How to Fix Move to iOS Not Working

Wonder how to use Move to iOS to transfer data from Android to iPhone 7, or other iOS devices? Check this post to solve the problem with six ways.

By Abby Walsh | Posted on: Aug. 14, 2017, Last Updated: Aug. 12, 2019

Hello, I'm trying to make the switch from my Samsung S5 to the iPhone 6S by using the move to iOS however I can't get the devices paired. I Get to the point where I have the code on my new iPhone 6S, enter this on to my Samsung yet they do not connect. Both phones are connected to the same wifi until the code is displayed. Any ideas?

- A user questioned from Apple Support

Move to iOS app is a great tool to help us switch from Android to iOS. It saves us a lot of work, and needs just several clicks to transfer contacts, message history, camera photos, videos, web bookmarks, mail accounts, and calendars successfully. However, occasionally users will encounter Move to iOS not working problem while using it, such as Move to iOS unable to migrate, Move to iOS could not communicate with deviceMove to iOS no codeMove to iOS Stuck on transferring/preparing, Move to iOS slow/takes forever, Move to iOS Wi-Fi disconnect/drops, Move to iOS not connecting to device, Move to iOS interrupted, and so on. Under these circumstances, what can we do to deal with the Move to iOS not working issue?

Move to iOS Not Working

Move to iOS Not Working

Firstly, before we start with Move to iOS app, we need get awareness of:

  • Move to iOS requires that iOS device is running iOS 9.0 or higher, and Android device is running Android 4.0 or higher;
  • Both Android and iOS device are able to connect to Wi-Fi;
  • Both devices have enough power to finish the process.

Also Read: How to Fix Move to iOS No Code Issue >

How to Fix Move to iOS Not Working with 6 Methods

Method 1. Restart both iOS and Android devices.

Method 2. Check the network connection on both devices.

Method 3. Check Android device network settings and turn off the option for “Smart network switch”, or Connections Optimizer.

Method 4. Set your Android into Airplane Mode, which can make sure that Wi-Fi will not be kicked off during the transferring.

Method 5. Switch off your Wi-Fi or switch between WiFi and mobile data on your Android, which is helpful to solve “Move to iOS could not communicate with device” issue.

Method 6. If those 5 tips don’t work well for Move to iOS not working problem, you should think about choosing another Android to iOS tool as an alternative. To make transferring Android to iOS as easy as Move to iOS app does, we recommend this powerful & free Android to iOS data transfer tool - AnyTrans.

AnyTrans for iOS - Android to iPhone Transfer

  • 1-click to transfer data from Android to iPhone with great ease.
  • Transfer contacts, messages, photos, music, videos and more.
  • Transfer with flexibility - selectively or one-click transfer all.
  • Super fast transfer speed and no data will be eared during the process.

Download for Win100% Clean & Safe

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Free Download * 100% Clean & Safe

Step 1. Free Download AnyTrans on your PC/Mac > Open it > Connect both Android and iOS device to it via USB cables > Choose “Phone Switcher” > Click on “Phone to iPhone” mode.

An Alternative to Switch from Android to iOS – Step 1

An Alternative to Switch from Android to iOS – Step 1

Step 2: Select your source device and target device > Click the “Next” button to continue.

An Alternative to Switch from Android to iOS – Step 2

An Alternative to Switch from Android to iOS – Step 2

Step 3: Click on the Next button to start moving Android files to your iPhone. All supported files will be checked by default. You can uncheck the “Select All” button, and then check the file categories you need.

An Alternative to Switch from Android to iOS – Step 3

An Alternative to Switch from Android to iOS – Step 3

The Bottom Line

With these 6 ways, you can totally figure out Move to iOS not working issue. And if you have any other questions, you can contact us with emails, or just leave messages in the comments below.