Because of the user forgetting the passcode, the kid’s misoperation, or some other situations, the iPhone passcode is entered wrong for a few times in a row, and then there is a piece of message saying “iPhone is disabled. try again in X minutes”. The worst scenario would be if you have entered the passcode wrong for 10 times in a row, the iPhone would be disabled like forever. At this point, you need to take some actions to remove the passcode and restore the iPhone so that you can use the iPhone again.
However, before you restore the iPhone to remove the old passcode, you need to know that restoring means all of the iPhone data would be erased. Guess you have already known that, so you are looking for the practical method to back up the disabled or locked iPhone. And after the restoring, you can put the important data back on the iPhone again. But how do we back up the iPhone if it is disabled? Don’t worry, in this guide, we will share every single detail about how to back up your locked iPhone, but also including how to remove the disabled iPhone passcode. Check them now.
Can I Back up My iPhone If It Is Locked?
The answer is definitely YES. But the exact solution would vary from your iPhone situation. More specifically, has the iPhone synced with the iTunes before, or is it recognized by the iTunes now? If it is, then we can still use the iTunes to back your disabled iPhone. And here are the detailed steps.
How to Back up Disabled iPhone with iTunes (if the iTunes can recognize the locked iPhone)
- Open iTunes on the computer.
- Connect the disabled iPhone with the computer via USB cable.
- A backup now option will be displayed on the right side of the screen.
- Click on Back Up Now and after the backup is finished, restore your phone.
Note: This method only works if you have made a backup of your iPhone on a trusted-computer. As long as you’ve backed up your iPhone in iTunes before and haven’t restart your iPhone after you connected it to iTunes in the last time, then iTunes won’t ask you to enter your password to back up the device again. So, before doing the restore operation, you can back up your locked iPhone with iTunes to avoid losing data.
Surely the iTunes will back up the whole data that it supports. This could be time-consuming. So if you wanna save some time and just back the data you want to, here we sincerely recommend you an iTunes alternative – AnyTrans to get the job done. And here is the detailed guide: How to Back up iPhone with AnyTrans >>
How to Back up Disabled iPhone with iTunes (if the iTunes can NOT recognize the locked iPhone)
While, if the iPhone has not synced with iTunes, then the iTunes way does not work anymore. So in this situation, how can we back up the disabled iPhone? The workable plan is to remove the passcode without erasing the iPhone. But we know how hard that is. And for now, we cannot ensure you one 100% safe and practical method. But here is an interesting tip that you can try. The precondition of this tip is that you have enabled the Siri on the disabled iPhone. And here are the detailed steps.
- Hold down the home button until Siri appears;
- Ask Siri what time is it;
- When Siri displays you the time, click on the image of a clock;
- This will bring up the World Clock/Alarm/Stopwatch/Timer screen, so click on the timer option;
- Then select When timer ends;
- Scroll to the top of the ringtone list and select Buy more tones;
- This should open the Apple Store;
- Click the home button again and it should bring up the main phone screen with full access to the phone.
Will A Disabled iPhone Backup to iCloud?
We all know that besides iTunes, we can also use the iCloud to back up the iPhone. So can we back up an iPhone to iCloud if it is locked? I am afraid not. Because to back up the iPhone to iCloud, we need to first access the iCloud option in iPhone. The disabled iPhone cannot enable us to do it, obviously.
How to Remove the Passcode if the iPhone is Disabled
Still, the methods to remove the iPhone passcode depend on whether iTunes can recognize the iPhone to not. If iTunes can recognize your iPhone, please follow the following steps to finish the passcode removing.
How to Remove the Disabled iPhone Passcode (if the iTunes can recognize the iPhone)
- Connect the iPhone to a computer which can recognize your iPhone.
- Open iTunes, once the iPhone is recognized, back up your iPhone. If the iTunes asks for a passcode, apply the Recovery Mode method in the second part.
- After the backup finishes, choose the Restore iPhone option to erase and set up your iPhone.
- In the setup screen, choose the Restore from iTunes option.
- Choose the most relevant iTunes backup by date and size and wait for the process to be completed.
How to Remove the Disabled iPhone Passcode (if the iTunes can NOT recognize the iPhone)
If the disabled iPhone cannot be recognized by iTunes, then we need to use the recovery mode to erase the passcode.
- Connect your iPhone to your computer and open iTunes.
- While your iPhone is connected, force restart it:
- On an iPhone XS/XR/X/8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.
- On an iPhone 7 (Plus): Press and hold both the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.
- On an iPhone 6s (Plus) or earlier: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.
- When you see the option to Restore or Update, choose Restore.
- iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you’ll need to repeat steps 2 and 3.
- Wait for the process to finish. After that then you can set up and use your device again.