How to Unlock iPhone is Disabled Connect to iTunes with 5 Methods

Encounter iPhone is disabled connect to iTunes problem. Why this issue happen and have no idea how to fix it? Here in this post, you can check some relevant solutions and the way to avoid it happen again.

Joy Taylor Last Updated: Jul. 21, 2020

So, I have an iPhone 5, and for some reason, my friends find it enjoying to lock my phone. Anyway, this time they locked it so long that I have to connect it to iTunes to make it work.

On the phone it says: iPhone is disabled, connect to iTunes. But then on iTunes, it says: iPhone could not connect to iPhone-device “iPhone” because it’s locked with a lockcode. You must submit the lock code on your iPhone-device to make it compatible with iTunes. Please help me!

So what exactly can we do to fix iPhone is disabled connect to iTunes issue? This is just the topic in this post. To fix iPhone is disabled connect to iTunes problem, the method we can take will mainly depend on what your personal situation is. And here are 5 methods to help you. Choose the perfect one suitable for you.

If your iPad or iPod touch also has the same issue – iPad/iPod is disabled to iTunes, and you are looking for practical methods, these three methods and the bonus tip below work, too.

Part 1. Why iPhone is Disabled

Passcode on iPhone protects our data all the time. When someone else enters passcode incorrectly for over 5 times in a row, iPhone will show the message iPhone is disabled, try again in X minutes. Generally, waiting for 1 or 5 minutes is not so annoying, but 15 or 60 minutes will break you down definitely. Especially, when you try passcode incorrectly for 10 times in a row, iPhone will notify you that iPhone is disabled connect to iTunes. This is the worst situation. It means you have to erase your iPhone and passcode to go through this.

And according to how many times incorrect passcode entered, you will see some notifications on your iPhone screen as below:

  • 5 incorrect passcode entries in a row – iPhone is disabled, try again in 1 minute
  • 7 incorrect entries in a row – iPhone is disabled, try again in 5 minutes
  • 8 incorrect entries in a row – iPhone is disabled, try again in 15 minutes
  • 9 incorrect entries in a row – iPhone is disabled, try again in 60 minutes
  • 10 incorrect passcode entries – iPhone is disabled, connect to iTunes

When iPhone is disabled, connect to iTunes, how can you get iPhone out of the disabled mode. Here we find three possible ways to unlock disabled iPhone, and then a bonus tip you can follow to avoid this issue happen again next time.

Part 2. Fix iPhone is Disabled Connect to iTunes with iTunes

If you have synced your iPhone with iTunes before, you can take the following steps to erase your device and passcode get the problem solved, and then restore it.

Step 1. Connect your iPhone to computer that has iPhone backup > Open iTunes. If iTunes asks for a passcode, you need to change another computer or skip to the third method.

Step 2. Wait for iTunes to sync your device and make a backup > Once the sync and backup have finished, click Restore.

Fix iPhone is Disabled Connect to iTunes with iTunes

Fix iPhone is Disabled Connect to iTunes with iTunes

Step 3. When you reach the Set Up screen while restoring your iPhone, tap Restore from iTunes backup > Select your device in iTunes > Choose the most relevant backup you want to recover. And so iPhone is disabled connect to iTunes will not exist anymore.

Part 3. Fix iPhone is Disabled Connect to iTunes with iCloud

If you have enabled Find My iPhone, you can use iCloud to erase iPhone and passcode, and then restore it from backup, if you have backed up it before.

Step 1. Go to iCloud – Find My iPhone > Sign in Apple ID.

Step 2. Click All Devices > Select the iPhone that you want to erase.

Step 3. Click Erase iPhone to erase your device and its passcode > Restore iPhone from a backup or set up iPhone as new.

Part 4. Fix iPhone is Disabled Connect to iTunes with Recovery Mode

If you have never synced with iTunes, and not enabled Find My iPhone before, you need to use recovery mode to erase iPhone and passcode.

Step 1. Connect your iPhone to your computer and open iTunes.

Step 2. While your device is connected, force restart iPhone.

