How to Fix iPhone 12 Disabled Connect to iTunes

Is your iPhone 12 disabled? If yes, we will show you how to fix this problem with detailed steps.

Author Avatar Joy Taylor Last Updated: Dec. 29, 2021

Do you ever picked up your iPhone and discovered the message “iPhone is disabled” with the option to “try again in 1 minute” or “try again in 5, 15, 60 minutes”? In the worst-case scenario, the notification pops up saying, “iPhone 12 disabled Connect to iTunes not working.

So, what is this scenario, and why was the iPhone turned off? And how can you repair it so you can use your iPhone again? The answers to these queries are typically easy; let’s go over the causes of this message, and more significantly, how to fix it so you may unlock and re-enable the iPhone for full usage.

Possible Reasons for An iPhone being Disabled

Before attempting to repair the “iPhone is Disabled” error, it is prudent to quickly explore the causes of this problem for a better understanding.

As part of the security feature meant to protect your data, iOS immediately disables your iPhone if you enter the incorrect passcode more than five times. To be more specific, entering the incorrect passcode six times disables your iPhone for one minute.

With each incorrect passcode try after then, the timer increases. When you enter the wrong passcode ten times in a day, your iPhone is fully disabled, and you are prompted to connect to iTunes to recover the device.

iPhone 12 Disabled

iPhone 12 Disabled

Error messages displayed after each incorrect passcode attempt:

  • 6 Failed Passcode attempts: iPhone is disabled, try again in 1 minute.
  • 7 Failed Passcode attempts: iPhone is disbaled, try again in 5 minutes.
  • 8 Failed Passcode attempts: iPhone is disabled, try again in 15 minutes.
  • 9 Failed Passcode attempts: iPhone is disbaled, try again in 60 minutes.
  • 10. Failed Passcode attempts: iPhone is diabled. Connect to iTunes.

What Need to Be Prepared Beforehand

If you encounter the phrase ‘Connect to iTunes’ or, with iOS 14, ‘Connect to a Mac/PC,’ you can get into your iPhone, but you will lose all data as part of the essential recovery process. You did back up, didn’t you? If it’s any consolation, you’ll be able to recover the data from your most recent backup. If not, make a backup of your data in case you lose it.

What you need:

  1. A computer: If you don’t have access to a Mac or a PC, you may need to visit the Apple Retail Store or a Mac reseller to use one of their devices.
  2. Lightning to USB cable: This could be an issue if your Mac only has USB-C ports and your iPhone cable only has USB-A… In such a situation, an adapter or a USB-C to lightning cable will be required.

How to Fix the iPhone 12 Disabled Connect to iTunes Issue

If your iPhone 12 is fully disabled, use the effective methods listed below. We will show you how to use these solutions. If you want to make things simple, simply unlock the disabled device with the methods we listed in this part.

The data on your device will be erased with these two methods. Make sure you have a backup beforehand.

Method 1. Restore Your iPhone with iTunes

This method of unlocking a disabled iPhone requires you to wipe all of the phone’s data. If you made a backup before being locked out of the device, this shouldn’t be a problem because you can restore your phone with the backed-up data after resetting the device. If your iPhone is disabled, launch iTunes on iOS 12 and follow these steps to unlock your disabled iPhone using iTunes.

Step 1. Attach your iPhone to your device via a USB cord and click on the Summary tab.

Step 2. Once the backup is created, tap on Restore.

Step 3.  If Find My iPhone were previously enabled, you would need to disable it before proceeding with the process.

Turn off Find My iPhone from iCloud

Turn off Find My iPhone from iCloud

Step 4. If it is already turned off, iTunes will ask you if you wish to restore your iPhone to factory settings.

Step 5. Finally, click on Restore and Update, and you are done!

Click on Restore and Update

Click on Restore and Update

This method will allow you to resolve the iPhone’s disabled error. iTunes will now download new software and repair your iPhone without the need for a passcode. You will be able to use your device after setting up the new passcode.

Method 2. Restore Your iPhone with iCloud

If you’ve activated the “Find My iPhone” option on your disabled iPhone, you can also use iCloud to restore the iPhone. To do so, you can follow the steps below:

  1. Navigate to icloud.com/find and sign in with your Apple ID.
  2. Now tap on All Devices in the upper right-hand corner of your browser window.
  3. Select the device you want to wipe. To remove your device and its passcode, click Erase.
Tap on All Devices in iCloud

Tap on All Devices in iCloud

Following these actions, your iPhone will be reset and returned to the factory reset stage. You can now re-register your iPhone with a new password.

Unlock A Disabled iPhone without Data Loss

If the previous methods didn’t work, how do you unlock an iPhone 12 that is disabled and says connect to iTunes? Don’t be afraid. AnyUnlock – iPhone password unlocker is here to help. No matter it is that you’ve forgotten your iPhone’s passcode, the iPhone has been disabled due to multiple failed tries, or Face ID/Touch ID isn’t working for no apparent reason, AnyUnlock can help you right away.

So, here are some of its key features that you might find interesting:

  • Unlock any form of the locked screen.
  • Remove Apple ID to regain access to all iCloud services and Apple ID features.
  • Retrieve your backup password or remove encryption settings in iTunes/Finder as needed.
  • View and export all passwords saved on your iOS device.

Now, let’s look at the steps of unlocking a disabled iPhone 12 with AnyUnlock:

Step 1. Download AnyUnlock and launch it. Connect your locked iPhone via USB cable > Click Unlock Screen Passcode as below.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Choose Unlock Screen Passcode

Choose Unlock Screen Passcode

Step 2. Just click the Start button to continue. You may check the Supported Scenarios on this page.

Click Start Button to Remove Screen Passcode

Click Start Button to Remove Screen Passcode

Step 3. Then click the Download button to get the iOS firmware, which is for unlocking the screen passcode. When the firmware is downloaded, click the Unlock Now option.

Tap on Unlock Now to Continue

Tap on Unlock Now to Continue

Step 4. Just in a few minutes, you will get the Screen passcode removed successfully page as below.

iOS Device Unlocked Successfully

iOS Device Unlocked Successfully

 

The Bottom Line

That’s it! We’ve seen a variety of solutions to the problem “my iPhone is disabled and won’t connect to iTunes.” If you want to unlock a disabled iPhone without using iTunes and data loss, AnyUnlock is the best option. With no effort, it can assist you in regaining access to your iPhone in a far more effective manner. Download AnyUnlock now and unlock your disabled iPhone 12!

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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