How to Fix iPhone Stuck on Connect to iTunes Screen Issue

Reading this simple guide to learn what to do when your iPhone get stuck on connect to iTunes screen.

Joy Taylor Last Updated: Sep. 04, 2020

Q: Hi, my iPhone X won’t go off the connect to iTunes sign, I connected it to the computer and still isn’t doing anything, I tried updating it then when that didn’t work, the restore and update, really confused on what to do, its fully up to date and just isn’t doing anything and has been like this for 3 days.

Have you ever met the same situation as the user mentioned above that iPhone stuck on connect to iTunes when you try to update or restore your iPhone using iTunes? If you are experiencing now, what are you going to do to fix this problem?

iPhone Stuck on Connect to iTunes Screen

iPhone Stuck on Connect to iTunes Screen

To solve this problem, firstly you need to know why to connect to iTunes appears on your screen, then find out targeted fixes based on the causes. That’s why we write this guide. In this guide, we will tell you the reasons why the iPhone stuck to the iTunes screen and how to get rid of it. Now keep reading to know more!

Why Did My iPhone Screen Stick on Connect to iTunes?

There are 4 reasons that might cause your iPhone stuck on connect to iTunes:

  1. Mal-operations lead to your iPhone enters into DFU mode.
  2. Failed iOS update. If the process of updating your iPhone to the latest iOS is interrupted suddenly, then you can see connect to iTunes on your screen.
  3. The iPhone system is broken.
  4. Hardware Damage on iPhone.
  5. After iPhone iPad updated to iOS 14(beta)/13/12, the stuck on a connect to iTunes screen issue would happen.

Don’t Miss: Top 10 Most Common iPhone iPad Restore Error and Solutions >

Based on the causes we mentioned above, we collect some useful solutions for you to try. Learn more now!

Method 1. Force Restart Your Device

If you see the connect to iTunes screen, force restarts your device is a quick way to fix it. Now you can follow the steps below to do it according to your iPhone models.

On iPhone 8/8 Plus, iPhone X/XS/XS Max/XR, and later iPhone modes

  1. Press and release the volume up button.
  2. After Step 1, quickly press and release the volume down button.
  3. Then quickly press and hold the side button about 10 seconds until the screen turns off and then turns back on. You can release the side button when the Apple logo appears on the screen.

Fix iPhone Screen Stuck on Connect to iTunes By Force Restart iPhone

On iPhone 7 and 7 Plus

  1. Press and hold both the Side button and Volume down button for at least 10 seconds.
  2. When the Apple logo shows up, you can release the buttons.

More details on how to force restart iPhone 6 and earlier, just move to this guide.

Method 2. How to Correct iTune Issues in A Few Clicks

Generally speaking, the iPhone failed to connect to iTunes or iPhone stuck on connect to iTunes screen issue is one of iTunes connection issues. It is not related to the iPhone as it might go wrong because iTunes went somewhere wrong.

No need to panic as we listed a professional troubleshooter, AnyFix, which is supporting fixing over 200 iTunes issues and 130+ system problems on iPhone, iPad, iPod, and Apple TV.

You can get this issue fixed by following the steps listed below.

Step 1. Download AnyFix and run it on your computer > connect your iPhone to the computer > choose the iTunes Repair on the right.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Fix iTunes Errors with AnyFix

Fix iTunes Errors with AnyFix

Step 2. Choose the iTunes Connection/Backup/Restore Errors and then tap on the Fix Now.

Choose iTunes Connection/Backup/Restore Errors

Choose iTunes Connection/Backup/Restore Errors

Step 3. You have to authorize the administrator’s rights to AnyFix to repair the iTunes. Click on the Yes and OK button to continue.

Give AnyFix Permission on your Computer

Give AnyFix Permission on your Computer

Step 4. Now, you can choose Go Back or go to iTunes via clicking on open iTunes.

iTunes Repair Completed and Open to Check

iTunes Repair Completed and Open to Check

Method 3. Reinstall iOS

No matter your iPhone system has broken, failed to update, entered into DFU mode, or damaged hardware, you can reinstall iOS on your iPhone using iTunes to fix this issue. Remember that this reinstall process will erase all existing data on your iPhone. But you can still easily get the lost data back by using this way. Here are the steps to reinstall iOS.

  1. Make sure that you have an iTunes (the latest version) installed on your computer, then launch it.
  2. Connect your iPhone to the computer via a USB cable that came with your device.
  3. Then iTunes will detect your iPhone in recovery mode and provide you with two options: Restore or Update.
  4. Click Restore to restore your iPhone from iTunes.
How to Fix iPhone Stuck on Connect to iTunes Screen Issue

How to Fix iPhone Stuck on Connect to iTunes Screen Issue

You May Also Like: How to Backup and Restore iPhone iPad Using iTunes >

Method 4. Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue [Quick and Efficient]

If method 1 and 2 fail to fix this problem, you can try to use some free iOS repair tools like PhoneRescue for iOS, which can fix some iPhone iPad or iPod problems like iOS upgrade failures, white Apple, unable to start iOS or iPhone is stuck on Apple logo, etc. Besides, it can also help you selectively recover deleted/lost iOS data like messages, contacts, photos, notes, etc. And now, you can download PhoneRescue for iOS to have a try!

After using the iOS repair tool, all your data and settings on your device will be removed. You need to activate your iPhone like a new device.

Step 1. Download PhoneRescue for iOS and Connect Your iPhone

Free download PhoneRescue for iOS on your Mac/PC, then connect your iPhone to the computer via a USB cable.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2. Run PhoneRescue for iOS and Choose iOS Repair Tools

Run PhoneRescue for iOS > Choose iOS Repair Tools > Click the blue arrow to continue.

Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue – Step 2

Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue – Step 2

Step 3. Enter Recovery Mode

Click the Start button to begin the repair process, then you can follow the instruction to enter Recovery Mode.

Step 4. Download the Firmware to Your iPhone

Check your device information, then click the Download button to download the firmware for your iPhone.

Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue – Step 4

Fix iPhone Stuck on Connect to iTunes By Using PhoneRescue – Step 4

The Bottom Line

That’s all about how to fix iPhone stuck on connect to iTunes screen issue. Hope you have worked out this troubleshoot. If you fail to fix this problem with method 1 and 2 or accidentally lose data while fixing this issue, don’t forget to use PhoneRescue for iOS to get back these data.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.