How to Fix: iTunes Could not Connect to This iPhone You do not Have Permission

Encountered with “iTunes could not connect to this iPhone you do not have permission” error? Read this post as here we have compiled fixes you can try to come out of this error.

By | Last Updated: Apr. 23, 2019

Recently, several iPhone users have reported about the error “iTunes could not connect to this iPhone you do not have permission”. If you are also going through this situation, then you have come to the right page. Sometimes, iTunes fails to recognize your device when you connect your iPhone with Ios 12 installed to your computer. You might get a message saying “iTunes could not connect to this iPhone. You do have permission”. There can be various behind it such as damaged cable you are using to connect your iPhone to your system or outdated iTunes/Mac version.

Whatever the reason is for the error you are facing, here, we have listed several fixes you can try out to resolve the error.

How to Fix “iTunes Could not Connect to This iPhone You do not Have Permission” Issue

Now, let’s discover all probable solutions to come out of this problem. Below we have mentioned the solution you can try one by one.

Fix 1. Check iTunes Version

New iPhone models such as iPhone XS and iPhone XS Max needs a Mac running with OS X E1 Captain 10.11.6 or above and iTunes 12.8 or above to back up and sync with iTunes.

So, make sure that you have installed the latest version of iTunes on your system and you have updated your system. Generally, an outdated version of iTunes creates various problems or errors like you are facing now. That’s why it is always recommended for users to install the latest version of iTunes to avoid problem during the process.

Here are the steps on how you can check and update iTunes:

On Mac:

Step 1: Move to the Apple menu on your Mac system and then, go to “System Preferences”.

Step 2: Here, click on the “Software update”. If an update is available, then download and install it in order to update iTunes.

Fix: iTunes Could not Connect to This iPhone You do not Have Permission via Check iTunes Version (On Mac)

Fix: iTunes Could not Connect to This iPhone You do not Have Permission via Check iTunes Version (On Mac)

On Windows:

Step 1: Run the iTunes on your system and then, click on “Help” tab from the menu bar of iTunes window.

Step 2: Next, click on “Check for Updates” and if updates are available, then download and install it immediately to fix the error.

Fix: iTunes Could not Connect to This iPhone You do not Have Permission via Check iTunes Version (On Windows)

Fix: iTunes Could not Connect to This iPhone You do not Have Permission via Check iTunes Version (On Windows)

Fix 2. Reinstall iTunes

If the above method fails to solve “iTunes could not connect to this iPhone you do not have permission” error for you, then you can reinstall iTunes on your system. It might be possible that there is a problem with iTunes and that’s why uninstalling iTunes and then, reinstalling iTunes is the way to get the error fix with ease. Thus, you can re-install iTunes 12.8 from Apple official site on your system.

The Bottom Line

That’s all on how you can come out of the “iTunes could not connect to this iPhone” error. Try above-mentioned methods and maybe the error gets fixed out for you. Also, share the guide with more people as this error is quite common and that’s why your share can be very helpful for others.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iPhone related issues.

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