Step 3. When you see the option to Restore or Update on iTunes, choose Restore > After finishing, you can set up your iPhone.

Fix iPhone is Disabled Connect to iTunes with Recovery Mode

Fix iPhone is Disabled Connect to iTunes with Recovery Mode

Part 5. Fix iPhone is Disabled Connect to iTunes with AnyFix

If the methods above do not work for you, you can try to fix the iPhone issues with AnyFix – iOS System Recovery. AnyFix is capable of fixing the disabled iPhone issue and other 130+ iOS system issues in an easy, efficient, and safe way. Let’s check how to fix with it.

Step 1. Download and install AnyFix on your Mac or Windows computer > Connect your iPhone to this computer.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2. Select System Repair feature on AnyFix > Choose an appropriate category of the system problems to continue.

How to Fix iOS System Issues with AnyFix

How to Fix iOS System Issues with AnyFix

Step 3. Then, there are 3 repair modes displayed on AnyFix. You can choose any mode to fix your iPhone is Disabled Connect to iTunes issue.

How to Fix iOS System Issues with AnyFix

How to Fix iOS System Issues with AnyFix

Step 4. After that, you will naturally go to the firmware download process. When you successfully downloaded the matching firmware, you can click the Fix Now button to repair this system issue in 1 click.

How to Fix iOS System Issues with AnyFix

How to Fix iOS System Issues with AnyFix

Bonus tip: How to Avoid iPhone being Disabled from Entering Incorrect Passcode

With the above three methods, there is no worry about iPhone is disabled connect to iTunes issue. But in order to avoid your iPhone is being disabled again since you forgot iPhone passcode. Here are some tips you need to remember.

  • The easiest is to not enter the wrong passcode repeatedly, which will prevent the iPhone from locking up and disabling itself.
  • Or if you don’t want others to enter the wrong passcode, just keep your device out of reach of someone like naughty kids.
  • And also, always make regular backups of the device, in case you need to restore the device and you can get your data from backup.
  • Finally, if you totally forgot the passcode, don’t enter it many times until the worst thing happens. Here we recommend an iPhone password unlock tool to help you.

This tool is named AnyUnlock, which enables you to unlock iPhone lock screen if you forgot iPhone password, cracked iPhone screen, even had multiple failed attempts. And the steps are listed below to fix locked iPhone with AnyUnlock:

Step 1. Download AnyUnlock and launch it on your computer. Once you launch it, the interface below will be displayed > Then select Unlock Screen Passcode.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Choose Unlock Screen Passcode

Choose Unlock Screen Passcode

Step 2. Click Start button and connect your device with a USB cable. Enter Recovery mode on your device, then download the matched firmware. You will enter the iOS firmware downloading interface > Your device will be recognized (If your device is not recognized, you can follow the steps on the interface to make your device enter Recovery Mode). After entering Recovery Mode, choose the Download Path > Tap on Download.

Download iOS Firmware

Download iOS Firmware

Step 3. Downloading the firmware package may take some time, just keep patient and make sure the Internet connection is stable.

  1. After unlocking, all the device data will be erased and the iOS system will be updated to the latest iOS version supported by your device. Please make sure you made a backup for your iPhone.
  2. If Find My is turned on on your device, after removing the password, you need to enter the iCloud account and password to set up your device.

Step 4. Click Unlock Now. AnyUnlock will unlock your iPhone screen passcode automatically, then wait for the removing Lock Screen Passcode process. Please do not disconnect your device until it restarts.

Tap on Unlock Now to Remove Screen Passcode

Tap on Unlock Now to Remove Screen Passcode

Step 5. When the recovery process on iPhone is completed, you will see the “Screen passcode removed successfully” interface.

Screen Passcode Removed Successfully

Screen Passcode Removed Successfully

The Bottom Line

That’s all about why iPhone is disabled and you can take these three methods to get rid of iPhone/iPad/iPod disabled connect to iTunes issue now. Finally, to avoid this worst issue happen again, there are some tips you can check. Among them, please always remember that in case of such problems, backing up iDevice is always the essential thing you need to do.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.