Whether you are a new Apple TV user or an existing one, you will occasionally come across a few issues in the app on your devices. Here we have got some methods for you to apply when you face issues in the app so you can fix the issues and enjoy an uninterrupted viewing experience.
Transfer, backup and manage iOS content in a smart way
Free DownloadAvailable for both Win & Mac
Apple TV has got a huge overhaul in the recent iOS update and it now comes packed with more features than before. Although Apple has tried its best to keep the app as error-free as possible, there are still times when it starts acting weird and just does not work the way it should. If you see this unexpected Apple TV behavior on your device, it is time you find a fix and apply it to get rid of the issue.
The following guide covers some of the common Apple TV app problems along with their fixes. These are some of the very common issues that you may encounter with the app on your device at any point of time. But since you would now know the fixes, getting rid of the problems will be much easier.
One of the most common issues you will ever encounter is the Apple TV app not working or getting frozen on your devices. Like any other app, the Apple TV app could also face issues sometimes and it will stop working on your devices. Normally, it will simply either not launch or crash when you try to launch it on your device.
There are a few fixes you can apply to get rid of this issue and to get the TV app to launch and work on your iPhone or iPad. Here is what you can do when you cannot get the app to work on your device:
One of the fixes above should help you get the app to work flawlessly on your device.
If the Apple TV app does not connect to the servers on your device, you will not be able to view any content as it will have problem loading content. It is because all the content is fetched from the Internet and not having an active Internet connection means a non-functional app.
However, there are a few things you can do to get rid of this connection issue in the Apple TV app on your device. Here is what we suggest you to do.
Once you have established a proper connection, the TV app will not have any issues connecting to the Internet and fetching your favorite shows.
If you are facing an issue where the Apple TV app does not download your content, there are several reasons as to why it is acting so. Fixing these causes will help you get rid of the issue and you will be able to download content without issues on your device.
Here is what you can do when you cannot download content in the Apple TV app:
With the fixes above, you should be able to get the app to download your favorite content on your device.
If you are unable to update the Apple TV app on your device, it could be you are not on a compatible iOS version, and so on. This issue can be easily fixed as it is more of a compatibility matter and less of an actual issue.
Here is what you do to update the Apple TV app on your device:
By following a few steps, you should be able to update the current version of the Apple TV app on your device to the latest one.
Up Next in the Apple TV app tells you what is next in the pipeline to watch. But if you do not see this in your app, there may be a reason why.
Do the following and you will have your content show up in the Up Next section of the app:
You will now find what to watch next in the Up Next section so go ahead with the flow and enjoy.
When you launch the Apple TV app and it shows nothing but a blank screen, there may be some issues with the content for the app. The following is how you resolve the issue on your device:
You will now have your content showing up in the TV app on your device.
Some users complain that they are unable to use the Podcasts service on their devices. All that they get to see is a white screen when they try to access the service.
The following fixes should help you fix the podcasts issue on your device:
Fortunately, there are not a lot of Apple TV app issues and for the common ones, there are many solutions available to get rid of those from your devices. We hope the above guide helps you fix any of the issues you are facing in the Apple TV app on your device.
Product-related questions? Contact Our Support Team to Get Quick Solution >