How to Fix: iPhone Photos Not Showing Up on PC/Mac Computer

iPhone photos not showing up on PC/Mac computer? Please keep reading and you will learn several ways to fix iPhone X/XR/11/12 and new iPhone 13 photos not showing up on the computer.

Author Avatar Joy Taylor Last Updated: Nov. 16, 2021
AnyTrans – Get iPhone/iCloud Photos Show Up

Connect iPhone and open AnyTrans on computer: View iPhone photos with Device Manager, check iCloud pictures with iCloud Manager. Then, you can move them to PC/Mac easily.

I have an iPhone XR with more than 1000 photos and a windows 10 PC. When I plug in my iPhone and it is recognized, but there are no photos stored in DCIM folder after I opened the folder titled Internal Storage. Why iPhone photos not showing up on PC? I’ve tried everything I could do, nothing works. Please help! Thank you.

Having too many pictures saved on iPhone will waste the limited storage, that’s why we want to import iPhone photos to PC or Mac to free up storage space on iPhone. However, sometimes you may encounter the iPhone photos not showing up on computer just like the above user. It can happen to old iPhone, and even the latest iPhone 13 series, especially on Windows PC computer.

In this guide, we will show you some potential fixes to fix the above issue, and provide you with an iOS Photo Manager that helps make iPhone photos show up on PC/Mac computer (My Photos, Albums, Photo Stream and other categories like Places & People, Live Photos, etc).

Quick Fixes on iPhone Photos Not Showing Up on PC/Mac Computer

Below are some normal solutions to fix the iPhone connected to pc not showing photos problem. If these solutions fail to help you out, simply move to Method 2 to get the best solution to fix the issue effortlessly.

Update the Operating System

Can’t view iPhone photos on PC? Maybe you just need to update the operating system to the latest version both on your Mac/PC computer and iPhone to solve this problem.

  • Update on PC: Choose Start button > Settings > Update & Security > Windows Update and click Check for Updates.
  • Update on iPhone: Find Settings > tap on General > Software Update and your iPhone will check for updates automatically

For PC Users:

Here are several quick and potential fixes to solve iPhone photos not showing up on PC.

  • Restart your iPhone and Windows PC. This is the simplest way to try and it will not erase any data on your iPhone.
  • Make sure the iPhone is NOT locked and it is showing the home screen when you plug it in.
  • Try to connect iPhone with a different USB port if you have one.
  • Try enabling Windows AutoPlay. When you turn AutoPlay on, you can choose what should happen when you plugin in your iPhone on your PC, and it allows you to import photos from Camera Roll to PC.

For Mac users:

Normally, iPhone photos not showing up on computer issues seldom happens on Mac computer. If you are unlucky and stuck on this problem, you can try the following solutions.

  • Restart your iPhone.
  • Restart your Mac computer.
  • Reconnect your iPhone to the computer.
  • Change another Apple USB cable.

Best Solution to Make All iPhone Photos Show up on PC/Mac

Some users can’t access one single iPhone photo on the computer while some users can only access a few iPhone photos. Frankly, the iPhone not showing all photos on the computer issue is quite normal.

Especially on PC, only photos on Camera Roll could be displayed, so there is no way to display photos on Photo Library or Photo Stream. To check photos from My Photos, Albums, Photo Stream, Places & People, etc, you might need some professional iOS data managers like AnyTrans. It enables you to preview all iPhone photos, including iCloud photos, and you can also transfer them to a computer or iTunes/iCloud/iOS device easily.

AnyTrans – iPhone Photos Manager

Free Download100% Clean & Safe

Free Download100% Clean & Safe

Free Download * 100% Clean & Safe

To fix iPhone does not show any pictures, or not all iPhone photos showing up on the computer, follow the steps below:

Step 1. Connect your iPhone and computer

Free download AnyTrans and launch it on your computer > Connect your iPhone to the computer via USB cable > Click “Photos” category on the right side.

Choose Photos Category

Choose Photos Category

Step 2. Choose the album you want to view

Scroll down to the category management page, all photos on your iPhone could be displayed. You can view all the photos from My Photos or any one of the albums like Places, People, Live Photo, etc. And you can move your mouse on the top-right corner, here you can choose to download any photos to computer, upload photos to iCloud, and transfer them to another iDevice, and more.

View All Photos on Computer

View All Photos on Computer

Step 3. View your iPhone photos on computer

Just click the corresponding button at the top right corner to do the task. If you want to move the photo files to computer, just Select All or some and click the To PC button.

