to a power outlet > On the built-in keyboard, press the Shift-Control-Option keys and the power button at the same time > Release all the keys and the power button at the same time > Press the power button to turn on the computer.
Shut down the Mac > Disconnect the computer’s power cord > Wait fifteen seconds > Attach the computer’s power cord > Wait five seconds, then press the power button to turn on the computer.
A number of users have some problems with the Notification Center, primarily El Capitan forgetting the preference settings after a reboot, or notification center not working on Mac El Capitan. Here are the solutions from Apple Support Community.
1. Right click Finder from Dock > Select Go to Folder > Input /System/Library/Frameworks/NotificationCenter.framework/ > Click Go > Locate the file named NotificationCenter > Drag this file to the desktop > Open the Terminal application.
2. Copy and paste each line of these commands into the Terminal window, in order. Press return after each line:
cd `getconf DARWIN_USER_DIR`
rm -rf com.apple.notificationcenter
killall usernoted; killall NotificationCenter
3. Close the Terminal app > Restart your computer.
If you’re using the default settings on your Mac OS X El Capitan 10.11, every search means your local search terms and location are sent to Apple and 3rd parties (including Microsoft). Here is how to restore the privacy of Spotlight.
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One common OS X El Capitan problem is Mac boot issue, Mac El Capitan won’t boot, or El Capitan is slow to boot. If you are using a notebook, the easiest fix is to close the lid for 30 seconds and try again. This is temporary, but it will prevent you from holding the power button to force a restart.
Another way is to “disable sleep” so that the system remains stable. You can do this with a tiny app named Caffeine, which prevents your Mac from automatically going to sleep, and diming the screen.
Generally speaking, OS X El Capitan runs great on most new Macs, but you may not so luck if you are working on an old Mac. On an old Mac, El Capitan may be running slow. Many users are complaining about the sluggish and stutter experience of the El Capitan on their old model Macs. Why is your Mac running slow? The reason for that can be due to a variety of issues, and having too much junk files like Internet caches, cookies, system or user cache files is one of the greatest causes.
It can be a energy-consuming task to find out the junk file from your Mac. So you can use a nice and trustworthy Mac cleaning tool like MacClean to locate & remove all Internet junk, system junk, user junk, application junk, and more from your Mac quickly.
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Some users find that their MacBook Air/Pro battery drains fast after updating to OS X El Capitan. Here is part of fixes to solve the battery issues with El Capitan, for more information, please refer to Top Tips to Extend Battery Life on Mac El Capitan.
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As Apple says Spotlight gets smarter in El Capitan, delivering results for weather, sports, stocks, web video, and transit information. This feature however causes a new concern about OS X’s search feature. If you want to keep your privacy from leaks, you can just switch this feature off.
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After updating to El Capitan, some Mac users have also complained about the web browser problems, such as Safari is extremely slow on El Capitan, Safari won’t open or launch on El Capitan, etc. as well as others related to Chrome and Firefox. Here are some quick fixes.
You know, the new Find My Friends widget comes to Notification Center now. To use this feature, you just need to add it to Today view: Click Edit in Today view > Select Find My Friends from items list > Click “+” to add. However, some users report that there is no Find My Friends widget in items list, just like this user:
I have a late 2011 model Macbook Pro and I just upgraded to El Capitan. Many of the articles I have found online discuss the Find My Friends widget in the Notification Center. When I show Notification Center and click “edit”, I don’t see “Find My Friends” in the list of widgets I can add. What gives? Why is it missing?
– Mattlavinder from Apple Support Community
If you are stuck on the same problem, or find you can’t add Social or other widgets to Notification Center, you can try to fix it with the following steps:
Then you can go to Notification Center to select the widgets you like, you’ll find Find My Friends appear, and even more other items, like Social, Calculator, etc.
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After download El Capitan and install it, there may occur some problems related to Mac Finder app, such as Finder wants to make changes, asking for typing password, and Finder can’t open on El Capitan, or respond. For these two issues, you can take the following steps to fix it.
If you have any problem when updating your iPhone or iPad to iOS 9, like Wi-Fi not working, device stuck on “Slide to Upgrade” screen, iMessage issues, you can refer to the Potential Problems of iOS 9 Updating with Solutions >
To ensure you the most comfortable iPhone 6 (Plus) experience, we also present you the Top iPhone 6 (Plus) Tips & Tricks for all of those who are planning to upgrade to a brand-new iPhone.
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