Samsung Phone Got Frozen, How to Fix It?

Why does my Samsung phone freeze? How do I unfreeze a Samsung phone? This is very annoying because if your Samsung phone is frozen you can not use it at all. Don’t worry, this guide will tell you solutions.

Author Avatar Joy Taylor Last Updated: May. 26, 2021

Samsung phones are usually the choice of most users who like the Android operating system, because Samsung phones always bring new technical innovations, such as Curved screen. However, it also has some problems, such as the Samsung phone won’t turn on, the Samsung black screen of death, and the Samsung phone frozen. These problems may be due to hardware damage or system software problems. But don’t worry, here are some ways to solve the Samsung phone frozen problem.

Why Does My Samsung Phone Keep Freezing?

First of all, what you need to know is the causes of Samsung phone keep freezing. Samsung phones may freeze due to slow system operation, damaged phone hardware, malicious or unsuitable third-party applications, insufficient phone memory space, and low performance. Fortunately, the methods provided below can usually solve this problem.

How to Unfreeze a Samsung Phone?

If your Samsung phone encounters the same issue, please refer to the following methods to make your phone working again.

Method 1. Check Storage and Clear Cache Partition

Generally, when the phone has less than 10% of the available storage space, the phone may have problems. If your phone shows insufficient storage space recently, learn how to free up space.

On most phones, you can check the available storage space in the Settings. The settings may vary from different phones. For more information, please contact your device manufacturer. Here, we take the Samsung Galaxy S10 as an example:

Step 1. Find and click Settings> General Management> Storage on the Samsung phone. (Or, you can click “Smart Manager” directly on the desktop.)

Step 2.To click “Optimise Now“. Your phone will automatically detect and clean up the cache garbage generated by the phone.

Step 3. Then, you can manually delete unnecessary photos, music, and other files by yourself.

Clean Cache Garbage

Clean Cache Garbage

Method 2. Update Android Software

System updates can improve the performance of your phone and bring solutions that may solve your problems, so it is necessary to regularly check whether your Samsung phone has system updates and update to the latest version in time. You can check whether there is an available software update on your Galaxy phone by following the steps below:

Step 1. Please start “Settings“> “Software Update“> “Download and Install“> “Update Now”,

Step 2. You should connect to a stable Wi-Fi network before downloading a new software update.

Check for Android Software Update

Check for Android Software Update

Downloading via a mobile network may incur additional costs. You’d better download it with a stable Wi-Fi network. Before performing the software update, you must ensure that your mobile device has sufficient storage space.

Method 3. Clear Incompatible Apps

Due to the characteristics of the Android system, there is no guarantee that the third-party software downloaded on each mobile phone is compatible and safe, and a small number of unsuitable or malicious software will cause problems for Android phones. If it is because of certain software that the Samsung phone freezes or does not respond, you need to remove this application completely. You can check which application has the problem by putting the phone into safe mode:

Step 1. Make sure your device is turned off, if not, please turn off your phone first.

Step 2. Press and hold the Power button, when you see the Samsung Galaxy logo appears on the screen, release it.

Step 3. At the same time, you need to press and hold the Volume Down key until the Samsung phone finishes restarting. And then, release the Volume Down key and you can see the Safe Mode appears on your phone.

Step 4. In safe mode, all the applications that you have downloaded will be shown, while, only those normal apps can be run.

Step 5. Then uninstall the bad apps to make your Samsung phone work normally again.

Uninstall Apps Under Safe Mode

Uninstall Apps Under Safe Mode

Don’t Miss: Quick Ways to Fix Apps Keep Crashing on Android >

Method 4. Force Reboot Samsung Phone

If the above three methods did not help you solve the problem, then you can try the quickest way to force restart your phone. Usually, it can help you solve simple system failures of Android phones. Follow the steps below to unfreeze your phone:

Step 1. Pressing and holding the “Power” button and the “Volume Down” button simultaneously for more than seven seconds.

Step 2. Release the two buttons until you see the Samsung Galaxy logo.

Force Restart Android Phone

Force Restart Android Phone

Method 5. Reset your Phone to Factory Settings

The factory reset is the last chance you can do to unfreeze your phone. We hope you have solved your phone freezing problem when your mouse stops here. If your phone is still frozen after boot up or does not even boot up for some reason, a factory reset may fix your problems. While, please notice that factory resetting your phone will erase all data and settings on your Android phone, so you’d better backup your phone before doing so.

Factory Reset Android Phone

Factory Reset Android Phone

The Bottom Line

The above are all the solutions to fix the freezing problem of Samsung phones. Hope these methods can help you. If you have any questions, you can leave a message in the comment area to discuss with us.

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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