How to Fix iMessage on Mac Not Working

Find iMessage on your Mac not working when you want to use it to send messages? Read this article to get some fixes of this issue.

Joy Taylor Last Updated: Apr. 22, 2020

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Q: Hi, my iMessage isn’t working on my MacBook. My ID is fine and the network is also good. I can sue iMessage and Facetime on my iPhone. What should I do?

——A user from Apple Communities

You know that iMessage is a chat and instant messaging service provided by Apple, which is considered a free alternative to text messages or SMS. With iMessage on your Mac, you can send unlimited messages to any Mac, iPhone, iPad and iPod user who uses iMessage. However, many users encountered the issue of Mac iMessage not working sometimes. Well, what is the mean of iMessage not working on Mac, it may stick on a display, it may receive messages, or it may say Not Delivered, etc. No matter which situation you may meet, you can try the following methods to see if they’re work for you.

Image Credit:

Image Credit:

Potential Fixes to iMessage Not Working on Mac

First of all, you need to check your network condition, if it’s working normally, then try out the following solutions one by one.

1) Check iMessage settings

Make sure that you haven’t disabled iMessage on your Mac. You can check it by launching iMessage, and going to Messages > Preference > Accounts, ensure that “Enable this account” is ticked or your status will be displayed as Offline.

How to Fix iMessage on Mac Not Working - 1

How to Fix iMessage on Mac Not Working – 1

2) Force quit iMessage and reopen it

Sometimes, iMessage app is just going to stuck, you can force quit it and reopen it to see if it works again.

3) Restart your computer

Restarting can solve lots of annoy issues, and it may work well with “iMessage on mac not working” case. So, turn off your computer, and turn on it to try again.

4) Sign out and sign back in

This is another solution you can have a try to fix “Mac iMessage not working” issue, and in most cases, it works well. Open iMessage and click on Preference, come to Accounts display, click on Sign Out and confirm it. After that, it’s better to wait for a while or just restart computer, then sign in with your Apple ID.

How to Fix iMessage on Mac Not Working - 1

How to Fix iMessage on Mac Not Working – 1

5) Update Your Mac

If problem remains, you can have a try on updating your Mac to the latest version to get the latest iMessage. Go to App Store to download and install the latest version.

Don’t Miss: How to Delete iMessages on Mac Permanently >

Bonus Tip: Export iPhone Messages to Computer in Readable Format

Sometimes, you may want to preserve some meaningful messages forever, or you may want to print messages for some reason. To do this, you can export messages from your iPhone to computer, well, how? In this part, we’re going to tell you how to export messages from iPhone to computer in some readable format. After that, you can check and print messages at any time. What you need is an iPhone transfer tool named AnyTrans. It has many outstanding features, like:

  • Enables you to export SMS messages and iMessages from iPhone to computer so that you can view them on computer directly.
  • Allows you to save iPhone text messages in PDF, TEXT or HTML format.
  • Besides messages, it also supports transferring other kinds of iOS data including photos, videos, songs, ringtones, notes, contacts, and more from iPhone to PC or Mac.

Here is a screenshot of AnyTrans on Mac:

Screenshot of AnyTrans on Mac

Screenshot of AnyTrans on Mac

For Mac users, here are more articles about how to optimize your Mac:

  1. How to Make Your Mac Run Faster >
  2. How to Clean Up Your Mac >
  3. 11 Methods to Speed Up Your Mac >

The Bottom Line

That’s all for how to fix “iMessage not working on Mac” issue, the methods have been listed above, and hope one of them can work for you. By the way, if you want to export text messages or iMessages from your iPhone to computer, no matter on Mac or PC, you can have a try on AnyTrans.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.