Select the Photos and Send to Computer

Select the Photos and Send to Computer

Tips: If iCloud photos not showing up on computer

Open AnyTrans and click iCloud Manager > Sign in your Apple ID and password > Click Photos and you can preview, download or upload photos in iCloud. Other iCloud data are supported.

On Mac, photos can all be displayed on iPhoto. If you find iPhoto doesn’t show all your photos, check if you have enabled iCloud Photo on both iPhone and Mac. If iCloud Photo on both iPhone and Mac is enabled, try to take some new pictures and see if photos are on Mac. If not, you may also try to use AnyTrans to view photos from iPhone on Mac computer.

Since Apple started using HEIC format for saving images on iOS devices since iOS 11, as it is not widely compatible as JPG. Many users want to convert their HEIC photos to JPG or other formats, and you may try iMobie HEIC Converter to do that.

And If the only problem you met is can’t view HEIC photos on Windows PC or Mac, here are two articles that can help you with that.

  1. How to Fix HEIC Photos Won’t Upload on My Windows >
  2. How to Fix Can’t Import HEIC Photos to Mac >
  3. How to Convert HEIC to JPG on PC/Mac >

More Solutions to Fix DCIM Folder Not Showing on Computer

Normally, when iPhone connected to a PC, right after the internal storage folder is showing up, the DCIM folder can be seen. However, sometimes, the DCIM folder would not show up on computer. If the DCIM folder not showing on your computer, here are two possible solutions:

Solution 1. Unlock your iPhone

If your iPhone is locked, the DCIM folder containing all your pictures on your Camera Roll would be empty. Just unplug your iPhone and then unlock your iPhone screen > Plug in your iPhone back to the computer > Once your phone is recognized by computer, DCIM folder can be seen.

Solution 2. Authorize the Computer

Connect your phone with a USB > Open iTunes > Go to Menu > Account > Authorizations > Authorize this computer > Provide username and password. After that, you can now see the DCIM folder.

Bonus Tip: What to Do When Photos Not Showing Up on iPhone

Why photos or videos are not loading or missing in the Photos app? Here are some possible ways for you to get them back:

Tip 1. First Make Sure You’re Signing in with the Same Apple ID

With the same Apple ID signed in, you can keep your photos and other iCloud data up to date on all of your iCloud signed-in devices. So, view and change your Apple ID first to make sure all photos and videos are updated to every device. You can go to Settings > [Your Name] to see your name and Apple ID on iPhone. 

Tip 2. Make Sure the iCloud Photos is On

Since iCloud Photos can automatically upload and safely store all your photos and videos in iCloud, so you can browse, search, and share from any of your devices. If you took photos but photos not showing up, you can turn on iCloud Photos on your iPhone:

Go to Settings > Tap [Your Name] > Click iCloud > Choose Photos > Then toggle on iCloud Photos. Go to Mac to turn on: Click Photos > Preferences > iCloud > Choose iCloud Photos.

Turn on iCloud Photos on iPhone

Turn on iCloud Photos on iPhone

Also Read: How to Manage & Free Up iCloud Storage >

Tip 3. Check if you Hide the Photos or Videos

Go to Photos > Albums > Hidden to check if the missing photos or videos are stored here. If yes, select the photo or video > Tap the Share button and choose Unhide.

Unhide your Photos or Videos

Unhide your Photos or Videos

iOS 14 feature allows you to hide the Hidden album so it doesn’t appear anywhere in the Photos app. You can go to Settings > Photos > Find Hidden Album to toggle it on or off.

Tip 4. Recover Photos from Recently Deleted

Except for recovering photos on Hidden Album, you can find if the missing photos are remaining in the Recently Deleted album for 40 days. If you accidentally deleted your photo or video, it will go to the Recently Deleted folder. To recover them: Go to Photos > Albums > Recently Deleted under Utilities> Choose the photos and Recover.

Go to Albums and Check Recently Deleted

Go to Albums and Check Recently Deleted

The Bottom Line

That’s how to fix your iPhone pictures not showing up on a PC or Mac computer and photos not showing on iPhone. I hope you have fixed the problem successfully with the above solutions. If you have any other ideas about this issue, please share them with us in the comment section. We will go through the problem and reply to you soon. Besides, use AnyTrans to manage and sync photos or other data and it will make your Apple life better.

AnyTrans – Access Photos on iPhone

Free download AnyTrans to preview and transfer photos from your old iPhone to your computer and from computer to iPhone.

Free Download100% Clean & Safe

Free Download100% Clean & Safe

Free Download* 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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