Encounter the problem of iCloud backup greyed out? Don’t know how to fix it? After reading this post, you will know why this would happen and get solutions to it.
To avoid data loss, one of the most convenient way is to backup your device regularly. iCloud is an useful tool for Apple users to store and backup data. But sometimes we might faced with the problem that the iCloud backup icon get greyed out in iOS 11/12. It means that we can’t start iCloud backup temporarily.
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Why would this happen? And how to fix it? Just keep reading to check details.
There are mainly two reasons would cause iCloud Backup Now icon gets greyed out.
For the first reason, it is only when your device connected to Wi-Fi can iCloud support backing up. On a separate note, some public network can be set to prevent heavy network activity such as iCloud backup.
For the second reason, the restriction on iCloud backup might be enabled unconsciously. Don’t worry, you can try these tips below to fix your problem.
Once iCloud backup greyed out, try these steps to solve your problem.
Method 1. Make sure that the device is connected to an available and stable Wi-Fi.
Method 2. If the Wi-Fi connection has no problem, and the iCloud backup icon is still grey out. You can try to reset the network settings. Go to Settings > General > Reset > Reset Network Settings.
Method 3. If you have connected to an available network. Go to Settings > General > Restrictions to check if the ‘Restrictions’turned on. If it does, tap ‘Accounts’ in Restrictions and set to ‘Allow Changes’.
Method 4. If both the internet connection and Restrictions are available for iCloud backup, you can try to update your device to the latest iOS version. Go to Settings > General > Software Update to check if there is a higher iOS version.
Method 5. iCloud backup requires your device has enough storage space. Please make sure it does. Go to Settings > General > About > Available to make sure that you have at least 50MB available storage.
If you do all the above and still unable to back up your device, an alternative backup method is needed. Here we recommended AnyTrans, which is not only a professional iOS file management software but also enables you to have more control on your iOS device. These are what AnyTrans enables you to do:
Download AnyTrans now and follow these steps to check how to backup when you can’t fix iCloud backup greyed out.
Step 1. Install and run AnyTrans on your PC/Mac > Connect your iOS device to it > Click the selection bar at the top of interface, choose ‘Backup Manager’.
Step 2. Click ‘Back Up Now’ at the bottom of the interface. Then AnyTrans will start to backup your device.
The time it spend depends on the size of your data. Please wait patiently and keep connection during backup process. When finished backup, you could check and view your backup files in ‘Backup Manager’ interface.
When facing iCloud backup greyed out problem, don’t panic, first check out your network settings of your iOS device. If it’s not working, AnyTrans will help to backup and manage your iOS device. Download AnyTrans and have a try. Any question about AnyTrans from you will be treated seriously.
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