How to Unlock iCloud Account

If you or someone else has accidentally locked your account on your iPhone, you will need to learn how to unlock your iCloud account to make your device usable again. This post tells how to find if your iCloud account is locked and what you can do to unlock the account.

Author Avatar Joy Taylor Last Updated: Jun. 25, 2021

Your iCloud account can get locked for various reasons. A common reason is that you entered the wrong information for your account too many times. This makes Apple think that someone is trying to get into your account and so Apple locks the account. When this happens, your iPhone and other trusted devices will display a message.

To be able to use your iCloud account and its features again, the first thing you need to do is to unlock your iCloud account. There are actually several ways to do that, depending on how you have set up your account, and this guide explains many of those methods for you.

How Could I Know If My iPhone Has an iCloud Lock Account?

Before you go ahead and try to unlock your iCloud account, you must make sure your iCloud account is indeed locked. When Apple locks your account for security purposes, you will see one of the following three messages on your trusted devices.

  • “This Apple ID has been disabled for security reasons”
  • “You can’t sign in because your account was disabled for security reasons”
  • “This Apple ID has been locked for security reasons”

If you see any of these messages on your device’s screen, your account is likely locked. You now need to follow one of the methods in this guide to remove the lock from your account.

You should not panic if you find that your iCloud account is locked. That is because you have multiple ways to recover your account and to use it as you did earlier. All you need is some patience, and then follow one of the following methods to get rid of the lock from your account.

Reset Your iCloud Account Password on a Trusted Device

The easiest way to unlock an iCloud account is to reset the password on one of your trusted Apple devices. If you use the same iCloud account on your iPhone or Mac, you can actually head into a panel to change the password for your account.

Reset the iCloud Password on an iPhone

Make sure you know your iPhone’s screen passcode before following the following steps, as you will need to enter it to reset your password.

Step 1. Open the Settings app on your iPhone, tap your name at the top, and select Password & Security.

Access iCloud Password Section On The iPhone

Access iCloud Password Section On The iPhone

Step 2. Tap Change password to begin to reset your password.

Change iCloud Password On The iPhone

Change iCloud Password On The iPhone

Step 3. Enter your iPhone’s passcode and it will let you continue.

Step 4. You should now be able to set up a new password for your account. Enter your new password in both New and Verify fields, and then tap Change at the top.

Enter A New Password For iCloud On The iPhone

Enter A New Password For iCloud On The iPhone

You can now sign-in to iCloud on all of your devices using this new password.

Reset the iCloud Password on a Mac

On a Mac, you will need to enter your user account password to reset the iCloud password.

Step 1. Click on the Apple logo at the top-left corner, select System Preferences, and choose iCloud.

View iCloud Settings On A Mac

View iCloud Settings On A Mac

Step 2. Select the Account Details button from the left sidebar.

Step 3. Go to the Security tab and click on Change password.

Change iCloud Password On A Mac

Change iCloud Password On A Mac

Step 4. Enter the password for your Mac user account and continue.

Step 5. Enter your new password in both New Password and Verify fields. Then, click on Change to change the password.

Create A New iCloud Password On A Mac

Create A New iCloud Password On A Mac

Your Mac will let you know once your password is changed.

Unlock Your iCloud Account Using a Recovery Key

If you have a recovery key for your iCloud account, now is the time to use it to unlock your iCloud account. You will need this key as well as a trusted device, and you can get the lock lifted from your account.

Step 1. Head to the Apple ID site and click on Forgotten your Apple ID or password.

iCloud ID Recovery On Apple Website

iCloud ID Recovery On Apple Website

Step 2. Enter your iCloud ID, choose how you would like to reset the password, and continue.

Step 3. Enter the recovery key you have with you on the webpage and click on Continue.

Enter The Account Recovery Key

Enter The Account Recovery Key

Step 4. Type the verification code you have received on your trusted device on the webpage. You should now be able to create a new password.

Use this newly created password wherever your account is locked, and the account will be unlocked.

Use iForgot to Reset the Account Password

If you do not have a recovery key but you have access to other recovery options, you can reset your password and unlock your iCloud account from the iForgot site.

Step 1. Launch the iForgot site in your browser, enter your iCloud ID, and continue.

Type Your iCloud ID

Type Your iCloud ID

Step 2. Depending on how you have configured your iCloud account, you will have several recovery options to choose from.

You can provide answers to your security questions to reset the password, that is if you set this up in your account.

If you have a phone number or email address linked to your account, you can ask Apple to send you to code there to reset the password.

Step 3. Depending on what option you choose, Apple will go ahead and perform the recovery process for you.

iCloud ID Recovery

iCloud ID Recovery

You can then finish the process using the on-screen instructions. That will ultimately unlock your iCloud account.

Reach Out to Apple Support

You can actually get in touch with Apple Support to seek assistance if you cannot perform the above methods, or if you have a specific question regarding your iCloud account. There is a wizard on the Apple site that connects you to an Apple support team member to help you resolve your query.

You can ask Apple to help you unlock your iCloud account as follows.

Step 1. Head over to the Apple Support site, choose Apple ID from the options, and continue.

Support For Apple ID

Support For Apple ID

Step 2. Select the option that says Disabled Apple ID as that is most relevant to your issue.

Help For Disabled Apple ID

Help For Disabled Apple ID

Step 3. Click on the first option that reads Apple ID has been disabled for security reasons alert.

Step 4. You now have multiple ways to contact Apple. You can either schedule a call, get Apple to call you later, or chat with the Apple team. Choose an option and continue.

Contact Apple To Unlock iCloud Account

Contact Apple To Unlock iCloud Account

Most likely, your iCloud account will be unlocked after you have provided Apple with the right information on their site.

Use A Tool to Bypass iCloud Activation Lock

AnyUnlock – iCloud Activation Unlocker enables you to bypass the iCloud Activation Lock by its removing iCloud Activation Lock function. With a professional team with 7-year experience, it can unlock your iPhone/iPad in a few clicks and no skills required. iPhone 5s – iPhone X, iPad series are supported.

Now, you can follow the steps below to bypass the lost mode:

Step 1. Download the AnyUnlock – iCloud Activation Unlocker on your PC. Get it installed > Click Bypass iCloud Activation Lock and connect your iPhone.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Click on the Start to Go On

Click on the Start to Go On

Step 2. Read and check Terms of Use > Click Start Jailbreak to continue. Then, this tool will start downloading the jailbreak tool for your iOS device.

Click to Start Jailbreak

Click to Start Jailbreak

Step 3. Enter DFU mode by following the on-screen guide and jailbreaking process will start immediately. When iPhone is jailbroken, tap on Bypass Now.

Tap on Bypass Now to Start Bypassing

Tap on Bypass Now to Start Bypassing

Step 4. Wait until the bypassing process finished, and you will see the Bypassed Successfully page.

  1. Please do not factory reset the device or flash the firmware, or the device will be locked again.
  2. Feel free to log in to App Store and iTunes Store with your new Apple ID. Please do not log in to iCloud from settings.

The Bottom Line

If you have got your iCloud account locked and you are not sure how to unlock an iCloud account, you need the above guide and nothing else. It teaches you, step by step, how you can go about removing the lock from your account so that the account works normally.

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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