The first time when open Messages after updating, you may see a message saying you need to wait for Messages finishing indexing and it might take forever. We will introduce you some ways to fix the problem.
I was wondering if anyone else had this issue: I updated my iPhone XS to iOS 13 yesterday at 3 PM EST and tried to use the new iMessage search features at 11 AM EST today (so 18 hours later), and the messages app still says “More results will be shown once Messages finishes indexing”.
— An iPhone user from reddit.com
After iOS 13 updating released, some users found that they can’t access their older messages or iPhone messages not showing up. Some can only browse attachments scroll through the message thread, while pressing “i” to view what they’ve sent is unavailable. Others tap the Search feature, getting a message says “More results will be shown once Messages finishes indexing”, then Messages app keeps always waiting to finish indexing.
Here in this post, we are trying to fix iPhone messages keep indexing, and introduce some methods to view attachments.
Also Read: How to Fix iMessage Not Working >
After you update your iPhone into iOS 13, the Messages app will index all your messages. But how long it takes depends on how many messages it needs to be indexed. Some users have lots of messages for many years, so it takes a long time, even 24 hours. However, if your Messages seems can’t finish indexing forever, you may take some other methods to fix it.
Try restarting your iPhone, waiting for several minutes and connect your device to Wifi network. Then check whether your device finishes indexing.
Open Settings > Apple ID > iCloud > Toggle Messages on and off, and then on. After the steps, wait for some time to check.
Step 1: Go to Settings, and tap Siri & Search.
Step 2: Scroll to Messages app, and toggle off all Siri & Search options if they already on.
Step 3: Power off your iPhone, waiting for a few minutes and powering on.
Step 4: Go back to Settings, and tap Siri & Search > Messages, then toggle green all options.
Step 5: Finally go to Messages app and check if indexing finished.
If the indexing problem remains after you tried the above methods, considering update your device to the newest iOS version. But first, you need to backup your text messages on iPhone to avoid data loss. Here are what bugs or issues fixed about Messages in the latest iOS versions.
It fixes an issue where photos might not display in the Messages details view.
It addresses an issue that could prevent Memoji from correctly tracking facial expressions in Messages.
Fixes an issue where Siri may not read Messages in CarPlay.
It fixes an issue where Messages would only send a single notification when the option to repeat alerts was enabled.
Addresses an issue where Messages may display a phone number instead of a contact name.
Announce Messages with Siri to read your incoming messages aloud to your AirPods.
Some users reported that their Messages indexing problem fixed by newest iOS version. Maybe you should try it.
Simply, you can downgrade your iPhone to the older iOS version that you think works well. Here is a complete guide to downgrade iOS 13 to iOS 12 without losing any data.
In this feature-packed release, iOS 13 enriches our Messages/iMessages life. We can not only send iMessages with bubble or screen effects, but also new Memoji stickers and Animoji can be customized in iOS 13. In addition, the improved search function makes it easier to find attachments. Then how to use it in Messages app, the following methods may give you an answer.
Step 1: Open the message box that you want to view.
Step 2: Click the name of the contact at the top, then tap “i”. In info details, you will see photos, videos, links or other attachments you’ve sent with the contact.
Step 3: Choose and hold the photo to show options: Save, Copy, Share and Delete.
Step 1: Open the message.
Step 2: Touch any photo.
Step 3: Then tab three-horizontal-line (Menu button) on the top-right corner (if you touch video, three-horizontal-line is on the bottom-right corner), and all photos and videos will be listed here.
In this way, you can only view photos and videos you’ve sent with the contact, including Animoji and Emoji stickers.
Step 1: Open Messages app.
Step 2: Swipe down and tap Search bar, frequently contacted and attachments are listed here.
Step 3: Click See All to view all Photos and Screenshots.
Besides, you can use Search box to search iPhone text messages/iMessages or a specific text.
Further Reading: Fix iPhone not Receiving Texts/Group Texts >
In this post, we simply introduced new functions of Messages app in iOS 13, the ways to view attachments, and trying to fix the problem – iPhone Messages keeps indexing. We hope that those methods can work. If you got any updating information about the solutions, please leave your comments below.
Product-related questions? Contact Our Support Team to Get Quick Solution >