Encounter iPhone is disabled connect to iTunes problem, and have no idea how to fix it? So does iPod, or iPad? Check this guide to get the problem solved easily.
So, I have an iPhone 5, and for some reason, my friends find it enjoying to lock my phone. Anyway, this time they locked it so long that I have to connect it to iTunes to make it work.
On the phone it says:
iPhone is disabled, connect to iTunes.
But then on iTunes it says:
iPhone could not connect to iPhone-device “iPhone” because it’s locked with a lockcode. You must submit the lockcode on your iPhone-device to make it compatable with iTunes.
Please help me!
Passcode on iPhone protects our data all the time. When someone else enters passcode incorrectly for over 5 times in a row, iPhone will show the message iPhone is disabled, try again in X minutes.
But if we forget passcode ourselves, we also will get trapped by it. Waiting for 1 or 5 minutes is not so annoying, but 15 or 60 minutes will break you down definitely. Especially, when you try passcode incorrectly for 10 time in a row, iPhone will notice you that iPhone is disabled connect to iTunes. This is the worst situation, honestly. It means you have to erase your iPhone and passcode to go through this. So what exactly can we do to fix iPhone is disabled connect to iTunes issue? This is just the topic in this post.
To fix iPhone is disabled connect to iTunes problem, the method we can take will mainly depend on what your personal situation is. And here are three methods to help you. Choose the perfect one suitable for you.
If your iPad or iPod touch also has the same issue – iPad/iPod is disabled to iTunes, and you are looking for practical methods, these three methods below work, too.
If you have synced your iPhone with iTunes before, you can take the following steps to erase your device and passcode get the problem solved, and then restore it.
Step 1. Connect your iPhone to computer that has iPhone backup > Open iTunes. If iTunes asks for passcode, you need to change another computer or skip to the third method.
Step 2. Wait for iTunes to sync your device and make a backup > Once the sync and backup have finished, click Restore
Step 3. When you reach the Set Up screen while restoring your iPhone, tap Restore from iTunes backup > Select your device in iTunes > Choose the most relevant backup you want to recover. And so iPhone is disabled connect to iTunes will not exist anymore.
If you have enabled Find My iPhone, you can use iCloud to erase iPhone and passcode, and then restore it from backup, if you have backed up it before.
Step 1. Go to icloud.com/find > Sign in Apple ID.
Step 2. Click All Devices > Select the iPhone that you want to erase.
Step 3. Click Erase iPhone to erase your device and its passcode > Restore iPhone from a backup or set up iPhone as new.
If you have never synced with iTunes, and not enabled Find My iPhone before, you need to use recovery mode to erase iPhone and passcode.
Step 1. Connect your iPhone to your computer and open iTunes.
Step 2. While your device is connected, force restart iPhone.
Step 3. When you see the option to Restore or Update on iTunes, choose Restore > After finishing, you can set up your iPhone.
With these three methods, there is no worry about iPhone is disabled connect to iTunes issue. But if all methods will erase your device at the same time when erasing passcode. So to avoid this problem appears again, backing up your iPhone sounds much more important.
So in this bonus tip, we recommend an iPhone manager tool to help you back up iPhone data to computer selectively – AnyTrans. AnyTrans enables you to back up iPhone data you want, not the whole phone. And the steps are listed below, taking photo backing up as an example.
Step 1. Download AnyTrans on your computer (PC/Mac) > Connect iPhone to computer > Install and run AnyTrans.
Step 2. Click Photos on the Homepage of AnyTrans > Select the type of photo album you want to backup > Preview the photos and then click several or all photos you want to backup > Click To Computer icon to complete this.
You can take these three methods to get rid of iPhone/iPad/iPod disabled connect to iTunes issue now. But also please remember that in case of such problems, backing up iDevice is always the essential thing you need to do. So download AnyTrans now to back up your iPhone.
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