How to Fix AirDrop Not Working on iPhone/iPad

AirDrop not working on iPhone or iPad? Don’t worry! Here are some tips that can help you fix the AirDrop not working on iPhone 4/5/5s/6/6s/se/7/8/X in iOS 10, iOS 11 or iOS 12. Also applied to iPad mini/Pro/Air.

Joy Taylor Last Updated: Apr. 14, 2020

“I can’t airdrop photos after updating to iOS 11 and even iOS 12 on my iPhone 6 plus”.

“My new bought iPhone 7 failed to AirDrop to my Mac.”

– iPhone users reported.

You may know what is AirDrop and what AirDrop can do. But when you plan to transfer some files from iPhone to MacBook, or from iPhone to iPhone with Airdrop, you may encounter the problem of “AirDrop not working”. This problem also always happen after the new iOS update, like iOS 11 or iOS 12. Every iOS upgrade brings problems, and iOS 12 is no exception. But don’t worry. You can follow this post and try the tips below to fix the AirDrop not working on iPhone iPad problem in iOS 11 and iOS 12.

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Something You Should Know before Using Airdrop on iPhone iPad

If you want to use AirDrop, your devices should be running in iOS 7, Mac OS X lion (10.7) or later, and the Wi-Fi and Bluetooth should be turned on your iOS devices. In addition, you’d better make sure the distance between the two devices is not too wide (less than 30 feet, about 9 meters).

Also Read: How to Fix Notifications Not Working on iPhone iPad >

6 Tips to Fix AirDrop Not Working on iPhone iPad in iOS 11/12

There are some basic tips you can have a try when your AirDrop won’t work on iPhone 7/8/X or older iPhone 5s/6/6s, and it also works on iPad/iPod touch.

  • Turn off and then turn on Bluetooth and Wi-Fi. Check your network, turn off your Bluetooth and Wi-Fi, and then turn them on.
  • Force restart your devices. Hold on both of “Power” and “Home” buttons until the Apple logo appears on the screen. For iPhone 7 users please press “Home” button and “Volume down” button to make it. For iPhone 8/X users: press and quickly release the “Volume Up” button, then press and quickly release the “Volume Down” button, finally press and hold the “Power” button.
  • Log out and then log in iCloud. Go to Settings > Your account, log out of your iCloud account and then login your iCloud.
  • Update iOS to latest. This problem may be some bugs coming with the iOS operating system you cannot fix. So just wait for the f new iOS to fix it.
  • Reset Networks. Go to Settings > General > Reset > Reset Network Settings.
  • Use another tool. If all methods above do not work, you can try some Airdrop alternatives, such as AnyTrans, to share songs, pictures, contacts and other files between two iOS devices, or between Mac and iOS. For more info, please go to the next part.

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How to Transfer iOS Data with An Airdrop Alternative

AnyTrans is one all-sided iOS data transfer tool that lets you always put your import data in the right place. It can help you to transfer 20 + types of data from iPhone to iPhone, from iPhone to Mac and vice versa.

What AnyTrans Can Do For You

1. iPhone to iPhone transfer: Two quick solutions to help you sync data between iPhones: Clone Device and Merge Device. Clone Device will help you transfer data from old iPhone to new iPhone with the personal settings. Merge Device will help you transfer data between iPhones without erasing any existing data.

2. Transfer between iPhone and Mac: Lets you transfer data from Mac to iPhone, and it will not erase any existing iPhone data. Also enables you to transfer iPhone data back to Mac, including the purchased and non-purchased items.

What AnyTrans Surpasses AirDrop

1. Supports all the iPhone and Mac models, all the iOS and macOS versions, including the devices that cannot use AirDrop.

2. AnyTrans lets you transfer different types of files at once, while AirDrop can only help you transfer just pictures or just contacts.

3. AnyTrans enables you to transfer more files compared to AirDrop, like the ringtones, music, messages etc.

By May 2017, there have been over 16 million people downloading and using AnyTrans, now it has got ready to help you. Just download AnyTrans and follow the steps below to transfer your iPhone data.

Part 1. Steps to Transfer Data from iPhone to iPhone

Step 1. Download AnyTrans, install and launch it > Connect two iPhones to the computer via USB cables > Click Phone Switcher > Tap the option – Phone to iPhone.

Transfer Data from iPhone to iPhone via AnyTrans – Step 1

Transfer Data from iPhone to iPhone via AnyTrans – Step 1

Step 2. Confirm the source device and the target device > Click Next to continue.

Transfer Data from iPhone to iPhone via AnyTrans – Step 2

Transfer Data from iPhone to iPhone via AnyTrans – Step 2

Step 3. Choose the data you want to transfer or Select All> Click Next to start.

Transfer Data from iPhone to iPhone via AnyTrans – Step 3

Transfer Data from iPhone to iPhone via AnyTrans – Step 3

Part 2. Steps to Transfer Data between iPhone and Mac

Step 1. Download AnyTrans, install and open it > Connect your iPhone to the computer via USB cable > Click Device Manager > If you want to add content to iPhone, you can click “+” button above the phone screen to drag and drop content. If you want to transfer iPhone data to Mac, please choose Content to Mac. Here we choose Content to Mac.

Transfer Data from iPhone and Mac – Step 1

Transfer Data from iPhone to Mac – Step 1

Step 2. Select the items you want to transfer > Click Select to choose export path > Click Next to start transferring.

Transfer Data from iPhone and Mac – Step 2

Transfer Data from iPhone to Mac – Step 2

Step 3. When transfer completed, you can click view files to have a check.

Transfer Data from iPhone to Mac – Step 3

Transfer Data from iPhone to Mac – Step 3

Since iOS 11, iPhone 7 and later iPhones started using HEIC format for photo preservation by default. While this new file format is remarkably more efficient in terms of storage space, it is not yet widely compatible. But, don’t worry, AnyTrans fully supports this image format.

The Bottom Line

After going through all of the tips above, you may still in the problem and cannot use AirDrop to share files. You can post your AirDrop problem on the comment section. And also welcome any solution about this AirDrop not working on iPhone problem.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.