How to Fix: iTunes Could not Connect to This iPhone. You do not Have Permission

Encountered with “iTunes could not connect to this iPhone you do not have permission” error? Read this post as here we have compiled fixes you can try to come out of this error.

Joy Taylor Last Updated: Mar. 10, 2021

I can’t seem to connect my brand new iPhone XS to iTunes so I can do a restore backup from my old phone 7. Running the latest iTunes 12.8. On my Mac Pro Tower running 10.13. I just keep getting – iTunes could not connect to this iPhone. You do not have permission. Any help would be super appreciated.

— A AUser from Apple Support Communities

Recently, several iPhone users have reported the error “iPhone cannot connect to iTunes”. If you are also going through this situation, then you have come to the right page. Sometimes, iTunes fails to recognize your device when you connect your iPhone to your computer. And, you might get a message saying “iTunes could not connect to this iPhone. You do have permission”.

There can be various behind it such as the damaged cable you are using to connect your iPhone to your system or the outdated iTunes/Mac version. Whatever the reason is for the error you are facing, here, we have listed several fixes you can try out to resolve iTunes can’t connect to iPhone error.

Common Tips to Fix: “iTunes Could Not Connect to This iPhone. You do not Have Permission”

To fix the “iTunes not connecting to iPhone” problem, there are many solutions. Now, let’s discover all fixes to come out of the “iTunes Could Not Connect to This iPhone. You do not Have Permission” issue.

    1. Trust your computer on your iPhone. When you connect your iPhone to your computer, a message will ask you to “Trust This Computer”. So, make sure that you have trusted your computer on your iOS device.
    2. Connect to a stable network. Check the network connection and see if it is properly connected when you fail to connect your iPhone to iTunes.
    3. Restart Your Computer. Just restart your computer to fix the iTunes won’t connect error.
    4. Check your iTunes version. Make sure that you have installed the latest version of iTunes on your system and you have updated your system.

      Fix: iTunes Could not Connect to This iPhone You do not Have Permission via Check iTunes Version (On Mac)

      Check iTunes Version

    5. Update your iOS version. Many users said that update the iPhone to the latest iOS version can resolve iTunes not connecting the iPhone issue.
    6. Uninstall and reinstall iTunes on your computer. This simple method has worked for many iPhone 11 users to fix the “iTunes could not connect to this iPhone. You do have permission” problem.
    7. Try another Apple USB cable. You can try a new Apple USB cable to see if the USB port is working properly.
    8. Disable the restrictions on your iPhone. Many users have set up parental controls on their iPhones, and this may cause the iPhone won’t connect to the iTunes problem. You need to check if you have used the restrictions feature on your iPhone. If so, just disable the restrictions on your device: Open “Settings” on your iPhone > Choose “Screen Time” > Tap on the “Content & Privacy Restrictions” option > Disable it.
    9. Update Apple USB Driver. If the methods above are still not working, maybe you can try to check and update the Apple USB driver on your computer: Reconnect the iPhone to the PC. If iTunes opens, close it > Right-click the Windows Start button, choose Device Manager > Tap on the Portable Devices and right-click on Apple iPhone and choose Update driver > Select the option –  Search automatically for updated driver software. After the search and installing complete, go to Settings on computer > Update & Security > Windows Update and verify that no other updates are available.
Update Apple USB Driver on Computer

Update Apple USB Driver on Computer

Fix iTunes Errors and Problems with AnyFix

AnyFix – iOS System Recovery is both an iOS system repair and iTunes issue repair tool. It gives a one-click solution to fix 200+ iTunes errors, covering the iTunes Could Not Connect to This iPhone. You do not Have Permission” issue. It can also fix other iTunes problems like Can’t download/install/update iTunes, iTunes won’t recognize iPhone,  iTunes errors when back up, restore, or sync iPhone/iPad/iPod touch.

Step 1. Download and install AnyFix on the computer. Choose iTunes Repair to fix your iTunes problem.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Choose iTunes Repair in AnyFix

Choose iTunes Repair in AnyFix

Step 2. Confirm your iTunes problem, and for the iTunes could not backup iPhone issue, you can choose the “iTunes Connection/Backup/Restore Errors”,  and click on Fix Now to continue.

Choose the iTunes Error Type in AnyFix

Choose the iTunes Error Type in AnyFix

Step 3. After analyzing your iTunes, AnyFix will show you the problem it detects. Click on Fix Now to repair it.

iTunes Repair Analyze Result

iTunes Repair Analyze Result

Step 4. After it’s done, it will show you the repair completed interface.

Repair iTunes Completed Interface

Repair iTunes Completed Interface

The Bottom Line

That’s all on how you can come out of the “iTunes could not connect to this iPhone” error. Try the above-mentioned methods and maybe the error gets fixed out for you. Also, share the guide with more people as this error is quite common and that’s why your share can be very helpful for others.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.