How to Fix iPhone Stuck on Connect to iTunes Screen Issue

Reading this simple guide to learn what to do when your iPhone get stuck on connect to iTunes screen.

By | Last Updated: Apr. 24, 2019
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Q: Hi, my iPhone 6 won’t go off the connect to iTunes sign, I connected it to the computer and still isn’t doing anything, I tried updating it then when that didn’t work, the restore and update, really confused on what to do, its fully up to date and just isn’t doing anything and has been like this for 3 days.

Have you ever met the same situation as the user mentioned above that iPhone stuck on connect to iTunes when you try to update or restore your iPhone using iTunes? If you are experiencing now, what are you going to do to fix this problem?

iPhone Stuck on Connect to iTunes Screen

iPhone Stuck on Connect to iTunes Screen

To solve this problem, firstly you need to know why the connect to iTunes appears on your screen, then find out targeted fixes based on the causes. That’s why we write this guide. In this guide, we will tell you the reasons why iPhone stuck to iTunes screen and how to get rid of it. Now keep reading to know more!

Why My iPhone Screen Stuck on Connect to iTunes?

There are 4 reasons that might cause your iPhone stuck on connect to iTunes:

  1. Mal-operations lead to your iPhone enters into DFU mode.
  2. Failed iOS update. If the process of updating your iPhone to the latest iOS is interrupted suddenly, then you can see connect to iTunes on your screen.
  3. iPhone system is broken.
  4. Hardware Damage on iPhone.

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How to Fix iPhone Stuck on Connect to iTunes Issue

Based on the causes we mentioned above, we collect some useful solutions for you to try. Learn more now!

Method 1. Force Restart Your Device

If you see the connect to iTunes screen, force restarts your device is a quick way to fix it. Now you can follow the steps below to do it according to your iPhone models.

On iPhone 8/8+, iPhone X, iPhone XS, iPhone XS Max, iPhone XR

  1. Press and release the volume up button.
  2. After Step 1, quickly press and release the volume down button.
  3. Then quickly press and hold the side button about 10 seconds until the screen turns off and then turns back on. You can release the side button when the Apple logo appears on the screen.
Fix iPhone Screen Stuck on Connect to iTunes By Force Restart iPhone

Fix iPhone Screen Stuck on Connect to iTunes By Force Restart iPhone

On iPhone 7 and 7 Plus

Press and hold both the Side button and Volume down button for at least 10 seconds, until you see the Apple logo.

More details on how to force restart iPhone 6 and earlier, just move to this guide.

Method 2. Reinstall iOS

No matter your iPhone system has broken, failed to update, entered into DFU mode or damaged hardware, you can reinstall iOS on your iPhone using iTunes to fix this issue.

Remember that this reinstall process will erase all existing data on your iPhone. But you can still easily get the lost data back by using this way. Here are the steps to reinstall iOS.

  1. Make sure that you have an iTunes (the latest version) installed on your computer, then launch it.
  2. Connect your iPhone to the computer via a USB cable that came with your device.
  3. Then iTunes will detect your iPhone in recovery mode and provide you with two options: Restore or Update.
  4. Click Restore to restore your iPhone from iTunes.
How to Fix iPhone Stuck on Connect to iTunes Screen Issue

How to Fix iPhone Stuck on Connect to iTunes Screen Issue

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Method 3. Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue [Quick and Efficient]

If method 1 and 2 fail to fix this problem, you can try to use some free iOS repair tools like PhoneRescue for iOS, which can fix some iPhone iPad or iPod problems like iOS upgrade failures, white Apple, unable to start iOS or iPhone is stuck on Apple logo, etc. Besides, it can also help you selectively recover deleted/lost iOS data like messages, contacts, photos, notes etc. And now, you can download PhoneRescue for iOS to have a try!

After using iOS repair tool, all your data and settings on your device will be removed. You need to activate your iPhone like a new device.

Step 1. Download PhoneRescue for iOS and Connect Your iPhone

Free download PhoneRescue for iOS on your Mac/PC, then connect your iPhone to the computer via a USB cable.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2. Run PhoneRescue for iOS and Choose iOS Repair Tools

Run PhoneRescue for iOS > Choose iOS Repair Tools > Click the blue arrow to continue.

Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue – Step 2

Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue – Step 2

Step 3. Enter Recovery Mode

Click the Start button to begin the repair process, then you can follow the instruction to enter Recovery Mode.

Step 4. Download the Firmware to Your iPhone

Check your device information, then click the Download button to download the firmware for your iPhone.

Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue – Step 4

Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue – Step 4

Step 5. Repair Your iPhone with PhoneRescue

Once the firmware file is downloaded, PhoneRescue for iOS will repair your iPhone iPad automatically. And during this process, you are required to wait for this to finish and keep your iPhone connected to the computer.

If you want to know more about the iOS repair tool, you can visit this page – PhoneRescue for iOS guide: iOS Repair Tools.

The Bottom Line

That’s all about how to fix iPhone stuck on connect to iTunes screen issue. Hope you have worked out this troubleshoot. If you fail to fix this problem with method 1 and 2 or accidentally lose data while fixing this issue, don’t forget to use PhoneRescue for iOS to get back these data.

Gigi Albert

Member of iMobie team, a professional editor, is interested in solving iOS & Android related problems by writing various tutorials.