Why is iCloud Backup Greyed Out and Solutions to it

Encounter the problem of iCloud backup greyed out? Don’t know how to fix it? After reading this post, you will know why this would happen and get solutions to it.

By Faye Clarke | Posted: Jul. 31, 2018, Last Updated: Aug. 03, 2018
Home > AnyTrans >  AnyTrans for iOS > Why is iCloud Greyed Out and Solutions to it

To avoid data loss, one of the most convenient way is to backup your device regularly. iCloud is an useful tool for Apple users to store and backup data. But sometimes we might face with the problem that the iCloud backup icon get greyed out. It means that we can’t start iCloud backup temporarily.

Why would this happen? And how to fix it? Don’t worry, this post will provide you with answers.

Why Would iCloud Backup Greyed Out

One of the reasons why the Back Up Now button gets greyed out might be that your device is not connected to Wi-Fi. Only when your iPhone connected to Wi-Fi can it support backing up. On a separate note, some public internet network can be set to prevent heavy network activity such as iCloud backup.

How to Fix iCloud Backup Greyed Out

Once iCloud backup greyed out, try these following steps to solve your problem.

Tip 1. Make sure that the device is connected to available Wi-Fi.

Tip 2. Go to Settings > General > Restrictions to check if the ‘Restrictions’turned on. If it does, tap ‘Accounts’ in Restrictions and set to ‘Allow Changes’.

How to Fix iCloud Backup Greyed Out - 2

How to Fix iCloud Backup Greyed Out – 2

Tip 3. Reset the network settings. Go to Settings > General > Reset > Reset Network Settings.

How to Fix iCloud Backup Greyed Out – 3

Tip 4. Update your device to the latest iOS version. Go to Settings > General > Software Update.

How to Fix iCloud Backup Greyed Out - 4

How to Fix iCloud Backup Greyed Out – 4

Tip 5. Make sure you have enough storage space. Go to Settings > General > About > Available to make sure that you have at least 50MB available storage.

How to Fix iCloud Backup Greyed Out - 5

How to Fix iCloud Backup Greyed Out – 5

Tip 6. If you do all the above and still unable to back up your device, an alternative backup method is needed. The specific method is as follow:

Here we recommended AnyTrans for iOS, which is not only a professional iOS file management and transfer software but also enables you to have more control on your iOS device. This is what AnyTrans enables you to do:

Download AnyTrans for iOS now and follow these steps to check how to backup when iCloud backup greyed out.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1Install and run AnyTrans on your PC/Mac > Connect your iOS device to it

Step 2Click ‘Backup Manager’ > Tap ‘Back Up Device’ on the right side of the interface

How to Backup iPhone When iCloud Backup Greyed Out - Step 2

How to Backup iPhone When iCloud Backup Greyed Out – Step 2

After clicking ‘Back Up Device’, AnyTrans will start to backup your device. The time it spend depends on the size of your data. Please wait patiently and keep connection during backup process. When finished backup, you could check and view your backup files in ‘Backup Manager’ interface.

The Bottom Line

When facing iCloud backup greyed out problem, don’t panic, first check out your network settings of your iOS device. If it’s not working, AnyTrans will help to backup and manage your iOS device. Download AnyTrans for iOS and have a try. Any question about AnyTrans from you will be treated seriously.

Faye Clarke

Member of iMobie_Inc, an enthusiastic fan of Apple and Jazz music, always ready to offer advice and solutions to any iOS & Android related issues.

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