Fix Samsung Keyboard Keeps Stopping

If your Samsung keyboard keeps stopping for no apparent reason, there is probably something wrong with the keyboard settings or your Android device. This guide takes a look at some of the possible causes of the issue, and then shows how to fix the issue on your device.

Joy Taylor Last Updated: Jan. 07, 2021

You are typing a text to someone and suddenly your Samsung phone says “Unfortunately, the Samsung keyboard has stopped”. This can easily become irritating if it happens over and over again. If you are wondering why your keyboard is not working as it should, this guide offers some information about that.

There are actually various reasons why the keyboard on your Samsung phone will not work the way it should. Fortunately, there are fixes to these keyboard problems, and you can apply these fixes to potentially get rid of the keyboard crash issue on your Samsung phone.

Why Your Phone Says, Unfortunately, Samsung Keyboard Has Stopped?

While most users would prefer to jump right onto the solutions to fix their keyboard, some users might be interested in finding out why their Samsung keyboard keeps stopping.

Here are some of the possible causes of the issue.

Keyboard Settings Issue

When your Samsung keyboard stops working, that is often the result of an incorrectly specified setting option in the keyboard settings menu. Unlike old keyboards, modern and newer keyboards have a designated settings menu where you can define how your keyboard should work on your phone.

If you or someone else has modified these settings in an incorrect way, that is probably why you are experiencing issues with it. Your keyboard will continue to crash and remain dysfunctional until and unless these settings are fixed.

Cache Files Issue

Like other apps, your Samsung keyboard also stores cache and data files on your storage. Over time, these files build up and you have numerous keyboard cache files sitting on your device. This huge number of files actually confuses the keyboard and this leads to the issue that you are currently facing on your phone.

It is recommended to remove cache files every once in a while to ensure the smooth running of your device.

Keyboard Bug

If you use a modified version of the Samsung keyboard or you use a third-party keyboard app on your Samsung phone, that app could have bugs in it and that can prevent you from using the keyboard smoothly on your device. Like other apps, keyboard apps can also keep crashing on Android devices.

Since these app bugs are not something you can fix yourself, you need to rely on the developer to check for these bugs and resolve them from their side.

How to Get Keyboard Back to Normal on Android?

It is a good idea to learn why your Samsung keyboard keeps stopping, and now that you have done it, you can follow along to learn some of the ways to fix the keyboard issue on your device.

There are actually multiple ways to fix the broken keyboard on your Samsung device, and here we cover some of those ways for you.

Fix 1. How to Reset Samsung Keyboard

One of the effective ways to fix it when the keyboard stops working on a Samsung phone is to reset the keyboard settings. If you have specified incorrect settings, or if there are other settings-related issues with the keyboard, this should likely fix it for you.

There are three main ways to reset the Samsung keyboard.

Reset Keyboard Settings

You can actually tap an option on your phone to reset all the keyboard settings to their defaults. This will reset all your language options and any other modifications you may have made to the keyboard. You can always reconfigure the keyboard after it has been reset if you want.

Reset the Samsung Keyboard

Reset the Samsung Keyboard

The following is how you reset your keyboard settings on a Samsung device.

  1. Launch the Samsung keyboard in landscape mode.
  2. Tap the cog icon to open the keyboard settings.
  3. Tap Reset to default settings on the following screen.
  4. Select Reset keyboard settings and your keyboard will be reset.

Make sure you do not end up resetting any other settings on your phone.

Clear Keyboard Cache and Data

Like said earlier, the cache and data files for your keyboard app can actually cause the keyboard not to function properly on your device. There is actually an easy way to fix this problem. You can head into a menu in the Settings app and delete all of the cache and data files for the keyboard.

Clear Keyboard Cache and Data

Clear Keyboard Cache and Data

This should not delete the keyboard but rather delete its preferences. You can perform this deletion process as follows on your phone.

  1. Open the Settings app on your phone and tap Apps & notifications.
  2. Find your keyboard in the list and tap on it.
  3. Select the Storage & cache option.
  4. Tap both Clear cache and Clear storage one by one.

Force Restart Samsung Keyboard

It might be that there is a minor glitch with your keyboard and that is stopping the keyboard from working properly. In this case, the best and quick way to get around the issue is to restart your keyboard.

Force Stop Samsung Keyboard

Force Stop Samsung Keyboard

Relaunching your Samsung keyboard is as easy as tapping an option. Make sure you close all the apps on your phone before you do this.

  1. Launch the Settings app and select Apps & notifications.
  2. Select your Samsung keyboard on the resulting screen.
  3. You should find an option that says “Force stop”. Tap this option to close the Samsung keyboard app.
  4. Open an app where you can type something and the Samsung keyboard will relaunch.

Fix 2. Update the Keyboard If you’re Using a Third-Party One

If you have replaced your stock keyboard with a third-party one, make sure your keyboard app is up to date. Older versions of the keyboard app often have many issues that have been fixed in newer versions. Updating a keyboard app is as easy as updating any other app on your phone.

Find Your Keyboard in Google Play

Find Your Keyboard in Google Play

Make sure you have a stable Internet connection and ensure the Google Play Store is workable. Then you can follow the following steps to update your keyboard.

  1. Launch the Google Play Store on your phone.
  2. Tap the menu icon at the top-left and select My apps & games.
  3. Find your keyboard in the list and tap Update next to it.

Fix 3. Try Phone Keyboard Alternative

If your Samsung keyboard keeps stopping regardless of what fixes you apply, one way to deal with this issue is to use an alternate keyboard option. This option could either be a hardware keyboard or a software keyboard. You can choose from either of these depending on your personal preferences.

If you want, you can actually get yourself a physical keyboard that you can attach to your phone to type text. This should help you get going with your tasks until you find a way to fix your Samsung keyboard.

Another option is to get a third-party keyboard app on your phone. The Google Play Store is loaded with tons of keyboards, and you can try out various of those apps and see which one works for you.

Fix 4. Reboot Phone into Safe Mode

One of the possibilities is that the issue is actually not with the Samsung keyboard but is with other apps installed on your device. Some other app might be causing interference with your keyboard, and this can sometimes lead the keyboard to crash on your device.

Resolve Keyboard Issues in Safe Mode

Resolve Keyboard Issues in Safe Mode

One way to investigate and fix this issue is to reboot your phone into safe mode. This mode should only load the essential system files to boot-up your phone, and then you can check if your keyboard works. If it does, the issue likely sits with one of the apps on your phone and you need to remove them one by one to see which one is the culprit.

  1. Press the Power button and hold it down for a few seconds.
  2. When you see the power menu, tap and hold on the Power off option.
  3. Tap OK in the prompt to reboot your phone into safe mode.

Once your Samsung keyboard recovers to the normal situation, don’t forget to turn off the safe mode on your Android device.

The Bottom Line

There are several factors responsible for the Samsung keyboard keeps stopping on your device. If you are not sure why this is happening and what to do, the guide above should tell you the possible reasons for this issue and how to rectify the issue using various ways.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.