Fix Error: Unable to Move Messages in iOS 10

Summary

This post tells you how to fix the iOS 10 error "unable to move messages, the message could not be moved to the mailbox Trash".

Tom

Nov. 29, 2016

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You may want to get more free space for downloading some nice apps or games on your iPhone iPad. But after updating to iOS 10 or iOS 10.1, when you tried deleting an email to free up your iPhone or iPad Mail app, you probably got an error saying "Unable to Move Messages: The message could not be moved to the mailbox Trash".

Unable to Move Messages in iOS 10

Unable to Move Messages in iOS 10

Actually, this is one of common iOS problems that you may meet on iOS 10 devices, whether on an iPhone 6/6s/7 or an iPad/iPod touch. And below we gathered some fixes that may work to get you out of this error and delete emails again.

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How to Fix "Unable to Move Messages" in iOS 10

Firstly, you should make sure your device is connected to a stable Internet network.

Tip 1. Restart your device after disable your email account, and then enable your email account. Just go to Settings > Mail > Accounts > your email account, and disable Mail. After turn off Mail, restart your iPhone or iPad and then turn on Mail again.

Tip 2. Delete your email accounts and re-login it again on your device. Just go to Settings > Mail > Accounts > your email account, and tap "Delete Account". After restart your iPhone, go to add email account again on your device by going to Settings > Mail > Accounts > Add Acount.

Tip 3. Make sure deleted mailbox is put to Trash on the server. Just go to Settings > Mail > Accounts > your email account > Account > Advanced > Deleted Mailbox under MAILBOX BEHAVIORS, make sure you have set it to Trash under ON THE SERVER.

Fix Cannot Move Emails to Trash Mailbox

Fix Cannot Move Emails to Trash Mailbox

The Bottom Line

If you still cannot solve this problem and delete emails in iOS 10, you can try some other common tips, such as restart your device, restore your device or update to new software. Or you can post your ideas on the comment section to discuss it.

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