How to Fix “iTunes Could Not Connect to This iPhone. The Value is Missing.”

If you have ever met the problem “iTunes could not connect to this iPhone. The value is missing.” error while restoring or updating your iPhone using iTunes, in this article, you will find some effective solutions to the problem.

By Lena Lee | Posted: May. 02, 2018, Last Updated: May. 02, 2018
Home > AnyTrans for iOS > iTunes Error > How to Fix “iTunes Could Not Connect to This iPhone. The Value is Missing.”

iTunes is the official device management software from Apple Inc. that allows users to manage their iPhone and other iOS devices easily. It is not only used to create or update songs, playlists on the iOS devices, but also manage their device data. Users can make a backup of their iOS devices, restore iOS devices as well as update them. But, a lot of users have reported that they have been encountering “iTunes could not connect to this iPhone. The value is missing.” error while trying to restore their iPhone with iTunes. Since the official Apple application is showing error, iPhone users have been really troubled due to this error. So, in this article, we will tell you the most common solutions on how to fix the value is missing error on iTunes.

iTunes Missing Value Error

iTunes Missing Value Error

Common Ways to Fix “iTunes Could Not Connect to This iPhone. The Value is Missing” Error

Below, you will learn some simple and easy tips on how to fix iTunes could not connect to this iPhone the value is missing error.

Tip 1: Update Your iTunes to the Latest Version

The value missing error may be popping up because the iTunes version may be outdated. This is among the first and foremost reasons why you would be encountering iTunes could not connect to this iPhone the value is missing error while restoring your iPhone.

Step 1 To update the iTunes, launch the iTunes on your computer and then go to “Help” Tab.

Step 2 Then, click on “Check for Updates” option on the drop-down menu. The iTunes will start checking for the updates and install them if there is any new update available.

This will solve the iTunes could not connect to this iPhone the value is missing if it was caused due to outdated iTunes version.

Fix iTunes Could Not Connect to This iPhone - Update iTunes Version

Fix iTunes Could Not Connect to This iPhone – Update iTunes Version

Tip 2: Uninstall and Reinstall iTunes

If updating the iTunes didn’t solve the iTunes could not connect to this iPhone the value is missing problem, then you can try uninstalling and reinstalling the iTunes from your computer. Moreover, you should also uninstall all the related components as well as in case the problem was occurring due to them and reinstall it again.

Step 1 To uninstall iTunes, go to Start> Control Panel > Programs > Programs and Features > and select the iTunes and click Uninstall. Likewise, uninstall all other iTunes related components like Bonjour, QuickTime, Apple Support software or others. Restart your computer after uninstalling the iTunes.

Fix iTunes Could Not Connect to This iPhone - Uninstall and Reinstall iTunes

Fix iTunes Could Not Connect to This iPhone – Uninstall and Reinstall iTunes

Step 2 To reinstall iTunes, visit the www.Apple.com  and download the latest version of iTunes on your computer. Launch the setup and follow the installation wizard to install iTunes on your computer.

Tip 3: Put iPhone into DFU Mode

If iTunes shows missing value error while restoring or updating the iPhone, you can put the iPhone into DFU mode and then try it again.

Step 1  To put your iPhone in DFU mode, first, switch off iPhone and launch iTunes.

Step 2 Connect your iPhone with the computer put the device into using “Power + Home” buttons on iPhone 6s/6s plus, “Power + Volume Down” buttons in iPhone 7 to iPhone X.

Step 3 Release the power button after 10 seconds and keep holding the other button until you see the message saying iTunes has detected an iPhone in recovery mode. Once your device is detected, you will be able to use iTunes to restore or update it.

Fix iTunes Could Not Connect to This iPhone - Put iPhone into DFU Mode

Fix iTunes Could Not Connect to This iPhone – Put iPhone into DFU Mode

Bonus Tip: Easier Way to Transfer Data between iPhone and iTunes

Besides the value is missing error, as a long time iPhone user, you may have already met quite a few other problems like iTunes cannot backup iPhone because an error occurred, iTunes error 3194, iTunes error 4013 etc. Obviously, it’s annoying to meet anyone, but it’s impossible to avoid the error.

The good news is that, iTunes is not the only way to manage your iPhone data. If you are tired of iTunes sync, and always prefer an easier way to transfer data between your iPhone and iTunes, then AnyTrans for iOS is here to help. It’s one all-sided iOS data transfer tool that can always help you put your important data in the right place.

1. It will list all your files in iTunes library, like Music, Playlists, Movies, Apps etc., and let you sync selected items to your iPhone directly.

2. Also lets you transfer iPhone data back to iTunes library, which iTunes cannot make it.

3. No data erase during or after the transfer.

How about give it a try? Next, we will show you how to sync songs from iTunes to iPhone step by step.

Step 1 Download, install and launch AnyTrans for iOS > Plug in your iPhone.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2 Choose iTunes Library > Select Music and choose the songs you want to sync > Click Send to Device button to start.

Sync Songs from iTunes to iPhone – Step 2

Sync Songs from iTunes to iPhone – Step 2

Step 3 When transfer completed, you can go to your iPhone to have a check.

Sync Songs from iTunes to iPhone – Step 3

Sync Songs from iTunes to iPhone – Step 3

 The Bottom Line

It can be very irritating when you see “iTunes could not connect to this iPhone. The value is missing” error. When this error pops up, you can’t restore or update your iPhone. By learning how to fix the value is missing error, you will be able to restore or update your iPhone easily. And do not forget to have a try on AnyTrans for iOS, lets you manage and transfer your iPhone data in an easy way.

Lena Lee

Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on Apple related problems.

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