How to Fix iPhone Group Messaging Not Working

If the iPhone group messaging feature has suddenly stopped working for you, the following guide would help you out by providing solutions that you can apply to fix the issue on your iPhone. Read on to learn all the available solutions to the issue.

Joy Taylor Last Updated: Dec. 30, 2019

Group messaging is such a nice feature on your iPhone that allows you to communicate with more than one person at the same time. Everything you send in a group conversation can be seen by all the members of the group. However, the feature doesn’t seem to be working well for some users. Some of the users have gone as far as to Apple forums to complain about the issue. And one of them writes:

“I updated iOS on Wed. Everything was working fine but then on Thursday my group messaging stopped working. I can send them but I can not receive messages. If its a group message with all iMessage users I can send and receive but if just even 1 person is not an iMessage user but the others are, I won’t receive anything from anyone.”

There could be various reasons as to why the iPhone group messaging is not working on your device.

Why the iPhone Group Messaging Is Not Working

Several factors are responsible for the issue and you may have a unique situation with your device. The following are some of the common reasons for the issue though.

Maybe the feature that allows group texting is disabled on your iPhone. In that case, enabling it will do the job for you.

It could also be that you don’t have enough memory space on your iPhone to receive messages. There is also an easy solution if this is the cause of your issue.

An older version of iOS could also be a culprit here and producing issues like iPhone group text not working.

Fix iPhone Group Messaging Not Working Issue on iPhone

Regardless of how the feature has got broken on your iPhone, the following section will teach you how to fix the iPhone group text not working issue on your device.

Method 1. Relaunch the Messages App on Your iPhone

If the Messages app is continuously used for a long time, it could have gotten some glitches in it. The best and the easiest way to refresh the app is to relaunch it on your iPhone. Relaunching the app should resolve the issue for you and the following is how you do it.

Close and Reopen the Messages App on Your iPhone

Close and Reopen the Messages App on Your iPhone

While the Messages app is open on your iPhone, tap the Home button twice and swipe the Messages app upwards. It will close the app on your iPhone. Then, head to your springboard and tap on Messages to relaunch the app.

Method 2. Ensure the Group Messaging Feature is Enabled on iPhone

If the group messaging feature has been turned off on your iPhone, it needs to be enabled to allow messages to be sent in groups. It’s pretty easy to enable the feature on an iPhone and the following is what you need to do to enable the feature.

Turn on Group Messaging on Your iPhone

Turn on Group Messaging on Your iPhone

On your iPhone, launch the Settings app and tap on Messages to open the Messages app settings screen. On that screen, turn the toggle for Group Messaging to the ON position. It will turn on the group messaging feature for your iPhone.

Method 3. Turn on Group MMS Feature on Your iPhone

In case you are sending an MMS in group messaging from your iPhone, the MMS feature must be turned on before you can do what you are trying to do. Turning the option on is as easy as tapping a few options. Here’s how you can do it.

On your iPhone, open the Settings app and tap on Messages. You will find an option saying MMS Messaging and a toggle next to it. Turn the toggle to the ON position and MMS messaging will be enabled on your iPhone.

Method 4. Make Sure Your iPhone Has Enough Space

If your iPhone is running out of memory space, you will likely have issues sending and receiving group texts on your iPhone. What you can do in this situation is you can free up some memory space on your device by removing unwanted items.

Free up Memory Space on Your iPhone

Free up Memory Space on Your iPhone

On your iPhone, launch the Settings app and tap on General followed by Storage & iCloud Usage. You will be able to see what amount of memory space is available on your device. You can tap on the Manage Storage option to find out what app is using the most amount of space on your device and then you can delete the app if you don’t use it to free up the occupied memory space.

Method 5. Restart the Group Conversation on Your iPhone

Sometimes deleting the old group conversation and starting a new one helps fix the issue. It removes all the messages from your old group conversation and lets you start a new conversation with your group members.

Open the Messages app and choose the conversation to be deleted and tap on the appropriate option to get rid of it. Then, start a new conversation with your group and it should work fine this time around.

 If the message conversations you deleted mean a lot to you, you can also recover them from iPhone with ease.

Method 6. Reboot Your iPhone to Fix Group Text Not Working Issue on iPhone

Almost every smartphone out there has a few bugs in its operating system and iPhone is no exception. If there is an issue with the software on your iPhone, you will likely face the iPhone group messaging not working issue on your device.

Restart Your iPhone

Restart Your iPhone

Such an issue can be easily fixed by rebooting your iPhone or just force restart your iPhone.

Method 7. Reset Network Settings on Your iPhone

Since all the messaging systems make use of your network settings in one way or another, you must make sure your network settings are correctly configured. If you think there’s an issue with those settings, you can reset them to the factory defaults.

Reset Network Settings on Your iPhone

Reset Network Settings on Your iPhone

To reset network settings on your iPhone, open the Settings app and tap on General followed by Reset. Tap on Reset Network Settings and your settings will be reset to the factory ones.

Method 8. Update the iOS Version on Your iPhone

Last but not least, if you’re using an old version of iOS on your iPhone, you may want to update it to the latest one that has bug fixes and new patches. It will certainly fix the issue for you if the OS is what’s causing the issue.

Update iOS on Your iPhone

Update iOS on Your iPhone

On an iPhone, the iOS version can be updated by going to Settings > General > Software Update and tap on Download and Install. It will download the available updates and install them on your iPhone for you.

The Bottom Line

If the iPhone group messaging ever stops working on your iPhone, you have a number of methods as shown above to get around the issue on your device. We hope the above guide helps you restart your conversations with your group members.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iPhone related issues.